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218 total results found
Academics
Printing, Brightspace, classroom technology, and additional third-party resources.
Emergency, Video, & Telecommunications
Zoom, YuJa software and Phone information.
Account & Password Management
Password management, account changes, username assistance, retrieve ID number and Multi-Factor Authentication (MFA) using DUO.
Email, Messaging, & Microsoft Office
Campus Email Services: Secure email with SPAM filtering (Barracuda), Microsoft Outlook, and Microsoft Office 365.
Network & Internet Access
Wi-Fi access and VPN information.
Data Center & Hardware
Computer repair and equipment checkout.
Cybersecurity
Cybersecurity services help protect MCC’s systems, data, and users by reducing risk, supporting compliance, promoting security awareness, and providing reliable support for the college
Video
YuJa and Zoom
Teaching & Learning Tools
Brightspace, Classroom Technology, Respondus Lockdown Browser and third-party learning tools.
Password Management
Forgot Password, Account Locked, and Password Reset
Student Information Systems
MyMCC, Ellucian, and High School Pathways.
Campus Email Services
Access employee and student email, Sender Policy Framework.
Barracuda Email Protection
Barracuda Email Protection helps protect college email from phishing, malware, ransomware, and other email-based threats.
Microsoft Office 365
Microsoft Office 365, One Drive, and other services.
Wireless Connections
Wireless Connections: Access MCC Faculty & Staff, MCC Guest, and MCC Student WiFi for secure and convenient internet use.
Virtual Private Network (VPN)
Virtual Private Network (VPN): Resolve access issues like 'Site Can't be Reached' errors and Forbidden messages while connected.
Computer Repair
Account Management
Update personal information, forgot username or ID, or request system access.
Equipment Checkout
Wireless Infrastructure
Multi-Factor Authentication (MFA)
Enroll in MFA, Duo Security mobile app, user guide, FAQs/common issues
Microsoft SharePoint
SharePoint Online is a Microsoft cloud service used to create sites, share documents, and collaborate securely with others.
Microsoft Teams
Microsoft Teams is a collaboration workspace for chat, meetings, file sharing, and teamwork in one place.
Incident Management
Awareness
Cultivate a security-conscience culture by promoting risk recognition and safe online habits through education and communication.
Voice
Zoom
Brightspace Learning Management System (LMS)
Classroom Technology
Respondus
Password Reset System
MyMCC/Colleague Self-Service
Computer Requirements (OS & Software MDT checklist)
Student (Google)
MCC ID and Username
MyMCC/Colleague Self-Service (manage MCC account)
High School Pathway (HSP) Portal/Dual Credit
Yuja Video
Transcripts
Wireless Infrastructure Contracts
Wireless Infrastructure Processes
Wireless Infrastructure Documents
Sharepoint.mclennan.edu (on-prem)
SharePoint 365
Offline Forms for Non-Registered Students
Digital Textbooks, Pearson, and McGraw-Hill Support
Manage Your Password (Create, Reset, or Change)
Overview These instructions are to create or reset your password for McLennan Community College applications including, but not limited to, email, Wi-Fi, Microsoft Office 365, Computer Login, Self-Service, Brightspace, and Colleague. Former students or emplo...
Account Locked
Overview These instructions are to unlock your account. This includes unlocking your account. Getting Started Go to password.mclennan.edu/reset/unlock Once you have submitted the Account Unlock request, check your personal email for a McLennan Community ...
Password Reset Page Loop
Overview These instructions are to troubleshoot issues with the password reset page that shows the 'change my Password' button to be grayed out or when the button is pressed, it refreshes the page and does not continue to the next page to allow you to change ...
Brightspace Login
Overview These instructions are how to log into Brightspace. Getting Started Go to https://brightspace.mclennan.edu/d2l/login. Use your first name initial, last name initial and seven-digit MCC ID (i.e. jd1234567) to log in. Your password will be the...
Brightspace Support 24/7
Overview These instructions are how to access Brightspace technical support which is available 24/7. Getting Started Technical Support You can contact D2L Brightspace 24/7 Technical Support for any non-login issues by following the instructions below. The...
Submit and Confirm a Submission of an Assignment
Overview This video guide is on how to submit and confirm submission of an assignment. Getting Started Resources Brightspace Tutorials YouTube Page- https://www.youtube.com/@BrightspaceTutorials
Ellucian GO Student Mobile app
Overview Ellucian GO Student Mobile app is no longer supported as of 6/30/2024, and we are no longer providing access or assistance for this feature. Getting Started Since Ellucian GO is no longer supported, we recommend exploring these links as alternative...
How to Access Email
Overview This article explains how to log in to your MCC Microsoft Office email. Employees and students use different email formats, but the login steps are the same. You can access your email through a web browser, a computer, or a mobile device. It is not ...
MyMCC
Overview These instructions are to access MyMCC to view your account information including classes, registration, personal information, taxes, and other documents. Getting Started Go to MyMCC or the direct link https://mymcc.mclennan.edu/Student/Account/...
Change Password
Overview These instructions are for when you want to change your password. You must know your current password. If you need to reset your password, please use the Forgot Password article. Getting Started Go to https://sso.mclennan.edu//reset/start/. Ent...
Computer System Recommendations
Overview These recommendations are for what computer works best with McLennan Community College applications. Getting Started Windows/Mac Requirement Recommendation Comments Operating System (OS)* Windows 11 or macOS These syste...
Zoom Access
Overview These instructions are on how to log into and access Zoom. Getting Started This is how to access Zoom using the web browser, or on a computer or mobile device. Website Go to https://mclennan.zoom.us/ Sign In with your MCC username an...
Zoom Support Resources
Overview This page includes links and resources for troubleshooting issues with Zoom. Getting Started Contact Support Go to https://support.zoom.us/hc/en-us/articles/201362003 Troubleshooting Topics Joining a Zoom Meeting- https://support.zoom.us/hc/e...
Wi-Fi Network: MCC-Students
Overview These instructions are to connect to the Student Wi-Fi network. MCC-Students Wi-FI network is for Students ONLY - Guests, Faculty & Staff will be unable to access the MCC-Students wireless network. Getting Started Open your 'Wi-Fi' settings and c...
Wi-Fi Network: MCC-Guest
Overview These instructions are for former students, faculty, staff, guests, non-students, and vendors to connect to the guest Wi-Fi network. Getting Started Select the Wi-Fi network named 'MCC-Guest'. An internet browser will open a Captive Portal page...
MyMCC Password Reset Only
Overview These instructions to reset the password for MyMCC are for former students, faculty, and staff or for parents who have been granted FERPA consent by a student. Current students or employees should use the Forgot Password reset process instead. Getti...
Barracuda
Overview These instructions are for accessing the spam filter, Barracuda. Getting Started Go to https://ess.barracudanetworks.com/ Log in with your email address and your password. Temporary password If you are not able to log in, use the Email me...
Smart Classroom Instructions
Overview These are the guides for using the Smart Classroom Technology. Getting Started These instructions are located in each classroom, attached to the podium. The instructions can also be found in the attachments (at the right side of the screen) or...
How to use Cameras and Mics in Classroom
Overview This guide covers how to use the Cameras and Mics in the classrooms. Getting Started
How do I use the Wireless Presentation
Overview This video guide explains how to use the Wireless Presentation feature in classrooms, allowing you to cast your laptop or other device’s screen to the projector using Solstice Screen Share. Getting Started