Recently Updated Articles
Telephone and Voice Communication
Telephone and voice communication remain important ways for ISS to communicate with students, emp...
Microsoft Teams and Instant Messaging
Microsoft Teams is the primary instant messaging and collaboration platform used within ISS. Tea...
Email and Email Signatures
Email Email is an official communication method at McLennan Community College. Employees must us...
Department Contacts and Distribution Lists
ISS uses several shared contact methods to make it easier to communicate with the appropriate aud...
ISS Teams and Areas of Responsibility
ISS is organized into four primary teams. Each team has defined areas of responsibility, but tech...
ISS Leadership Team
The ISS Leadership Team, commonly called ISS Leads, provides leadership and coordination for the ...
Organizational Structure
Information Systems & Services is part of the Finance and Administration portfolio of McLennan Co...
ISS Mission and Role at the College
Our Goal The goal of ISS is to provide reliable, secure, and easy-to-use technology that support...
Welcome to ISS
Overview ISS offers more than 70 service offerings that are used throughout the College. ISS is ...
Student Name Change Request - Current Students
Overview If you are a current student who has taken a class at MCC or applied within the last on...
How to Forward Your Email
Overview This guide explains how to forward your Office 365 email to another email address. Get...
Submit and Confirm a Submission of an Assignment
Overview This video guide is on how to submit and confirm submission of an assignment. Getting...
LockDown Browser on iPad
Overview This article covers accessing the LockDown browser on iPads. MCC Tech Support is not ...
Login Page Loops, Refreshes, or Clears Your Username or Password
Overview When signing in to Brightspace or other services, the login page may refresh, stay on t...
Cengage Support
Overview This article covers clearing your browser's cookies and cached data to try and fix issu...
LockDown Browser Not Opening or Out of Date
Overview This article includes guidance for resolving issues related to the LockDown Browser not...
LockDown Browser Will Not Install on Windows S-Mode
Overview These instructions are for removing S-Mode from your Windows 10/Windows 11 computer to ...
2026: Raising the Bar: Cybersecurity Progress at MCC
August 5, 2026 TLDR McLennan Community College's (MCC's) Cybersecurity Team recently comple...
Former Student Account Deletion: What to Know and How to Save and Export Your Data
Overview If you haven’t taken a class at MCC in over 365 days or one (1) year, including student...
Google Reset Password System Not Changing Password
Overview This article covers changing your student Google account password. Email is provided ...