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Account Already Exists Error When Signing Up for High School Pathways Portal

Student Information Systems High School Pathway (HSP) Portal/Dual C...

Overview If you're signing up for the Dual Credit Portal but receive an error stating that your ...

Updated 1 year ago by Jaclyn Owen

Official Transcript is Blank

Student Information Systems Transcripts

Overview This article covers steps on what to do if your Official Transcript is blank.  Getting...

Updated 1 year ago by Jeremy Lindley

Official Transcript

Student Information Systems Transcripts

Overview This article covers requesting your official transcript.  Getting Started Go to Tra...

Updated 1 year ago by Jeremy Lindley

Computer System Recommendations

Teaching & Learning Tools Computer Requirements (OS & Software MD...

Overview These recommendations are for what computer works best with McLennan Community College ...

Updated 1 year ago by David Kuehne

Block SPAM

Barracuda Email Protection

Overview This article covers how to add/block a SPAM email in Barracuda.  Getting Started Logi...

Updated 1 year ago by Laura J. Crapps

Remove a sender policy from your Barracuda

Barracuda Email Protection

Overview This article covers how to remove a sender policy from your Barracuda and allow an emai...

Updated 1 year ago by Jeremy Lindley

Library Database PDF and Ebsco Issues

Teaching & Learning Tools

Overview Some students may experience issues when opening PDFs within library databases on Chrom...

Updated 1 year ago by Jeremy Lindley

Zoom Access

Video Zoom

Overview These instructions are on how to log into and access Zoom.  Getting Started This is h...

Updated 1 year ago by Jeremy Lindley

Yuja on a Mobile Device

Video Yuja Video

Overview This article covers accessing Yuja on a mobile device.  Getting Started Using a Web B...

Updated 1 year ago by Jaclyn Owen

Ellucian GO Student Mobile app

Student Information Systems MyMCC/Colleague Self-Service

Overview Ellucian GO Student Mobile app is no longer supported as of 6/30/2024, and we are no lo...

Updated 1 year ago by Jeremy Lindley

How do I use the Wireless Presentation

Teaching & Learning Tools Classroom Technology

Overview This video guide explains how to use the Wireless Presentation feature in classrooms, a...

Updated 1 year ago by Jeremy Lindley

MyMCC Troubleshooting

Student Information Systems MyMCC/Colleague Self-Service

Overview This article covers basic troubleshooting accessing MyMCC and resolving errors.  Getti...

Updated 1 year ago by Jaclyn Owen

View PDFs in Chrome Web Browser

Computer Repair

Overview Google Chrome settings can allow PDF downloads or open in the browser.  Getting Starte...

Updated 1 year ago by Jaclyn Owen

Personal Computer Repair

Computer Repair

Overview McLennan Community College is only able to assist with issues connecting to or utilizin...

Updated 1 year ago by Jaclyn Owen

How to check for computer updates

Computer Repair

Overview This article covers checking your Windows 11 or MacOS device for updates.  Getting Sta...

Updated 1 year ago by Jeremy Lindley

Brightspace Down?

Teaching & Learning Tools Brightspace Learning Management System ...

Overview This page includes several places to check if Brightspace is currently down.  Getting ...

Updated 1 year ago by Jeremy Lindley

Withdrawn/Dropped Course still listed in Brightspace

Teaching & Learning Tools Brightspace Learning Management System ...

Overview This section includes information on withdrawn or dropped courses still showing in Brig...

Updated 1 year ago by Jeremy Lindley

Submit and Confirm a Submission of an Assignment

Teaching & Learning Tools Brightspace Learning Management System ...

Overview This video guide is on how to submit and confirm submission of an assignment.  Getting...

Updated 1 year ago by Jeremy Lindley

Associate Degree Nursing Program Software Requirements

Teaching & Learning Tools Computer Requirements (OS & Software MD...

Overview The Associate Degree Nursing Program will require students to own personal laptops for ...

Updated 1 year ago by David Kuehne

Black Screen Issues with Camera and Screen Sharing in Zoom

Video Zoom

Overview This article addresses the issue where Zoom successfully connects to a meeting, but par...

Updated 1 year ago by Jeremy Lindley