[DRAFT]Working in ISS: Standards, Procedures, and Resources
This entire service offering is a DRAFT.
Working in ISS: Standards, Procedures, and Resources is a searchable guide to how we work in ISS. It defines team expectations, explains procedures, documents operational practices, and connects employees to the systems, resources, and College standards they need to do their jobs effectively and consistently.
About ISS
Welcome to ISS
Overview ISS offers more than 70 service offerings that are used throughout the College. ISS is ...
ISS Mission and Role at the College
Our Goal The goal of ISS is to provide reliable, secure, and easy-to-use technology that support...
Organizational Structure
Information Systems & Services is part of the Finance and Administration portfolio of McLennan Co...
ISS Leadership Team
The ISS Leadership Team, commonly called ISS Leads, provides leadership and coordination for the ...
ISS Teams and Areas of Responsibility
ISS is organized into four primary teams. Each team has defined areas of responsibility, but tech...
Department Contacts and Distribution Lists
ISS uses several shared contact methods to make it easier to communicate with the appropriate aud...
Important ISS and College Resources
ISS employees use several resources regularly. This manual will reference many of them in greater...