Recently Updated Articles
Duo Bypass code
Overview The Bypass code is requested when accessing a service and there is not an authenticatio...
Continuing Education Portal Password Reset
Overview These instructions are to reset your password for the Continuing Education portal. Get...
MyMCC Password Reset Only
Overview These instructions to reset the password for MyMCC are for former students, faculty, an...
Pearson Website not Opening or Loading
Overview This article covers technical support when the Pearson websites will not load or open. ...
Pearson Support
Overview Pearson (developers of MyMathLab, MyStatLab, etc.) is a third-party company that hosts ...
Sending Emails to the Everybody Group from Department or Shared mailbox
Overview Messages sent to the Everybody group must be sent from an individual user account. If a...
Advising Password Reset Station
💡 Are you ready to see an advisor?Please check these before your meeting. 1. Can you log int...
Red Banner on Email
Overview You may notice a red banner at the top of some emails in your MCC inbox. This banner is...
Google Reset Password System Not Changing Password
Overview This article covers changing your student Google account password. Email is provided ...
How to Upload an Office 365 Document from a Web Browser to Brightspace?
Overview These are instructions for saving a Office 365 document to your computer and uploading ...
Not able to submit an assigment to Brightspace
Overview These instructions are for troubleshooting issues with submitting an assignment through...
How to log into Softdocs Etrieve
Overview This article covers logging into Softdocs-Etrieve a Document Management System. Getti...
How to Forward Your Email
Overview This guide explains how to forward your Office 365 email to another email address. Get...
Preventing Account Lockouts After Password Reset
Overview To prevent a lockout issue from happening, please review the list of common sources of ...
Change Password
Overview These instructions are for when you want to change your password. You must know your cu...
Does my High School Pathways portal password work for other MCC services?
Overview This article outlines the services accessible using your High School Pathways portal pa...
Unofficial Transcript
Overview This article covers accessing your unofficial transcript from MyMCC for current and for...
High School Pathways Forgot Password
Overview This article covers how to reset your password for High School Pathways. Getting Start...
Password Reset Page Loop
Overview These instructions are to troubleshoot issues with the password reset page that shows t...
Hardware Token: How to Use for MFA
Overview This article covers how to use a Duo Hardware Token for multi-factor authentication (MF...