Recently Updated Articles
Tech Loan Program for Students
Overview Students may be eligible to borrow technology equipment through the Learning Commons Te...
What Department Do I Need to Talk to for Students
Overview This article provides a comprehensive list of departments that students may need to con...
Brightspace Account Creation, Access, and How to Log in
Overview The article goes over Brightspace account creation timelines and how to determine when ...
Brightspace Login
Overview These instructions are how to log into the Brightspace learning management system for c...
Highlander Prep Student Onboarding Course Availability
Overview This article covers when you can log into Brightspace to take the Highlander Prep cours...
ScreenConnect Remote Support
Overview ConnectWise ScreenConnect is a remote support and access tool that allows technicians t...
Classes Missing on Brightspace
Overview This article covers the Brightspace course upload schedule and why courses may be missi...
Is LockDown Browser Down?
Overview If you are experiencing issues with Respondus LockDown Browser, it may be due to a serv...
Respondus LockDown Browser Support
Overview Respondus is a third party company that develops the Respondus LockDown Browser used fo...
LockDown Browser Lost Internet Connection
Overview These instructions are for what to do when the LockDown Browser lost internet connectio...
2026: Stay Connected Safely: Account Access, MFA Changes, & Travel Reminders
June 3, 2026 TLDR If you suddenly lose access to your McLennan Community College (MCC) acco...
GeoIP Blocking - For Travel
Overview MCC’s network, email, and other internet-facing services are targeted by cyberattacks e...
Continuing Education Portal Password Reset
Overview These instructions are to reset your password for the Continuing Education portal. Get...
Preventing Account Lockouts After Password Reset
Overview To prevent a lockout issue from happening, please review the list of common sources of ...
Forgot MCC ID and Username
Overview These instructions are to recover your ID number and username. Getting Started Go ...
Account Locked
Overview These instructions are to unlock your McLennan Community College login account. Gettin...
Accessing Brightspace on a Shared Computer
Overview If you need to share or borrow a computer, use a private browsing tab to log into Brigh...
Wi-Fi Network: MCC-Students
Overview These instructions are to connect to the Student Wi-Fi network. MCC-Students Wi-FI netw...
What username do I use?
Overview MCC students use different login formats depending on the service you are trying to acc...
Problem Finding your Session Error
Overview The message “Sorry, it looks like there is a problem finding your session” usually appe...