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Duo Common Issues

Multi-Factor Authentication (MFA)

Overview Troubleshoot and find answers to common Duo issues. Getting Started I need to react...

Updated 4 months ago by Jeremy Lindley

How to Submit a Prerequisite Waiver Request Form - New Non-degree Seeking Student

Student Information Systems Offline Forms for Non-Registered Students

Overview If you are a new student who has not registered at MCC but would like to take a course ...

Updated 5 months ago by Jaclyn Owen

What username do I use?

Account Management MCC ID and Username

Overview MCC students use different login formats depending on the service you are trying to acc...

Updated 5 months ago by Jaclyn Owen

Account Locked

Password Management Password Reset System

Overview These instructions are to unlock your account. This includes unlocking your account. G...

Updated 5 months ago by Jeremy Lindley

Open a Recovered .MBOX File

Campus Email Services Student (Google)

Overview When requesting data from a recovered mailbox, you will receive the emails in the form ...

Updated 5 months ago by Daylon Rankin

Accessing YuJa and Video Tutorials

Video Yuja Video

Overview This article provides information about YuJa, accessing YuJa, and links to tutorial vid...

Updated 5 months ago by Jeremy Lindley

Student Name Change Request

Account Management MyMCC/Colleague Self-Service (manage MC...

Overview These instructions are for requesting a change to your legal and/or preferred name. Ge...

Updated 5 months ago by Jeremy Lindley

How to access the Student Name Change Request- Non-Registered Students

Student Information Systems Offline Forms for Non-Registered Students

Overview If you’re a former student who hasn’t taken a class at MCC in over one (1) year and nee...

Updated 5 months ago by Jeremy Lindley

Room LTC 212

Teaching & Learning Tools Conference Room Technology

Updated 6 months ago by Edgar Barragan

Rooms ADM 405, LTC 222 and MAC 139

Teaching & Learning Tools Conference Room Technology

Updated 6 months ago by Edgar Barragan

Access Microsoft Teams

Microsoft Teams

Overview Microsoft Teams is a tool that helps students, faculty, and staff chat, meet, and share...

Updated 6 months ago by Laura J. Crapps

Create an Alert (SharePoint 365)

Microsoft SharePoint SharePoint 365

Overview If you want to know when someone changes a file in Microsoft Teams, you can set up aler...

Updated 6 months ago by Laura J. Crapps

Office 365 Collaborate & Share Documents

Microsoft Office 365

Overview Use Microsoft 365 to collaborate and share documents.  If you do not already have a 365...

Updated 6 months ago by Laura J. Crapps

Office 365 Add-ins grayed out

Microsoft Office 365

Overview This section includes information about the issue with Office 365 Add-ins grayed out.  ...

Updated 6 months ago by Jeremy Lindley

Change Password

Password Management Password Reset System

Overview These instructions are for when you want to change your password. You must know your cu...

Updated 6 months ago by Jeremy Lindley

Duo Mobile App

Multi-Factor Authentication (MFA)

Overview Duo Mobile is an app that runs on iOS and Android phones and tablets. It's fast and eas...

Updated 6 months ago by Laura J. Crapps

Clear Cookies and Cache

Computer Repair

Overview These instructions are for clearing your Cookies and Cache from your web browser.  Clea...

Updated 6 months ago by Jeremy Lindley

Exporting Your Data from Google Drive and Microsoft OneDrive

Campus Email Services

Overview Student accounts are automatically disabled 365 days after a student last attends class...

Updated 6 months ago by Noah M. Daly

High School Pathways Access and Information

Student Information Systems High School Pathway (HSP) Portal/Dual C...

Overview This article covers the High School Pathways portal and Dual Credit Information. Getti...

Updated 6 months ago by Jaclyn Owen

High School Pathways Forgot Password

Password Management

Overview This article covers how to reset your password for High School Pathways. Getting Start...

Updated 6 months ago by Jeremy Lindley