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Academics
Printing, Brightspace, classroom technology, and additional third-party resources.
Emergency, Video, & Telecommunications
Zoom, YuJa software and Phone information.
Account & Password Management
Password management, account changes, username assistance, retrieve ID number and Multi-Factor Authentication (MFA) using DUO.
Email, Messaging, & Microsoft Office
Campus Email Services: Secure email with SPAM filtering (Barracuda), Microsoft Outlook, and Microsoft Office 365.
Network & Internet Access
Wi-Fi access and VPN information.
Data Center & Hardware
Computer repair and equipment checkout.
Cybersecurity
This section provides guidance, tools, and resources to help protect McLennan Community College (MCC) accounts, systems, and data. It includes information on secure login practices, phishing awareness, multi-factor authentication (MFA), data protection, and in...
Video
YuJa and Zoom
Teaching & Learning Tools
Brightspace, Classroom Technology, Respondus Lockdown Browser and third-party learning tools.
Password Management
Forgot Password, Account Locked, and Password Reset
Student Information Systems
MyMCC, Ellucian, and High School Pathways.
Campus Email Services
Access employee and student email, Sender Policy Framework.
Barracuda Email Protection
Microsoft Office 365
Microsoft Office 365, One Drive, and other services.
Wireless Connections
Wireless Connections: Access MCC Faculty & Staff, MCC Guest, and MCC Student WiFi for secure and convenient internet use.
Virtual Private Network (VPN)
Virtual Private Network (VPN): Resolve access issues like 'Site Can't be Reached' errors and Forbidden messages while connected.
Computer Repair
Account Management
Update personal information, forgot username or ID, or request system access.
Equipment Checkout
Wireless Infrastructure
Multi-Factor Authentication (MFA)
Enroll in MFA, Duo Security mobile app, user guide, FAQs/common issues
Microsoft SharePoint
Web-based platform to digitally store, share, and collaborate on documents.
Microsoft Teams
Cloud-based platform for communication and collaboration. It integrates various tools such as chat, video conferencing, file sharing, and more, within a single application.
Phone System
This is a collection of articles relating to the telephone system
Google Workspace
Routing & Switching
Awareness
Cultivates a security-conscious culture through education, simulations, and ongoing communication.
Zoom
Brightspace Learning Management System (LMS)
Classroom Technology
Respondus
Password Reset System
MyMCC/Colleague Self-Service
Computer Requirements (OS & Software MDT checklist)
Student (Google)
Faculty, Staff & Student WiFi
MCC Guest WiFi
MCC ID and Username
MyMCC/Colleague Self-Service (manage MCC account)
High School Pathway (HSP) Portal/Dual Credit
Yuja Video
Transcripts
Wireless Infrastructure Contracts
Wireless Infrastructure Processes
Wireless Infrastructure Documents
Sharepoint.mclennan.edu (on-prem)
SharePoint 365
Manage Your Password (Create, Reset, or Change)
Overview These instructions are to create or reset your password for McLennan Community College applications including, but not limited to, email, Wi-Fi, Microsoft Office 365, Computer Login, MyMCC, Brightspace, Jabber, and Colleague. Former students and for...
Account Locked
Overview These instructions are to unlock your account. Getting Started Go to https://sso.mclennan.edu/reset/unlock Once you have submitted the Account Unlock request, check your personal email for a McLennan Community College Account Unlock email that ...
Password Reset Page Loop
Overview These instructions are to troubleshoot issues with the password reset page that shows the 'change my Password' button to be grayed out or when the button is pressed, it refreshes the page and does not continue to the next page to allow you to change ...
Brightspace Login
Overview These instructions are how to log into Brightspace. Getting Started Go to https://brightspace.mclennan.edu/d2l/login. Use your first name initial, last name initial and seven-digit MCC ID (i.e. jd1234567) to log in. Your password will be the...
Brightspace Support 24/7
Overview These instructions are how to access Brightspace technical support which is available 24/7. Getting Started You can contact D2L Brightspace 24/7 Technical Support* by following the instructions below. On all Brightspace pages, you will find a ...
Submit and Confirm a Submission of an Assignment
Overview This video guide is on how to submit and confirm submission of an assignment. Getting Started Resources Brightspace Tutorials YouTube Page- https://www.youtube.com/@BrightspaceTutorials
Ellucian GO Student Mobile app
Overview Ellucian GO Student Mobile app is no longer supported as of 6/30/2024, and we are no longer providing access or assistance for this feature. Getting Started Since Ellucian GO is no longer supported, we recommend exploring these links as alternative...
MyMCC
Overview Use the following instructions to access MyMCC, where you can view and manage your account details. This includes registration, class schedules, and important documents, as well as updating your personal information such as your email and physical ad...
Change Password
Overview These instructions are for when you want to change your password. You must know your current password. If you need to reset your password, please use the Forgot Password article. Getting Started Go to https://sso.mclennan.edu//reset/start/. Ent...
Computer System Recommendations
Overview These recommendations are for what computer works best with McLennan Community College applications. Getting Started Windows/Mac Requirement Recommendation Comments Operating System (OS)* Windows 11 or macOS These syste...
Zoom Access
Overview These instructions are on how to log into and access Zoom. Getting Started This is how to access Zoom using the web browser, or on a computer or mobile device. Website Go to https://mclennan.zoom.us/ Sign In with your MCC username an...
Zoom Support Resources
Overview This page includes links and resources for troubleshooting issues with Zoom. Getting Started Contact Support Go to https://support.zoom.us/hc/en-us/articles/201362003 Troubleshooting Topics Joining a Zoom Meeting- https://support.zoom.us/hc/e...
Wi-Fi Network: MCC-Students
Overview These instructions are to connect to the Student Wi-Fi network. MCC-Students Wi-Fi network is for Students ONLY - Guests, Faculty & Staff will be unable to access the MCC-Students Wi-Fi network. Information Systems & Services has updated the Wi-Fi i...
Wi-Fi Network: MCC-Guest
Overview These instructions are for University Students, former students, faculty, staff, guests, non-students, and vendors to connect to the guest Wi-Fi network. Getting Started Select the Wi-Fi network named 'MCC-Guest'. An internet browser will open ...
MyMCC Password Reset Only
Overview These instructions are to reset the password for MyMCC if you are a former student, faculty, and staff or for parents who have been granted FERPA consent by a student. Students who have taken McLennan Community College classes within the last 365 da...
Wi-Fi Network: McLennan
Overview These instructions are to connect to the McLennan Wi-Fi network. This is intended to be accessible for faculty, staff, and students. If you change your password, you must update it on the McLennan network on your laptop or mobile device. You can do...
Barracuda Access
Overview These instructions are for accessing the spam filter, Barracuda. Getting Started Go to https://ess.barracudanetworks.com/ Log in with your email address and your password. Temporary password If you are not able to log in, use the Email me...
Smart Classroom Instructions
Overview This guide shows how to use the technology in a smart classroom at McLennan Community College. It tells you how to turn on and off the room equipment, choose which input (computer, laptop, HDMI, etc.) to display, use the document camera, and control ...
How to use Cameras and Mics in Classroom
Overview This guide covers how to use the Cameras and Mics in the classrooms. Getting Started
How do I use the Wireless Presentation
Overview This video guide explains how to use the Wireless Presentation feature in classrooms, allowing you to cast your laptop or other device’s screen to the projector using Solstice Screen Share. Getting Started