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Phishing Emails and Texts: How to Spot and Report Them

Awareness

Overview Phishing emails or texts are fraudulent messages designed to trick you into sharing sen...

Updated 10 hours ago by Jeremy Lindley

BankMobile Communications: Email Addresses and Phishing Safety

Campus Email Services

Overview This article provides a list of email domains commonly used by BankMobile for official ...

Updated 10 hours ago by Jeremy Lindley

LockDown Browser on iPad

Teaching & Learning Tools Respondus

Overview This article covers accessing the LockDown browser on iPads.  MCC Tech Support is not ...

Updated 11 hours ago by Jeremy Lindley

How to Use the LockDown Browser

Teaching & Learning Tools Respondus

Overview Respondus LockDown Browser is a specialized web browser designed to create a secure and...

Updated 11 hours ago by Jeremy Lindley

LockDown Browser Not Opening or Out of Date

Teaching & Learning Tools Respondus

Overview This article includes guidance for resolving issues related to the LockDown Browser not...

Updated 11 hours ago by Jeremy Lindley

Getting Started with Your MCC Student Accounts

Welcome to MCC! Use this guide to get access to your MCC accounts, whether you are a new, return...

Updated 13 hours ago by Jeremy Lindley

How to Access Microsoft Office 365

Microsoft Office 365

Overview McLennan Community College provides access to Microsoft Office 365 based on your studen...

Updated 13 hours ago by Jeremy Lindley

LockDown Browser Will Not Install on Windows S-Mode

Teaching & Learning Tools Respondus

Overview These instructions are for removing S-Mode from your Windows 10/Windows 11 computer to ...

Updated 1 day ago by Jeremy Lindley

Not Getting Duo Phone Calls?

Multi-Factor Authentication (MFA)

Overview If you are not receiving Duo phone calls for authentication, your phone may be blocking...

Updated 1 day ago by Jeremy Lindley

Welcome to the Tech Support Self-Service Station

💡 Need assistance? Speak with Help Desk Submit a request to speak with a Help Desk repr...

Updated 4 days ago by Jaclyn Owen

Barracuda Access

Barracuda Email Protection

Overview These instructions are for accessing the spam filter, Barracuda. Getting Started Go...

Updated 5 days ago by Laura J. Crapps

2026: Raising the Bar: Cybersecurity Progress at MCC

Awareness IT Cybersecurity News

August 5, 2026 TLDR McLennan Community College's (MCC's) Cybersecurity Team recently comple...

Updated 5 days ago by Laura J. Crapps

Notifications Microsoft Teams

Microsoft Teams

Overview Microsoft Teams can notify you when you receive new messages, chat mentions, channel up...

Updated 6 days ago by Laura J. Crapps

Former Student Account Deletion: What to Know and How to Save and Export Your Data

Account Management

Overview If you haven’t taken a class at MCC in over 365 days or one (1) year, including student...

Updated 6 days ago by Jeremy Lindley

Offered Services for Students

Overview This article covers the offered services for students. Getting Started Offered servic...

Updated 6 days ago by Jaclyn Owen

Accessing YuJa and Video Tutorials

Video Yuja Video

Overview This article provides information about YuJa, accessing YuJa, and links to tutorial vid...

Updated 6 days ago by Jeremy Lindley

How to Access Email

Campus Email Services

Overview This article explains how to log in to your MCC Microsoft Office email. Employees and s...

Updated 6 days ago by Jaclyn Owen

How to Forward Your Email

Microsoft Outlook

Overview This guide explains how to forward your Office 365 email to another email address. Get...

Updated 1 week ago by Jeremy Lindley

Google Reset Password System Not Changing Password

Campus Email Services Student (Google)

Overview This article covers changing your student Google account password.  Email is provided ...

Updated 1 week ago by Jeremy Lindley

Tech Loan Program for Students

Equipment Checkout

Overview Students may be eligible to borrow technology equipment through the Learning Commons Te...

Updated 1 week ago by Jeremy Lindley