Recently Updated Articles
How to sign into student campus workstations
Overview To log into your student workstation in labs or the library, you will use a special for...
Does my High School Pathways portal password work for other MCC services?
Overview This article outlines the services accessible using your High School Pathways portal pa...
Account Already Exists Error When Signing Up for High School Pathways Portal
Overview If you're signing up for the Dual Credit Portal but receive an error stating that your ...
Official Transcript is Blank
Overview This article covers steps on what to do if your Official Transcript is blank. Getting...
Official Transcript
Overview This article covers requesting your official transcript. Getting Started Go to Tra...
Is Lockdown Browser down?
Overview If you're experiencing issues with Respondus LockDown Browser, it may be due to a servi...
Library Database PDF and Ebsco Issues
Overview Some students may experience issues when opening PDFs within library databases on Chrom...
LockDown Browser not loading
Overview This article covers the Lockdown browser not loading. Getting Started Reinstall Lock...
Lockdown Browser lost internet connection
Overview These instructions are for what to do when the Lockdown Browser lost an internet connec...
Yuja on a Mobile Device
Overview This article covers accessing Yuja on a mobile device. Getting Started Using a Web B...
Forgot MCC ID and Username
Overview These instructions are to recover your ID number and username. Getting Started Usern...
Ellucian GO Student Mobile app
Overview Ellucian GO Student Mobile app is no longer supported as of 6/30/2024, and we are no lo...
How do I use the Wireless Presentation
Overview This video guide explains how to use the Wireless Presentation feature in classrooms, a...
MyMCC Troubleshooting
Overview This article covers basic troubleshooting accessing MyMCC and resolving errors. Getti...
View PDFs in Chrome Web Browser
Overview Google Chrome settings can allow PDF downloads or open in the browser. Getting Starte...
Personal Computer Repair
Overview McLennan Community College is only able to assist with issues connecting to or utilizin...
How to check for computer updates
Overview This article covers checking your Windows 11 or MacOS device for updates. Getting Sta...
Brightspace Down?
Overview This page includes several places to check if Brightspace is currently down. Getting ...
Withdrawn/Dropped Course still listed in Brightspace
Overview This section includes information on withdrawn or dropped courses still showing in Brig...
Submit and Confirm a Submission of an Assignment
Overview This video guide is on how to submit and confirm submission of an assignment. Getting...