Recently Updated Articles
Change Password
Overview These instructions are for when you want to change your password. You must know your cu...
Does my High School Pathways portal password work for other MCC services?
Overview This article outlines the services accessible using your High School Pathways portal pa...
High School Pathways Forgot Password
Overview This article covers how to reset your password for High School Pathways. Getting Start...
Password Reset Page Loop
Overview These instructions are to troubleshoot issues with the password reset page that shows t...
Hardware Token: How to Use for MFA
Overview This article covers how to use a Duo Hardware Token for multi-factor authentication (MF...
MFA FAQs
Overview This article answers frequently asked questions (FAQs) about MCC's implementation of Mu...
Duo Common Issues
Overview Troubleshoot and find answers to common Duo issues. Getting Started I need to react...
Duo Push Notifications Troubleshooting
Overview This article helps students, faculty, and staff troubleshoot Duo Push notification issu...
How to Submit a Prerequisite Waiver Request Form - New Non-degree Seeking Student
Overview If you are a new student who has not registered at MCC but would like to take a course ...
Open a Recovered .MBOX File
Overview When requesting data from a recovered mailbox, you will receive the emails in the form ...
Create an Alert (SharePoint 365)
Overview If you want to know when someone changes a file in Microsoft Teams, you can set up aler...
Office 365 Add-ins grayed out
Overview This section includes information about the issue with Office 365 Add-ins grayed out. ...
Duo Mobile App
Overview Duo Mobile is an app that runs on iOS and Android phones and tablets. It's fast and eas...
High School Pathways Access and Information
Overview This article covers the High School Pathways portal and Dual Credit Information. Getti...
Forbidden Message
Overview These instructions are for when some networks cause the forbidden error message to show...
Student VPN
Overview Some MCC services like MyMCC require a VPN with a U.S IP Address when you access the we...
MyMCC Blocked by Antivirus Software
Overview This article covers allowing your web browser to access MyMCC when being blocked by you...
Sender Policy Framework (SPF)
Overview There are times when emails may be blocked due to an issue with the email's domain. In ...
My username has recently changed
Overview Your Active Directory username has been updated. To continue accessing your computer, e...
How to sign into student campus workstations
Overview To log into your student workstation in labs or the library, you will use a special for...