Recently Updated Articles
Respondus Lockdown Browser Support
Overview Respondus is a third party company that develops the Respondus LockDown Browser used fo...
Advising Password Reset Station
💡 Are you ready to see an Advisor!? Check that you can log into MyMCC and your student email. ...
Wi-Fi Network: MCC-Guest
Overview These instructions are for University Students, former students, faculty, staff, guests...
How to Use the Lockdown Browser
Overview Respondus LockDown Browser is a specialized web browser designed to create a secure and...
McGraw-Hill & Connect Support
Overview McGraw-Hill & McGraw-Hill Connect is a third-party company that hosts course content th...
Brytewave Textbook Support
Overview Brytewave RedShelf is a digital textbook platform. Getting Started BryteWave is a thi...
MFA FAQs
Overview This article answers frequently asked questions (FAQs) about MCC's implementation of Mu...
Cybersecurity Text Message Alerts
Overview All MCC students are automatically enrolled to receive text alerts (unless opted out) t...
Why Am I Not Getting Duo Phone Calls?
Overview Some mobile devices block unknown or unidentified numbers by default, which can prevent...
Hardware Token: How to Use for MFA
Overview This article covers how to use a Duo Hardware Token for multi-factor authentication (MF...
ScreenConnect Remote Support
Overview ConnectWise ScreenConnect is a remote support and access tool that allows technicians t...
Hardware Token Distribution Guidelines
About A hardware token is a small device that generates a one-time passcode used with MFA to log...
Duo Common Issues
Overview Troubleshoot and find answers to common Duo issues. Getting Started I need to react...
How to Submit a Prerequisite Waiver Request Form - New Non-degree Seeking Student
Overview If you are a new student who has not registered at MCC but would like to take a course ...
What username do I use?
Overview MCC students use different login formats depending on the service you are trying to acc...
Account Locked
Overview These instructions are to unlock your account. This includes unlocking your account. G...
Open a Recovered .MBOX File
Overview When requesting data from a recovered mailbox, you will receive the emails in the form ...
Accessing YuJa and Video Tutorials
Overview This article provides information about YuJa, accessing YuJa, and links to tutorial vid...
Student Name Change Request
Overview These instructions are for requesting a change to your legal and/or preferred name. Ge...
How to access the Student Name Change Request- Non-Registered Students
Overview If you’re a former student who hasn’t taken a class at MCC in over one (1) year and nee...