Skip to main content

Recently Updated Articles

Yuja on a Mobile Device

Video Yuja Video

Overview This article covers accessing Yuja on a mobile device.  Getting Started Using a Web B...

Updated 10 months ago by Jaclyn Owen

Forgot MCC ID and Username

Account Management MCC ID and Username

Overview These instructions are to recover your ID number and username.  Getting Started Usern...

Updated 10 months ago by Jaclyn Owen

Ellucian GO Student Mobile app

Student Information Systems MyMCC/Colleague Self-Service

Overview Ellucian GO Student Mobile app is no longer supported as of 6/30/2024, and we are no lo...

Updated 10 months ago by Jeremy Lindley

How do I use the Wireless Presentation

Teaching & Learning Tools Classroom Technology

Overview This video guide explains how to use the Wireless Presentation feature in classrooms, a...

Updated 10 months ago by Jeremy Lindley

MyMCC Troubleshooting

Student Information Systems MyMCC/Colleague Self-Service

Overview This article covers basic troubleshooting accessing MyMCC and resolving errors.  Getti...

Updated 10 months ago by Jaclyn Owen

View PDFs in Chrome Web Browser

Computer Repair

Overview Google Chrome settings can allow PDF downloads or open in the browser.  Getting Starte...

Updated 10 months ago by Jaclyn Owen

Personal Computer Repair

Computer Repair

Overview McLennan Community College is only able to assist with issues connecting to or utilizin...

Updated 10 months ago by Jaclyn Owen

How to check for computer updates

Computer Repair

Overview This article covers checking your Windows 11 or MacOS device for updates.  Getting Sta...

Updated 10 months ago by Jeremy Lindley

Brightspace Down?

Teaching & Learning Tools Brightspace Learning Management System ...

Overview This page includes several places to check if Brightspace is currently down.  Getting ...

Updated 10 months ago by Jeremy Lindley

Withdrawn/Dropped Course still listed in Brightspace

Teaching & Learning Tools Brightspace Learning Management System ...

Overview This section includes information on withdrawn or dropped courses still showing in Brig...

Updated 10 months ago by Jeremy Lindley

Submit and Confirm a Submission of an Assignment

Teaching & Learning Tools Brightspace Learning Management System ...

Overview This video guide is on how to submit and confirm submission of an assignment.  Getting...

Updated 10 months ago by Jeremy Lindley

Associate Degree Nursing Program Software Requirements

Teaching & Learning Tools Computer Requirements (OS & Software MD...

Overview The Associate Degree Nursing Program will require students to own personal laptops for ...

Updated 10 months ago by David Kuehne

Black Screen Issues with Camera and Screen Sharing in Zoom

Video Zoom

Overview This article addresses the issue where Zoom successfully connects to a meeting, but par...

Updated 11 months ago by Jeremy Lindley

Lockdown Browser on Chromebooks

Teaching & Learning Tools Respondus

Overview These are troubleshooting steps for installing the Respondus Lockdown browser on Chromb...

Updated 1 year ago by Jeremy Lindley

Zoom Not Connecting to Meeting

Video Zoom

Overview This article covers the issue where Zoom will open but not join a meeting.  Getting St...

Updated 1 year ago by Jeremy Lindley

Zoom Support Resources

Video Zoom

Overview This page includes links and resources for troubleshooting issues with Zoom.  Getting ...

Updated 1 year ago by Jeremy Lindley

Cengage Support

Teaching & Learning Tools Digital Textbooks & Learning Platforms ...

Overview This article covers clearing your browser's cookies and cached data to try and fix issu...

Updated 1 year ago by David Kuehne

Password Reset Page Loop

Password Management Password Reset System

Overview These instructions are to troubleshoot issues with the password reset page that shows t...

Updated 1 year ago by Jeremy Lindley

Student Checkout Hotspot Password

Equipment Checkout

Overview Student checkout hotspots networks are password protected. This article covers accessin...

Updated 1 year ago by Jeremy Lindley

MyMCC- Terms and Conditions

Student Information Systems MyMCC/Colleague Self-Service

Overview This article covers accepting the MyMCC Terms and Conditions. Getting Started Please ...

Updated 1 year ago by Jeremy Lindley