Recently Updated Articles
Personal Computer Repair
Overview McLennan Community College is only able to assist with issues connecting to or utilizin...
ScreenConnect Remote Support
Overview ConnectWise ScreenConnect is a remote support and access tool that allows technicians t...
How to check for computer updates
Overview This article covers checking your Windows 11 or MacOS device for updates. Getting Sta...
Brightspace on a Shared Computer
Overview Brightspace uses Single Sign-On (SSO) and may keep you logged in due to cookies or cach...
Cannot log out of Brightspace
Overview Brightspace uses Single Sign-On (SSO) and may keep you logged in due to cookies or cach...
Brightspace Account Creation
Overview The article goes over Brightspace account creation timelines and how to determine when ...
Classes Missing on Brightspace
Overview Brightspace classes are updated twice a day and only available on the class start date....
Brightspace Down?
Overview This page includes several places to check if Brightspace is currently down. Getting ...
Downloading Office 365 document to upload to Brightspace
Overview These are instructions for saving a Office 365 document to your computer and uploading ...
Not able to submit an assigment to Brightspace
Overview These instructions are for troubleshooting issues with submitting an assignment through...
Withdrawn/Dropped Course still listed in Brightspace
Overview This section includes information on withdrawn or dropped courses still showing in Brig...
Submit and Confirm a Submission of an Assignment
Overview This video guide is on how to submit and confirm submission of an assignment. Getting...
Brightspace Login
Overview These instructions are how to log into Brightspace. Getting Started Go to https://...
Associate Degree Nursing Program Software Requirements
Overview The Associate Degree Nursing Program will require students to own personal laptops for ...
MyMCC
Overview These instructions are to access MyMCC to view your account information including class...
Black Screen Issues with Camera and Screen Sharing in Zoom
Overview This article addresses the issue where Zoom successfully connects to a meeting, but par...
BryteWave Tech Support
Overview BryteWave is used for textbooks. Getting Started BryteWave is a third-party company a...
Respondus Lockdown Browser Support
Overview Respondus is a third party company that develops the Respondus LockDown Browser used fo...
Lockdown Browser on Chromebooks
Overview These are troubleshooting steps for installing the Respondus Lockdown browser on Chromb...
Clear Cookies and Cache
Overview These instructions are for clearing your Cookies and Cache from your web browser. Clea...