Service Offerings

[Infrastructure] Stewardship

Account Management

Update personal information, forgot username or ID, or request system access. 

Awareness

Cultivate a security-conscience culture by promoting risk recognition and safe online habits through education and communication.

Barracuda Email Protection

Barracuda Email Protection helps protect college email from phishing, malware, ransomware, and other email-based threats.

Campus Email Services

Access employee and student email, Sender Policy Framework. 

Computer Repair

Equipment Checkout

Incident Management

Microsoft Office 365

Microsoft Office 365, One Drive, and other services.

Microsoft SharePoint

SharePoint Online is a Microsoft cloud service used to create sites, share documents, and collaborate securely with others.

Microsoft Teams

Microsoft Teams is a collaboration workspace for chat, meetings, file sharing, and teamwork in one place.

Multi-Factor Authentication (MFA)

Enroll in MFA, Duo Security mobile app, user guide, FAQs/common issues

Password Management

Forgot Password, Account Locked, and Password Reset

Student Information Systems

MyMCC, Ellucian, and High School Pathways. 

Teaching & Learning Tools

Brightspace, Classroom Technology, Respondus Lockdown Browser and third-party learning tools.

Video

YuJa and Zoom

Virtual Private Network (VPN)

Virtual Private Network (VPN): Resolve access issues like 'Site Can't be Reached' errors and Forbidden messages while connected.

Wireless Connections

Wireless Connections: Access MCC Faculty & Staff, MCC Guest, and MCC Student WiFi for secure and convenient internet use.