Important ISS and College Resources
ISS employees use several resources regularly. This manual will reference many of them in greater detail in the appropriate chapters.
ISS Website
The public ISS website provides information about department services, projects, security resources, maintenance, outages, and other information intended for the MCC community.
Information Systems & Services
IT Hub
IT Hub is the primary knowledge and self-service resource for technology help, instructions, standards, and ISS documentation intended for its supported audiences. We are migrating all department service documentation to IT Hub.
The Working in ISS: Standards, Procedures, and Resources manual is maintained in IT Hub. You are using the IT Hub right now.
Technology Help and Tickets
IT Hub is the College’s primary technology support and self-service resource. Help Desk ticket submission, ticket status, contact information, and current technology-support information is housed and maintained in IT Hub.
ISS Projects
Major ISS technology projects and their current status are published on the ISS Projects site.
Information Security Controls Catalog
The Information Security Controls Catalog contains the College's information-security controls, requirements, and related resources.
Information Security Controls Catalog
ISS SharePoint
College Administrative Procedure Manual
The College Administrative Procedure Manual contains institutional procedures that apply to employees and College operations. ISS standards and procedures supplement these College requirements and do not replace them.