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Office 365 Add-ins grayed out

Microsoft Office 365

Overview This section includes information about the issue with Office 365 Add-ins grayed out.  ...

Updated 2 weeks ago by Jeremy Lindley

Offered Services for Students

Overview This article covers the offered services for students. Getting Started Offered servic...

Updated 2 weeks ago by Jaclyn Owen

Duo Common Issues

Multi-Factor Authentication (MFA)

Overview Troubleshoot and find answers to common Duo issues. Getting Started I need to react...

Updated 2 weeks ago by Laura J. Crapps

Change Password

Password Management Password Reset System

Overview These instructions are for when you want to change your password. You must know your cu...

Updated 2 weeks ago by Jeremy Lindley

Duo Universal Prompt Guide

Multi-Factor Authentication (MFA)

Overview After completing Duo enrollment, you will see the Duo prompt the next time you perform ...

Updated 3 weeks ago by Laura J. Crapps

Duo Mobile App

Multi-Factor Authentication (MFA)

Overview Duo Mobile is an app that runs on iOS and Android phones and tablets. It's fast and eas...

Updated 3 weeks ago by Laura J. Crapps

Duo First Time Enrollment

Multi-Factor Authentication (MFA)

Overview This is an introduction to self-service Duo enrollment.   You will be prompted to enro...

Updated 3 weeks ago by Laura J. Crapps

Clear Cookies and Cache

Computer Repair

Overview These instructions are for clearing your Cookies and Cache from your web browser.  Clea...

Updated 3 weeks ago by Jeremy Lindley

Multi-Factor Authentication (MFA)

IT Cybersecurity Newsletters 2025 Newsletters

May 7, 2025 TLDR (Too Long; Didn't Read) Key points: MFA keeps hackers out and increases acc...

Updated 3 weeks ago by Laura J. Crapps

SPAM & Maintenance Plan (TLDR)

IT Cybersecurity Newsletters 2025 Newsletters

March 6, 2025 TLDR (Too Long; Didn't Read) The newsletters will now include a new section: TLDR...

Updated 3 weeks ago by Laura J. Crapps

Welcome Back

IT Cybersecurity Newsletters 2025 Newsletters

January 8, 2025 Returning to campus after a long break can be difficult. We want to make sure yo...

Updated 3 weeks ago by Laura J. Crapps

Exporting Your Data from Google Drive and Microsoft OneDrive

Campus Email Services

Overview Student accounts are automatically disabled 365 days after a student last attends class...

Updated 4 weeks ago by Noah M. Daly

What username Do I use?

Account Management MCC ID and Username

Overview MCC students use different login formats depending on the service you are trying to acc...

Updated 1 month ago by Jeremy Lindley

High School Pathways Access and Information

Student Information Systems High School Pathway (HSP) Portal/Dual C...

Overview This article covers the High School Pathways portal and Dual Credit Information. Getti...

Updated 1 month ago by Jaclyn Owen

High School Pathways Forgot Password

Password Management

Overview This article covers how to reset your password for High School Pathways. Getting Start...

Updated 1 month ago by Jeremy Lindley

MyMCC

Student Information Systems MyMCC/Colleague Self-Service

Overview These instructions are to access MyMCC to view your account information including class...

Updated 1 month ago by Jaclyn Owen

Personal Information Update

Account Management MyMCC/Colleague Self-Service (manage MC...

Overview This article provides guidance on maintaining up-to-date personal information. Ensuring...

Updated 1 month ago by Jaclyn Owen

Procedure Update: Retiring MCC-Students Wi-Fi

Wireless Infrastructure Wireless Infrastructure Processes

Retiring the MCC-Students Wi-Fi The way you connect to campus Wi-Fi is changing. Instead of usin...

Updated 1 month ago by Joseph Park

Forbidden Message

Virtual Private Network (VPN)

Overview These instructions are for when some networks cause the forbidden error message to show...

Updated 1 month ago by Jeremy Lindley

Student VPN

Virtual Private Network (VPN)

Overview Some MCC services like MyMCC require a VPN with a U.S IP Address when you access the we...

Updated 1 month ago by Jeremy Lindley