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Academics
Printing, Brightspace, classroom technology, and additional third-party resources.
Emergency, Video, & Telecommunications
Zoom software and Phone information.
Account & Access Management
Password management, username assistance, and retrieve ID number.
Email, Messaging, & Microsoft Office 365
Campus Email Services: Secure email with SPAM filtering (Barracuda), Microsoft Outlook, and Microsoft Office 365.
Network & Internet Access
Wi-Fi access and VPN information.
Data Center & Hardware
Computer repair and equipment checkout.
Video
Teaching & Learning Tools
Password Management
Forgot Password, Account Locked, Password Reset
Student Information Systems
Campus Email Services
Microsoft Office 365
Microsoft Office 365, One Drive, and other services.
Wireless Connections
Wireless Connections: Access MCC Faculty & Staff, MCC Guest, and MCC Student WiFi for secure and convenient internet use.
Virtual Private Network (VPN)
Virtual Private Network (VPN): Resolve access issues like 'Site Can't be Reached' errors and Forbidden messages while connected.
Computer Repair
Applications & Resources
Camtasia, Text Students, and Adobe access and information.
Account Management
Zoom
Brightspace Learning Management System (LMS)
Classroom Technology
Respondus
Password Reset Server
MyMCC/Colleague Self-Service
Computer Requirements (OS & Software MDT checklist)
Student (Google)
Microsoft Office 365
MCC Guest WiFi
MCC Student WiFi
MCC ID and Username
Forgot Password
Overview These instructions are to reset your password for McLennan Community College applications including, but not limited too, email, Wi-Fi, Computer Login, Self-Service, Brightspace, and Colleague. Getting Started Go to https://sso.mclennan.edu/reset...
Account Locked
Overview These instructions are to unlock your account. This includes unlocking your account and resetting the timer to change your password. Getting Started Go to https://sso.mclennan.edu/reset/unlock Check your personal email for a McLennan Community ...
Password Reset Page Loop
Overview These instructions are to troubleshoot issues with the password reset page that shows the change my Password button to be grayed out or when the button is pressed, it refreshes the page and does not continue to the next page to allow you to change th...
Microsoft Office 365 Setup and Installation
Overview These instructions are to signup for Office 365 and download the software to your computer. This includes Word, Excel, PowerPoint, etc. Access to this FREE account is only available to current MCC students/faculty/staff. Getting Started Sign up f...
Brightspace Login
Overview These instructions are how to log into Brightspace. Getting Started Go to https://brightspace.mclennan.edu/d2l/login. Use your first name initial, last name initial and seven-digit MCC ID (i.e. jd1234567) to log in. Your password will be the...
Brightspace Support 24/7
Overview These instructions are how to access Brightspace support available 24/7. Getting Started You can contact D2L Brightspace 24/7 Technical Support by following the instructions below. There are several options to contact them: On all Brightspace p...
Submit and Confirm a Submission of an Assignment
Overview This video guide is on how to submit and confirm submission of an assignment. Getting Started Resources Brightspace Tutorials YouTube Page- https://www.youtube.com/@BrightspaceTutorials
Ellucian GO Student Mobile App
Overview Ellucian GO helps you stay connected to MCC. You will have access to great features to make your campus experience more efficient and fun! Getting Started Download the App for FREE Search for Ellucian GO in your app store ...
Access Student Email
Overview These are instructions to access your student email. Your account will be created for you, and you do not need to create a student email account. Getting Started Go to Student Email or to www.mclennan.edu > I am a > Current Student. Click on Stu...
MyMCC
Overview These instructions are to access MyMCC to view your account information including classes, registration, personal information, taxes, and other documents. Getting Started Go to MyMCC or the direct link https://mymcc.mclennan.edu/Student/Account/...
Change Password
Overview These instructions are for when you want to change your password. You must know your current password. Getting Started Go to https://sso.mclennan.edu//reset/start/ Enter your ID number and current password. Click the Change My Password Button...
Computer System Recommendations
Overview These recommendations are for what computer works best with McLennan Community College Applications. Getting Started Windows/Mac Requirement Recommendation Comments Operating System (OS)* Windows 10/Windows 11 or macOS ...
Zoom Access
Overview These instructions are on how to log into and access Zoom. Getting Started This is how to access Zoom from multiple options. Website Go to https://mclennan.zoom.us/ Sign In with your MCC username and password. Select Host or Jo...
Zoom Support Resources
Overview This page includes links and resources for troubleshooting issues with Zoom. Getting Started Contact Support Go to https://support.zoom.us/hc/en-us/articles/201362003 Troubleshooting Topics Joining a Zoom Meeting- https://support.zoom.us/...
Wi-Fi Network: MCC-Students
Overview These instructions are to connect to the Student Wi-Fi network. MCC-Students Wi-FI network is for Students ONLY - Guests, Faculty & Staff will be unable to access Getting Started Open your Wi-Fi settings and connect to MCC-Students. You will be ...
Wi-Fi Network: MCC-Guests
Overview These instructions are for former Students, Faculty, Staff, Guests, and Non-Students, Vendors to connect to the guest Wi-Fi network. Getting Started Select the WiFi network named MCC-Guest. On the MCC-Guest WiFi login page, click on the Don’t h...
Forgot Password for Former Student or Employees
Overview These instructions are to reset your password for Self Service for former students, faculty, and staff. Getting Started MyMCC Go to Self Service at MyMCC or at https://mymcc.mclennan.edu/Student/Account/Login Select the password link under For...
Smart Classroom Instructions
Overview These are the guides for using the Smart Classroom Technology. Getting Started These instructions are located in each classroom, attached to the podium. The instructions can also be found in the attachments (at the right side of the screen) or...
How to use Cameras and Mics in Classroom
Overview This guide covers how to use the Cameras and Mics in the classrooms. Getting Started
How do I use the Wireless Presentation
Overview This guide covers how to use the Wireless Presentation in the Classrooms. Getting Started