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MyMCC Password Reset Only

Password Management

Overview These instructions to reset the password for MyMCC are for former students, faculty, an...

Updated 1 month ago by Jeremy Lindley

Accessing Microsoft Office 365 on a Chromebook

Microsoft Office 365

Overview This article outlines how to access the Microsoft Office 365 apps, such as Word, Excel,...

Updated 1 month ago by Jaclyn Owen

Pearson Website or Links Not Opening or Loading

Teaching & Learning Tools Digital Textbooks, Pearson, and McGraw-...

Overview This article covers technical support when the Pearson websites or links will not load ...

Updated 1 month ago by Jaclyn Owen

Computer System Recommendations

Teaching & Learning Tools Computer Requirements (OS & Software MD...

Overview These recommendations are for what computer works best with McLennan Community College ...

Updated 1 month ago by Jaclyn Owen

Uploading an Office 365 Document from a Web Browser to Brightspace

Teaching & Learning Tools Brightspace Learning Management System ...

Overview These are instructions for saving a Office 365 document to your computer and uploading ...

Updated 1 month ago by Jaclyn Owen

Zoom Support Resources

Video Zoom

Overview This page includes links and resources for troubleshooting issues with Zoom. Getting S...

Updated 1 month ago by Jaclyn Owen

Zoom SSO Sign-In Instructions

Video Zoom

Overview These instructions provide the steps to login to your McLennan Community College Zoom a...

Updated 1 month ago by Jaclyn Owen

2026: Building Futures, Honoring Legacies

Awareness IT Cybersecurity News

September 2, 2026 TLDR Celebrate MCC’s First Generation Scholars and the Summer Bridge experi...

Updated 1 month ago by Laura J. Crapps

Welcome to the Tech Support Self-Service Station

💡 Need assistance? Speak with Help Desk Submit a request to speak with a Help Desk repr...

Updated 1 month ago by Jeremy Lindley

Campus Power Failure and Technology Response

[DRAFT]Working in ISS: Standards, Proce... Emergencies and Disaster Recovery

The College maintains a specific administrative procedure for campus electrical failure. Procedu...

Updated 1 month ago by Mario Leal

Severe Weather and College Operating States

[DRAFT]Working in ISS: Standards, Proce... Emergencies and Disaster Recovery

Weather or other emergency conditions may affect how McLennan Community College operates. Colleg...

Updated 1 month ago by Mario Leal

Reporting an Emergency

[DRAFT]Working in ISS: Standards, Proce... Emergencies and Disaster Recovery

When an employee becomes aware of an emergency or serious situation on campus, the first responsi...

Updated 1 month ago by Mario Leal

Emergency Notifications and MCC MyAlert

[DRAFT]Working in ISS: Standards, Proce... Emergencies and Disaster Recovery

McLennan Community College uses multiple communication methods to notify the College community of...

Updated 1 month ago by Mario Leal

Emergency Preparedness and Employee Responsibilities

[DRAFT]Working in ISS: Standards, Proce... Emergencies and Disaster Recovery

Emergency preparedness is the responsibility of every McLennan Community College employee. The C...

Updated 1 month ago by Mario Leal

Required Employees and ISS Emergency Responsibilities

[DRAFT]Working in ISS: Standards, Proce... Emergencies and Disaster Recovery

Certain College functions must continue during conditions when other operations are limited. Col...

Updated 1 month ago by Mario Leal

Evacuation, Shelter-in-Place, and Lockdown

[DRAFT]Working in ISS: Standards, Proce... Emergencies and Disaster Recovery

Emergency conditions may require employees to evacuate, shelter in place, or remain in a secured ...

Updated 1 month ago by Mario Leal

ISS Communications Standard

[DRAFT]Working in ISS: Standards, Proce... Communication and Collaboration

Purpose:   These standards define how we communicate with our campus, our users, and each other ...

Updated 1 month ago by Mario Leal

Scheduling Rooms and Campus Spaces

[DRAFT]Working in ISS: Standards, Proce... Communication and Collaboration

All classes, meetings, and events held on campus must be scheduled through the appropriate Colleg...

Updated 1 month ago by Mario Leal

Department Distribution Lists and Group Communication

[DRAFT]Working in ISS: Standards, Proce... Communication and Collaboration

ISS maintains distribution lists and shared communication addresses for communicating with groups...

Updated 1 month ago by Mario Leal

Meetings and Meeting Invitations

[DRAFT]Working in ISS: Standards, Proce... Communication and Collaboration

Meetings should have a clear purpose and include the people necessary to accomplish that purpose....

Updated 1 month ago by Mario Leal