Recently Updated Articles
Important ISS and College Resources
ISS employees use several resources regularly. This manual will reference many of them in greater...
Department Contacts and Distribution Lists
ISS uses several shared contact methods to make it easier to communicate with the appropriate aud...
ISS Teams and Areas of Responsibility
ISS is organized into four primary teams. Each team has defined areas of responsibility, but tech...
ISS Leadership Team
The ISS Leadership Team, commonly called ISS Leads, provides leadership and coordination for the ...
Organizational Structure
Information Systems & Services is part of the Finance and Administration portfolio of McLennan Co...
ISS Mission and Role at the College
Our Goal The goal of ISS is to provide reliable, secure, and easy-to-use technology that support...
Welcome to ISS
Overview ISS offers more than 70 service offerings that are used throughout the College. ISS is ...
Student Name Change Request - Current Students
Overview If you are a current student who has taken a class at MCC or applied within the last on...
How to Forward Your Email
Overview This guide explains how to forward your Office 365 email to another email address. Get...
How to Use the LockDown Browser
Overview Respondus LockDown Browser is a specialized web browser designed to create a secure and...
Not Able to Submit an Assignment to Brightspace
Overview These instructions are for troubleshooting issues with submitting an assignment through...
Submit and Confirm a Submission of an Assignment
Overview This video guide is on how to submit and confirm submission of an assignment. Getting...
How to Access Email
Overview This article explains how to log into your MCC Microsoft Outlook 365 email. Employees a...
Pearson Website or Links not Opening or Loading
Overview This article covers technical support when the Pearson websites or links will not load ...
LockDown Browser on iPad
Overview This article covers accessing the LockDown browser on iPads. MCC Tech Support is not ...
Login Page Loops, Refreshes, or Clears Your Username or Password
Overview When signing in to Brightspace or other services, the login page may refresh, stay on t...
Cengage Support
Overview This article covers clearing your browser's cookies and cached data to try and fix issu...
Wi-Fi Network: MCC-Guest
Overview These instructions are for former students, faculty, staff, guests, non-students, and v...
How to Access Microsoft Office 365
Overview McLennan Community College provides access to Microsoft Office 365 based on your studen...
Getting Started with Your MCC Student Accounts
Welcome to MCC! Use this guide to get access to your MCC accounts, whether you are a new, return...