MCC Tech Support
Contact Us
Email: helpdesk@mclennan.edu | Phone: (254) 299-8077 | Location: LTC 210
Regular Hours: Monday – Friday: 8:00 AM – 5:00 PM
Mobile Tip: Tap the ⋮ (three dots), and select Search to open the search box.
More Information Below
Current Alerts & Outages
Latest update: 11/12/2026 4:10PM
- 4:10PM: Microsoft's efforts have not provided the anticipated relief. Investigation for a fix continues.
- 3:40PM: Microsoft reports they are still working to restart and validate the affecting services. Work continues.
- 3:00PM: Microsoft has narrowed down the cause of the disruption and is investigating the cause of that.
- 2:30PM: Microsoft is continuing to remediate the issue.
- 12:29PM: Microsoft is investigating an issue impacting multiple Microsoft 365 services.
- For more information, please go to:
https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
⚠️ Click here for important information about BankMobile phishing emails sent to personal accounts.
BankMobile will never ask for your password, one-time passcode (OTP), PIN, or debit card number by phone, email, or text. If you receive a request for this information, do not respond or provide the requested information. You can report suspicious BankMobile communications to BankMobile at 855-398-7260.
If you believe you have been the victim of fraud or a financial crime, contact the MCC Police Department at (254) 299-8860 or at MCC Police Department. You should also contact your financial institution immediately if banking information, payment information, or funds may have been compromised.
Featured Articles
New, Returning, or Dual Credit Student? Start Here
Whether you're a new, returning, or Dual Credit student, this guide will help you access and secure your MCC accounts. All students should review these steps each semester, as login processes, account security requirements, and services may change over time. Get started with MyMCC, student email, Duo MFA, Brightspace, and other essential MCC resources.
When can you log into Brightspace?
Your Brightspace account is for coursework only and will be created for you. Access differs for students in the Highlander Prep course and for students in registered courses.
How to Access Your Outlook Email?
Employee and student email accounts are hosted on Office 365. Phishing emails and texts are messages that try to steal your information. Learn how to spot them to protect yourself and stay safe from scams.
Have a Backup Device Before You Need It
Add multiple devices to your Duo account to avoid lockouts, missed exams, or messages, and manage your devices, phone numbers, and Duo app in one place.
What Access to Office 365 Do I Have?
Your Microsoft 365 access depends on your current MCC status (active student, between semesters). Check the guide to see what services you can use.
Report Phishing Emails in Outlook!
If you receive a suspicious or phishing email, use the Report button in Outlook (desktop, web, or mobile app) to quickly send it to IT for review. Reporting helps protect your account and keeps others at MCC safe from phishing scams.
Quick Links
Password Management
Quickly create or reset your password or unlock your account.
Email and Microsoft Office 365
Quick IT guides to access and troubleshooting access to email and Office 365 applications online or installed.
Duo Multifactor Authentication MFA
Set up your account, Manage your Duo Devices, bypass code fix, and more.
Brightspace
Get help using or logging into Brightspace and troubleshooting issues.
LockDown Browser
Get help using Lockdown Browser and troubleshooting issues.
Wi-Fi, Textbooks, and Third-party Support
Quick IT guides on how to login, troubleshooting advice, and contact information.