Recently Updated Articles
Duo Bypass code
Overview The Bypass code is requested when accessing a service and there is not an authenticatio...
Add, Remove, or Update Devices and Phone Numbers on Your Duo Account
Overview This article covers adding additional, alternative, or updating your authentication met...
Manage Devices on Your Duo Account
Overview This article covers adding additional and alternative authentication methods to your ac...
Phishing Emails and Texts: How to Spot and Report Them
Overview Phishing emails or texts are fraudulent messages designed to trick you into sharing sen...
BankMobile Communications: Email Addresses and Phishing Safety
Overview This article provides a list of email domains commonly used by BankMobile for official ...
LockDown Browser Not Opening or Out of Date
Overview This article includes guidance for resolving issues related to the LockDown Browser not...
LockDown Browser Will Not Install on Windows S-Mode
Overview These instructions are for removing S-Mode from your Windows 10/Windows 11 computer to ...
Not Getting Duo Phone Calls?
Overview If you are not receiving Duo phone calls for authentication, your phone may be blocking...
Welcome to the Tech Support Self-Service Station
💡 Need assistance? Speak with Help Desk Submit a request to speak with a Help Desk repr...
Barracuda Access
Overview These instructions are for accessing the spam filter, Barracuda. Getting Started Go...
2026: Raising the Bar: Cybersecurity Progress at MCC
August 5, 2026 TLDR McLennan Community College's (MCC's) Cybersecurity Team recently comple...
Notifications Microsoft Teams
Overview Microsoft Teams can notify you when you receive new messages, chat mentions, channel up...
Former Student Account Deletion: What to Know and How to Save and Export Your Data
Overview If you haven’t taken a class at MCC in over 365 days or one (1) year, including student...
Offered Services for Students
Overview This article covers the offered services for students. Getting Started Offered servic...
Accessing YuJa and Video Tutorials
Overview This article provides information about YuJa, accessing YuJa, and links to tutorial vid...
Google Reset Password System Not Changing Password
Overview This article covers changing your student Google account password. Email is provided ...
Tech Loan Program for Students
Overview Students may be eligible to borrow technology equipment through the Learning Commons Te...
What Department Do I Need to Talk to for Students
Overview This article provides a comprehensive list of departments that students may need to con...
Computer System Recommendations
Overview These recommendations are for what computer works best with McLennan Community College ...
Personal Information Update
Overview This article provides guidance on maintaining up-to-date personal information. Ensuring...