Recently Updated Articles
CrowdStrike Incident
August 7, 2024 On Friday, July 19, 2024, the world experienced the largest global IT outage in h...
Block SPAM
Overview This article covers how to add/block a SPAM email in Barracuda. Getting Started Logi...
Remove a sender policy from your Barracuda
Overview This article covers how to remove a sender policy from your Barracuda and allow an emai...
Library Database PDF and Ebsco Issues
Overview Some students may experience issues when opening PDFs within library databases on Chrom...
Zoom Access
Overview These instructions are on how to log into and access Zoom. Getting Started This is h...
LockDown Browser not loading
Overview This article covers the Lockdown browser not loading. Getting Started Reinstall Lock...
Lockdown Browser will not install on Windows S-Mode
Overview These instructions are for removing S-Mode from your Windows 10/Windows 11 computer to ...
Lockdown Browser lost internet connection
Overview These instructions are for what to do when the Lockdown Browser lost an internet connec...
Yuja on a Mobile Device
Overview This article covers accessing Yuja on a mobile device. Getting Started Using a Web B...
Forgot MCC ID and Username
Overview These instructions are to recover your ID number and username. Getting Started Usern...
Ellucian GO Student Mobile app
Overview Ellucian GO Student Mobile app is no longer supported as of 6/30/2024, and we are no lo...
How do I use the Wireless Presentation
Overview This video guide explains how to use the Wireless Presentation feature in classrooms, a...
MyMCC Troubleshooting
Overview This article covers basic troubleshooting accessing MyMCC and resolving errors. Getti...
View PDFs in Chrome Web Browser
Overview Google Chrome settings can allow PDF downloads or open in the browser. Getting Starte...
Personal Computer Repair
Overview McLennan Community College is only able to assist with issues connecting to or utilizin...
How to check for computer updates
Overview This article covers checking your Windows 11 or MacOS device for updates. Getting Sta...
Brightspace on a Shared Computer
Overview Brightspace uses Single Sign-On (SSO) and may keep you logged in due to cookies or cach...
Cannot log out of Brightspace
Overview Brightspace uses Single Sign-On (SSO) and may keep you logged in due to cookies or cach...
Brightspace Account Creation
Overview The article goes over Brightspace account creation timelines and how to determine when ...
Brightspace Down?
Overview This page includes several places to check if Brightspace is currently down. Getting ...