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Recently Updated Articles

2023: Cybersecurity Awareness Month: Check In

Awareness IT Cybersecurity News

October 17, 2023 Cybersecurity is a rapidly growing industry. It has become an essential part of...

Updated 3 weeks ago by Laura J. Crapps

2023: Cybersecurity Awareness

Awareness IT Cybersecurity News

September 6, 2023 We live in a digital age, where we interact with technology and the internet o...

Updated 3 weeks ago by Laura J. Crapps

2023: Adware: What is it & How to Prevent it

Awareness IT Cybersecurity News

June 13, 2023 Spyware is harmful software. When installed on your device, it may send pop-up ads...

Updated 3 weeks ago by Laura J. Crapps

Wi-Fi Network: McLennan

Wireless Connections Faculty, Staff & Student WiFi

Overview These instructions are to connect to the McLennan Wi-Fi network. This is intended to be...

Updated 3 weeks ago by Jeremy Lindley

How to Access Microsoft Office 365

Microsoft Office 365

Overview McLennan Community College provides access to Microsoft Office 365 based on your curren...

Updated 3 weeks ago by Jaclyn Owen

Pearson Not Opening or Loading from Brightspace

Teaching & Learning Tools Digital Textbooks, Pearson, and McGraw-...

Overview This article covers steps to allow pop-ups and redirects that may be blocking Pearson w...

Updated 3 weeks ago by Jaclyn Owen

VLAN to Subnet Mappings

Routing & Switching Routing & Switching Documents

This is a copy of the spreadsheet Infrastructure uses to keep track of VLANs and subnets. It's un...

Updated 3 weeks ago by Joseph Park

Personal Information Update

Account Management MyMCC/Colleague Self-Service (manage MC...

Overview This article provides guidance on maintaining up-to-date personal information. Ensuring...

Updated 1 month ago by Jaclyn Owen

Configure TACACS on a New Catalyst Switch

Routing & Switching Routing & Switching Processes

Part 1: Switch Configuration ·         Remote into the switch you want to put TACACS on and ente...

Updated 1 month ago by Joseph Park

ScreenConnect Remote Support

Computer Repair

Overview ConnectWise ScreenConnect is a remote support and access tool that allows technicians t...

Updated 1 month ago by Jeremy Lindley

Stop Student Everybody Emails

Campus Email Services Student (Google)

Overview MCC student email accounts are used to communicate important information to students, b...

Updated 1 month ago by Jeremy Lindley

Former Student Account Deletion: What to Know and How to Save Your Data

Account Management

Overview If you haven’t taken a class at MCC in over 365 days or one (1) year, including student...

Updated 1 month ago by Jeremy Lindley

Add Additional or Backup Methods to Your Account

Multi-Factor Authentication (MFA)

Overview This article explains how to add backup sign-in options to your account to help prevent...

Updated 1 month ago by Jeremy Lindley

Deliver Email from Barracuda Message Log

Barracuda Email Protection

Overview Sometimes, emails get blocked by our spam filter even if they are safe. You can check f...

Updated 1 month ago by Jaclyn Owen

Setup a Platform Authenticator with Duo

Multi-Factor Authentication (MFA)

Platform authenticators are authentication methods built into the device you use to access servic...

Updated 1 month ago by H Nielsen

Lockdown Browser on iPad

Teaching & Learning Tools Respondus

Overview This article covers accessing the Lockdown browser on iPads.  Getting Started The Bri...

Updated 1 month ago by Jeremy Lindley

Red Banner on Email

Campus Email Services

Overview When email comes from outside MCC, the system adds a red warning banner at the top of t...

Updated 1 month ago by Jeremy Lindley

Keep Getting Unexpected Duo Calls or App Requests

Multi-Factor Authentication (MFA)

Overview If you get unexpected Duo authentication calls or the Duo app keeps asking for unexpect...

Updated 1 month ago by Jaclyn Owen

High School Pathways Update Non-MCC Email Address

Student Information Systems High School Pathway (HSP) Portal/Dual C...

Overview This article covers updating your personal email address needed to reset your password....

Updated 1 month ago by Jeremy Lindley

Learning Commons Technology Loan Equipment (Formerly IREPO)

Equipment Checkout

Overview Starting Spring 2026, the IREPO student technology program will have a new name: Learni...

Updated 1 month ago by Jaclyn Owen