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Student Email Password Reset

Campus Email Services Student (Google)

Overview This article covers changing your student email password.  Getting Started The passwo...

Updated 7 months ago by Jeremy Lindley

Sender Policy Framework (SPF)

Campus Email Services

Overview There are times when emails may be blocked due to an issue with the email's domain. In ...

Updated 7 months ago by Jaclyn Owen

Stop Student Everybody Emails

Campus Email Services Student (Google)

Overview MCC student email accounts are used to communicate important information to students, b...

Updated 7 months ago by Laura J. Crapps

My username has recently changed

Account Management MCC ID and Username

Overview Your Active Directory username has been updated. To continue accessing your computer, e...

Updated 7 months ago by Jeremy Lindley

What Department Do I Need to Talk to for Students

Overview This article provides a comprehensive list of departments that students may need to con...

Updated 7 months ago by Jeremy Lindley

How to sign into student campus workstations

Account Management

Overview To log into your student workstation in labs or the library, you will use a special for...

Updated 7 months ago by Jeremy Lindley

Does my High School Pathways portal password work for other MCC services?

Student Information Systems High School Pathway (HSP) Portal/Dual C...

Overview This article outlines the services accessible using your High School Pathways portal pa...

Updated 7 months ago by Jaclyn Owen

High School Pathways Update Non-MCC Email Address

Student Information Systems High School Pathway (HSP) Portal/Dual C...

Overview This article covers updating your personal email address needed to reset your password....

Updated 7 months ago by Jaclyn Owen

Account Already Exists Error When Signing Up for High School Pathways Portal

Student Information Systems High School Pathway (HSP) Portal/Dual C...

Overview If you're signing up for the Dual Credit Portal but receive an error stating that your ...

Updated 7 months ago by Jaclyn Owen

Official Transcript is Blank

Student Information Systems Transcripts

Overview This article covers steps on what to do if your Official Transcript is blank.  Getting...

Updated 7 months ago by Jeremy Lindley

Official Transcript

Student Information Systems Transcripts

Overview This article covers requesting your official transcript.  Getting Started Go to Tra...

Updated 7 months ago by Jeremy Lindley

Unofficial Transcript

Student Information Systems Transcripts

Overview This article covers accessing your unofficial transcript from MyMCC for current and for...

Updated 7 months ago by Jeremy Lindley

Is Lockdown Browser down?

Teaching & Learning Tools Respondus

Overview If you're experiencing issues with Respondus LockDown Browser, it may be due to a servi...

Updated 8 months ago by Jeremy Lindley

Computer System Recommendations

Teaching & Learning Tools Computer Requirements (OS & Software MD...

Overview These recommendations are for what computer works best with McLennan Community College ...

Updated 8 months ago by David Kuehne

Block SPAM

Barracuda Email Protection

Overview This article covers how to add/block a SPAM email in Barracuda.  Getting Started Logi...

Updated 8 months ago by Laura J. Crapps

Remove a sender policy from your Barracuda

Barracuda Email Protection

Overview This article covers how to remove a sender policy from your Barracuda and allow an emai...

Updated 8 months ago by Jeremy Lindley

Library Database PDF and Ebsco Issues

Teaching & Learning Tools

Overview Some students may experience issues when opening PDFs within library databases on Chrom...

Updated 8 months ago by Jeremy Lindley

Zoom Access

Video Zoom

Overview These instructions are on how to log into and access Zoom.  Getting Started This is h...

Updated 8 months ago by Jeremy Lindley

LockDown Browser not loading

Teaching & Learning Tools Respondus

Overview This article covers the Lockdown browser not loading.  Getting Started Reinstall Lock...

Updated 8 months ago by Jeremy Lindley

Lockdown Browser will not install on Windows S-Mode

Teaching & Learning Tools Respondus

Overview These instructions are for removing S-Mode from your Windows 10/Windows 11 computer to ...

Updated 8 months ago by Jeremy Lindley