Recently Updated Articles
Preventing Account Lockouts After Password Reset
Overview To prevent a lockout issue from happening, please review the list of common sources of ...
Access Student Email
Overview Employee and student email accounts are moving to Office 365 email between December 13t...
Brightspace Support 24/7
Overview These instructions are how to access Brightspace technical support which is available 2...
Forgot Password
Overview These instructions are to create or reset your password for McLennan Community College ...
Classes Missing on Brightspace
Overview Brightspace classes are updated twice a day and only available on the class start date....
How to Access Microsoft Office 365
Overview McLennan Community College provides access to Microsoft Office 365 based on your curren...
Add Additional or Backup Methods to Your Account
Overview This article covers adding additional and alternative authentication methods to your ac...
Duo Bypass code
Overview The Bypass code is requested when accessing a service and there is not an authenticatio...
Mobile Outlook App Advanced Settings
Overview This article provides step-by-step instructions for customizing your email and calendar...
Student email moving from Gmail to Microsoft Exchange Online (Exchange 365)
MCC is moving student email from Google Workspace (Gmail) to Microsoft Exchange Online (Exchange ...
Smart Classroom Instructions
Overview This guide shows how to use the technology in a smart classroom at McLennan Community C...
How to log into Softdocs Etrieve
Overview This article covers logging into Softdocs-Etrieve a Document Management System. Getti...
Email Microsoft Teams Channel
Overview You can send an email directly into a Microsoft Teams channel. This helps your team kee...
Welcome to the Tech Support Self-Service Station
/* Scope everything to .self-service-page */ .self-service-page { font-family: Arial, sans-ser...
MFA (Multi-Factor Authentication)
May 7, 2025 TLDR (Too Long; Didn't Read) Key points: MFA keeps hackers out and increases acc...
MFA 2.0: Maintenance Phase
November 5, 2025 TLDR The Duo MFA project is now in the maintenance phase. It is fully deploy...
Offered Services for Students
Overview This article covers the offered resources for students. Getting Started Resources a...
Employee email migration to Microsoft Exchange Online (Exchange 365)
McLennan Community College is moving employee email and calendars from on-campus Exchange 2019 se...
Setup Duo on Your MCC Account
Overview This article covers getting setup with Duo to provide multi-factor authentication (MFA)...
Edit Captions in Microsoft Teams
Overview Microsoft Teams can show live captions during meetings to help everyone follow along. I...