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Setup a Platform Authenticator with Duo

Multi-Factor Authentication (MFA)

Platform authenticators are authentication methods built into the device you use to access servic...

Updated 4 hours ago by H Nielsen

Lockdown Browser on iPad

Teaching & Learning Tools Respondus

Overview This article covers accessing the Lockdown browser on iPads.  Getting Started The Bri...

Updated 8 hours ago by Jeremy Lindley

Red Banner on Email

Campus Email Services

Overview When email comes from outside MCC, the system adds a red warning banner at the top of t...

Updated 3 days ago by Jeremy Lindley

How to Access Email

Campus Email Services

Overview This article provides instructions on how to log into your Microsoft Office 365 email f...

Updated 4 days ago by Jeremy Lindley

Keep Getting Unexpected Duo Calls or App Requests

Multi-Factor Authentication (MFA)

Overview If you get unexpected Duo authentication calls or the Duo app keeps asking for unexpect...

Updated 1 week ago by Jaclyn Owen

Add Additional or Backup Methods to Your Account

Multi-Factor Authentication (MFA)

Overview This article explains how to add backup sign-in options to your account to help prevent...

Updated 1 week ago by Jeremy Lindley

High School Pathways Update Non-MCC Email Address

Student Information Systems High School Pathway (HSP) Portal/Dual C...

Overview This article covers updating your personal email address needed to reset your password....

Updated 1 week ago by Jeremy Lindley

Learning Commons Technology Loan Equipment (Formerly IREPO)

Equipment Checkout

Overview Starting Spring 2026, the IREPO student technology program will have a new name: Learni...

Updated 1 week ago by Jaclyn Owen

Email has Moved

Campus Email Services

Overview This article shows you how to remove your old Google (Gmail) email and add your new Off...

Updated 2 weeks ago by Jaclyn Owen

Is a Service Down?

Teaching & Learning Tools

Overview This article provides official status check guidance for key McLennan Community College...

Updated 2 weeks ago by Jeremy Lindley

How to Submit the Financial Aid Appeal Form for Former Students

Student Information Systems Offline Forms for Non-Registered Students

Overview Former students who have not taken a class at McLennan Community College for over 365 d...

Updated 2 weeks ago by Jeremy Lindley

Office 365 Down?

Microsoft Office 365

Overview This article explains how to check if Microsoft 365 services (such as email, Teams, One...

Updated 2 weeks ago by Jeremy Lindley

Google Workspace Access for Employees and Students

Google Workspace

Overview McLennan Community College (MCC) automatically provisions Google Workspace accounts...

Updated 2 weeks ago by Noah M. Daly

Zoom Access

Video Zoom

Overview These instructions are on how to log into and access Zoom.  Getting Started This is h...

Updated 2 weeks ago by Jaclyn Owen

Computer System Recommendations

Teaching & Learning Tools Computer Requirements (OS & Software MD...

Overview These recommendations are for what computer works best with McLennan Community College ...

Updated 3 weeks ago by Jaclyn Owen

How to Access Microsoft Office 365

Microsoft Office 365

Overview McLennan Community College provides access to Microsoft Office 365 based on your curren...

Updated 3 weeks ago by Jaclyn Owen

Recognize a Phishing Attempt

Campus Email Services

Overview Phishing and spear phishing are common cyber threats that attempt to trick users into g...

Updated 3 weeks ago by Jeremy Lindley

Strength in Security: 2025 Cyber Wins

IT Cybersecurity Newsletters 2025 Newsletters

December 3, 2025 TLDR Key points: 2025 brought major cybersecurity improvement...

Updated 3 weeks ago by Laura J. Crapps

Classes Missing or Class Change Timeline on Brightspace

Teaching & Learning Tools Brightspace Learning Management System ...

Overview Brightspace classes are updated twice a day and only available on the class start date....

Updated 3 weeks ago by Jeremy Lindley

Duo Mobile Using Microsoft Authenticator

Multi-Factor Authentication (MFA)

Overview If you are signing in to Microsoft Teams or Microsoft Outlook (or other Microsoft appli...

Updated 4 weeks ago by H Nielsen