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152 total results found

Academics

Printing, Brightspace, classroom technology, and additional third-party resources.

Emergency, Video, & Telecommunications

Zoom, YuJa software and Phone information. 

Account & Password Management

Password management, account changes, username assistance, and retrieve ID number.

Email, Messaging, & Microsoft Office 365

Campus Email Services: Secure email with SPAM filtering (Barracuda), Microsoft Outlook, and Microsoft Office 365.

Network & Internet Access

Wi-Fi access and VPN information. 

Data Center & Hardware

Computer repair and equipment checkout. 

Security Awareness

IT Cybersecurity Newsletters.

Video

YuJa and Zoom

Teaching & Learning Tools

Brightspace, Classroom Technology, Respondus Lockdown Browser and third-party learning tools.

Password Management

Forgot Password, Account Locked, and Password Reset

Student Information Systems

MyMCC, Ellucian, and High School Pathways. 

Campus Email Services

Access employee and student email, Sender Policy Framework. 

Barracuda Email Protection

SPAM

Microsoft Office 365

Microsoft Office 365, One Drive, and other services.

Wireless Connections

Wireless Connections: Access MCC Faculty & Staff, MCC Guest, and MCC Student WiFi for secure and convenient internet use.

Virtual Private Network (VPN)

Virtual Private Network (VPN): Resolve access issues like 'Site Can't be Reached' errors and Forbidden messages while connected.

Computer Repair

Account Management

Update personal information, forgot username or ID, or request system access. 

Equipment Checkout

IT Cybersecurity Newsletters

Monthly newsletters, from previous years, are available to stay informed and up-to-date on various security topics.

Zoom

Video

Brightspace Learning Management System (LMS)

Teaching & Learning Tools

Classroom Technology

Teaching & Learning Tools

Respondus

Teaching & Learning Tools

Password Reset System

Password Management

MyMCC/Colleague Self-Service

Student Information Systems

Computer Requirements (OS & Software MDT checklist)

Teaching & Learning Tools

Student (Google)

Campus Email Services

Microsoft Office 365

Microsoft Office 365

MCC Guest WiFi

Wireless Connections

MCC Student WiFi

Wireless Connections

MCC ID and Username

Account Management

MyMCC/Colleague Self-Service (manage MCC account)

Account Management

High School Pathway (HSP) Portal/Dual Credit

Student Information Systems

Former Students and Employees Password Reset System

Password Management

2024 Newsletters

IT Cybersecurity Newsletters

2023 Newsletters

IT Cybersecurity Newsletters

Yuja Video

Video

Transcripts

Student Information Systems

2025 Newsletters

IT Cybersecurity Newsletters

Forgot Password

Password Management Password Reset System

Overview These instructions are to reset your password for McLennan Community College applications including, but not limited to, email, Wi-Fi, Computer Login, Self-Service, Brightspace, and Colleague. Former students using the SSO Password Reset System will ...

All Users
Forgot
Password
expired
invalid
login
log
reset
password

Account Locked

Password Management Password Reset System

Overview These instructions are to unlock your account. This includes unlocking your account and resetting the timer to change your password within 24 hours.  Getting Started Go to https://sso.mclennan.edu/reset/unlock Once you have submitted the Account...

locked
account
lock
unlock
unlock
account

Password Reset Page Loop

Password Management Password Reset System

Overview These instructions are to troubleshoot issues with the password reset page that shows the 'change my Password' button to be grayed out or when the button is pressed, it refreshes the page and does not continue to the next page to allow you to change ...

Gray button

Microsoft Office 365 Setup and Installation

Microsoft Office 365 Microsoft Office 365

Overview These instructions are to sign up for Office 365. This includes Word, Excel, PowerPoint, etc. Access to this FREE account is only available to current McLennan Community College (MCC) students, faculty, and staff.   License Agreement Access Office...

o365

Brightspace Login

Teaching & Learning Tools Brightspace Learning Management System ...

Overview These instructions are how to log into Brightspace.  Getting Started Go to https://brightspace.mclennan.edu/d2l/login.  Use your first name initial, last name initial and seven-digit MCC ID (i.e. jd1234567) to log in.  Your password will be the...

Brightspace Support 24/7

Teaching & Learning Tools Brightspace Learning Management System ...

Overview These instructions are how to access Brightspace technical support which is available 24/7.  Getting Started You can contact D2L Brightspace 24/7 Technical Support* by following the instructions below. There are several options to contact them: ...

Submit and Confirm a Submission of an Assignment

Teaching & Learning Tools Brightspace Learning Management System ...

Overview This video guide is on how to submit and confirm submission of an assignment.  Getting Started Resources Brightspace Tutorials YouTube Page- https://www.youtube.com/@BrightspaceTutorials

student

Ellucian GO Student Mobile app

Student Information Systems MyMCC/Colleague Self-Service

Overview Ellucian GO Student Mobile app is no longer supported as of 6/30/2024, and we are no longer providing access or assistance for this feature. Getting Started Since Ellucian GO is no longer supported, we recommend exploring these links as alternative...

Access Student Email

Campus Email Services Student (Google)

Overview MCC student email accounts are intended for school-related communication while you are an active student. Your account will be created for you, and you do not need to create a student email account.  These are instructions to access your student ema...

MyMCC

Student Information Systems MyMCC/Colleague Self-Service

Overview These instructions are to access MyMCC to view your account information including classes, registration, personal information, taxes, and other documents.  Getting Started Go to MyMCC or the direct link https://mymcc.mclennan.edu/Student/Account/...

Change Password

Password Management Password Reset System

Overview These instructions are for when you want to change your password. You must know your current password.  Getting Started Go to https://sso.mclennan.edu//reset/start/. Enter your ID number and current password.  Click the 'Change My Password' But...

Computer System Recommendations

Teaching & Learning Tools Computer Requirements (OS & Software MD...

Overview These recommendations are for what computer works best with McLennan Community College applications.  Getting Started Windows/Mac Requirement Recommendation Comments Operating System (OS)* Windows 11 or macOS These syste...

Zoom Access

Video Zoom

Overview These instructions are on how to log into and access Zoom.  Getting Started This is how to access Zoom using the web browser, or on a computer or mobile device.  Website Go to https://mclennan.zoom.us/ Sign In with your MCC username an...

Zoom Support Resources

Video Zoom

Overview This page includes links and resources for troubleshooting issues with Zoom.  Getting Started Contact Support Go to https://support.zoom.us/hc/en-us/articles/201362003 Troubleshooting Topics Joining a Zoom Meeting- https://support.zoom.us/hc/e...

Wi-Fi Network: MCC-Students

Wireless Connections MCC Student WiFi

Overview These instructions are to connect to the Student Wi-Fi network. MCC-Students Wi-FI network is for Students ONLY - Guests, Faculty & Staff will be unable to access the MCC-Students wireless network. Getting Started Open your 'Wi-Fi' settings and c...

Wi-Fi Network: MCC-Guest

Wireless Connections MCC Guest WiFi

Overview These instructions are for former students, faculty, staff, guests, non-students, and vendors to connect to the guest Wi-Fi network.  Getting Started Select the Wi-Fi network named 'MCC-Guest'. An internet browser will open a Captive Portal page...

WiFi

MyMCC Password Reset Only

Password Management Former Students and Employees Password ...

Overview These instructions to reset your password for MyMCC are for former students, faculty, and staff or for parents who have been granted FERPA consent by a student. Getting Started Password Reset Former students and employees are recommended to use th...

self service
Webadvisor

Barracuda

Barracuda Email Protection

Overview These instructions are for accessing the spam filter, Barracuda. Getting Started Go to https://ess.barracudanetworks.com/ Log in with your email address and your password.  Temporary password If you are not able to log in, use the Email me...

SPAM

Smart Classroom Instructions

Teaching & Learning Tools Classroom Technology

Overview These are the guides for using the Smart Classroom Technology.  Getting Started These instructions are located in each classroom, attached to the podium.  The instructions can also be found in the attachments (at the right side of the screen) or...

How to use Cameras and Mics in Classroom

Teaching & Learning Tools Classroom Technology

Overview This guide covers how to use the Cameras and Mics in the classrooms. Getting Started