Recently Updated Articles
2024 Year in Review
December 4, 2024 Cybersecurity awareness continues to be an important issue at McLennan Communit...
Create Microsoft Team
Overview Microsoft Teams lets you work with classmates, teachers, or coworkers in one place. You...
How to update your computer to Windows 11
Overview Upgrading from Windows 10 to Windows 11 is a simple process that you can complete on yo...
Personal or Public Device for MFA
Overview When using Duo Multi-Factor Authentication (MFA), it's important to choose the right de...
Duo Push Notifications Troubleshooting
Overview This article helps students, faculty, and staff troubleshoot Duo Push notification issu...
Respondus Lockdown Browser Support
Overview Respondus is a third party company that develops the Respondus LockDown Browser used fo...
Advising Password Reset Station
💡 Are you ready to see an Advisor!? Check that you can log into MyMCC and your student email. ...
Wi-Fi Network: MCC-Guest
Overview These instructions are for University Students, former students, faculty, staff, guests...
Keep getting Unexpected Duo Calls or App Requests
Overview If you get unexpected Duo authentication calls or the Duo app keeps asking for unexpect...
How to Use the Lockdown Browser
Overview Respondus LockDown Browser is a specialized web browser designed to create a secure and...
McGraw-Hill & Connect Support
Overview McGraw-Hill & McGraw-Hill Connect is a third-party company that hosts course content th...
Brytewave Textbook Support
Overview Brytewave RedShelf is a digital textbook platform. Getting Started BryteWave is a thi...
MFA FAQs
Overview This article answers frequently asked questions (FAQs) about MCC's implementation of Mu...
Cybersecurity Text Message Alerts
Overview All MCC students are automatically enrolled to receive text alerts (unless opted out) t...
Why Am I Not Getting Duo Phone Calls?
Overview Some mobile devices block unknown or unidentified numbers by default, which can prevent...
Setup a Platform Authenticator with Duo
Platform authenticators are authentication methods built into the device you use to access servic...
Hardware Token: How to Use for MFA
Overview This article covers how to use a Duo Hardware Token for multi-factor authentication (MF...
Duo Mobile Using Microsoft Authenticator
Overview If you are signing in to Microsoft Teams (or other Microsoft applications) on your phon...
ScreenConnect Remote Support
Overview ConnectWise ScreenConnect is a remote support and access tool that allows technicians t...
Hardware Token Distribution Guidelines
About A hardware token is a small device that generates a one-time passcode used with MFA to log...