Recently Updated Articles
Library Database PDF and Ebsco Issues
Overview Some students may experience issues when opening PDFs within library databases on Chrom...
Zoom Access
Overview These instructions are on how to log into and access Zoom. Getting Started This is h...
LockDown Browser not loading
Overview This article covers the Lockdown browser not loading. Getting Started Reinstall Lock...
Lockdown Browser will not install on Windows S-Mode
Overview These instructions are for removing S-Mode from your Windows 10/Windows 11 computer to ...
Lockdown Browser lost internet connection
Overview These instructions are for what to do when the Lockdown Browser lost an internet connec...
Forbidden Message
Overview These instructions are for when some networks cause the forbidden error message to show...
MyMCC and Continuing Education Password Reset Only
Overview These instructions are to reset your password for the Continuing Education portal. Form...
Yuja on a Mobile Device
Overview This article covers accessing Yuja on a mobile device. Getting Started Using a Web B...
Accessing YuJa and Video Tutorials
Overview This article provides information about YuJa, accessing YuJa, and links to tutorial vid...
Student Name Change Request
Overview These instructions are for requesting your name to be changed. Getting Started To ch...
Personal Information Update
Overview This article provides guidance on maintaining up-to-date personal information. Ensuring...
Forgot MCC ID and Username
Overview These instructions are to recover your ID number and username. Getting Started Usern...
Office 365 Collaborate & Share Documents
Overview Use Microsoft 365 to collaborate and share documents. If you do not already have a 365...
Office 365 Add-ins grayed out
Overview This section includes information about the issue with Office 365 Add-ins grayed out. ...
How to use the Lockdown Browser
Overview Respondus LockDown Browser is a specialized web browser designed to create a secure and...
Ellucian GO Student Mobile app
Overview Ellucian GO Student Mobile app is no longer supported as of 6/30/2024, and we are no lo...
How do I use the Wireless Presentation
Overview This video guide explains how to use the Wireless Presentation feature in classrooms, a...
MyMCC Troubleshooting
Overview This article covers basic troubleshooting accessing MyMCC and resolving errors. Getti...
Preventing Account Lockouts After Password Reset
Overview To prevent a lockout issue from happening, please review the list of common sources of ...
View PDFs in Chrome Web Browser
Overview Google Chrome settings can allow PDF downloads or open in the browser. Getting Starte...