Recently Updated Articles
Email Blocked (or Quarantined): Common Reasons
Overview Sometimes emails get blocked or go to your spam folder even if they are not junk. The B...
Remove Sender from Barracuda Sender Policy
Overview Sometimes, emails get blocked by Barracuda because the sender's address or domain is fl...
Unofficial Transcript
Overview This article covers accessing your unofficial transcript from MyMCC for current and for...
Barracuda Access
Overview These instructions are for accessing the spam filter, Barracuda. Getting Started Go...
Block Email
Overview This article covers how to add/block a SPAM email in Barracuda. Getting Started Logi...
MyMCC Legacy Password Reset Only
Overview These instructions are to reset the password for MyMCC if you are a former student, fac...
Continuing Education Portal Password Reset
Overview These instructions are to reset your password for the Continuing Education portal if yo...
Applications & Tools Microsoft Office 365
Overview Microsoft Office 365 gives users many helpful tools to stay connected, get work done, a...
Duo Bypass code
Overview The Bypass code is requested when accessing a service and there is not an authenticatio...
Tabs in Microsoft Teams
Overview Tabs in Microsoft Teams help organize your work by adding quick access to important too...
Preventing Account Lockouts After Password Reset
Overview To prevent a lockout issue from happening, please review the list of common sources of ...
Brightspace Support 24/7
Overview These instructions are how to access Brightspace technical support which is available 2...
Mobile Outlook App Advanced Settings
Overview This article provides step-by-step instructions for customizing your email and calendar...
Smart Classroom Instructions
Overview This guide shows how to use the technology in a smart classroom at McLennan Community C...
How to log into Softdocs Etrieve
Overview This article covers logging into Softdocs-Etrieve a Document Management System. Getti...
Email Microsoft Teams Channel
Overview You can send an email directly into a Microsoft Teams channel. This helps your team kee...
Welcome to the Tech Support Self-Service Station
/* Scope everything to .self-service-page */ .self-service-page { font-family: Arial, sans-ser...
Employee email migration to Microsoft Exchange Online (Exchange 365)
McLennan Community College is moving employee email and calendars from on-campus Exchange 2019 se...
Setup Duo on Your MCC Account
Overview This article covers getting setup with Duo to provide multi-factor authentication (MFA)...
Edit Captions in Microsoft Teams
Overview Microsoft Teams can show live captions during meetings to help everyone follow along. I...