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Unofficial Transcript

Student Information Systems Transcripts

Overview This article covers accessing your unofficial transcript from MyMCC for current and for...

Updated 1 week ago by Jeremy Lindley

Barracuda Access

Barracuda Email Protection

Overview These instructions are for accessing the spam filter, Barracuda. Getting Started Go...

Updated 1 week ago by Laura J. Crapps

Deliver Email from Barracuda Message Log

Barracuda Email Protection

Overview Sometimes, emails get blocked by our spam filter even if they are safe. You can check f...

Updated 1 week ago by Laura J. Crapps

SPAM & Maintenance Plan (TLDR)

IT Cybersecurity Newsletters 2025 Newsletters

March 6, 2025 TLDR (Too Long; Didn't Read) The newsletters will now include a new section: TLDR...

Updated 1 week ago by Laura J. Crapps

Block Email

Barracuda Email Protection

Overview This article covers how to add/block a SPAM email in Barracuda.  Getting Started Logi...

Updated 1 week ago by Laura J. Crapps

MyMCC Legacy Password Reset Only

Password Management

Overview These instructions are to reset the password for MyMCC if you are a former student, fac...

Updated 1 week ago by Jeremy Lindley

Continuing Education Portal Password Reset

Password Management

Overview These instructions are to reset your password for the Continuing Education portal if yo...

Updated 1 week ago by Jeremy Lindley

Applications & Tools Microsoft Office 365

Microsoft Office 365

Overview Microsoft Office 365 gives users many helpful tools to stay connected, get work done, a...

Updated 1 week ago by Laura J. Crapps

Duo Bypass code

Multi-Factor Authentication (MFA)

Overview The Bypass code is requested when accessing a service and there is not an authenticatio...

Updated 1 week ago by Jeremy Lindley

Tabs in Microsoft Teams

Microsoft Teams

Overview Tabs in Microsoft Teams help organize your work by adding quick access to important too...

Updated 1 week ago by Laura J. Crapps

Calendar Access in Microsoft Teams

Microsoft Teams

Overview If your Microsoft Teams calendar is not appearing or syncing properly, it is due to McL...

Updated 1 week ago by Laura J. Crapps

Preventing Account Lockouts After Password Reset

Password Management Password Reset System

Overview To prevent a lockout issue from happening, please review the list of common sources of ...

Updated 1 week ago by Jaclyn Owen

Brightspace Support 24/7

Teaching & Learning Tools Brightspace Learning Management System ...

Overview These instructions are how to access Brightspace technical support which is available 2...

Updated 1 week ago by Jaclyn Owen

Classes Missing on Brightspace

Teaching & Learning Tools Brightspace Learning Management System ...

Overview Brightspace classes are updated twice a day and only available on the class start date....

Updated 1 week ago by Jeremy Lindley

Add Additional or Backup Methods to Your Account

Multi-Factor Authentication (MFA)

Overview This article covers adding additional and alternative authentication methods to your ac...

Updated 1 week ago by Jeremy Lindley

Mobile Outlook App Advanced Settings

Campus Email Services

Overview This article provides step-by-step instructions for customizing your email and calendar...

Updated 1 week ago by Jeremy Lindley

Smart Classroom Instructions

Teaching & Learning Tools Classroom Technology

Overview This guide shows how to use the technology in a smart classroom at McLennan Community C...

Updated 2 weeks ago by Laura J. Crapps

How to log into Softdocs Etrieve

Overview This article covers logging into Softdocs-Etrieve a Document Management System.  Getti...

Updated 2 weeks ago by Jaclyn Owen

Email Microsoft Teams Channel

Microsoft Teams

Overview You can send an email directly into a Microsoft Teams channel. This helps your team kee...

Updated 2 weeks ago by Laura J. Crapps

Welcome to the Tech Support Self-Service Station

/* Scope everything to .self-service-page */ .self-service-page { font-family: Arial, sans-ser...

Updated 2 weeks ago by Jeremy Lindley