Recently Updated Articles
Brightspace Support 24/7
Overview These instructions are how to access Brightspace technical support which is available 2...
Clear Cookies and Cache
Overview These instructions are for clearing your Cookies and Cache from your web browser. Clea...
Cannot log out of Brightspace
Overview When using Single Sign-On (SSO), Brightspace will keep you logged in due to cookies or ...
Account continues to lock after password change
Overview An application or device with an old password active too long after the password change...
Forgot Password for Former Student or Employees
Overview These instructions are to reset your password for Self Service for former students, fac...
Forgot MCC ID and Username
Overview These instructions are to recover your ID number and username. Getting Started Go ...
Brightspace Login
Overview These instructions are how to log into Brightspace. Getting Started Go to https://...
Microsoft Office 365 Setup and Installation
Overview These instructions are to sign up for Office 365 and download the software to your comp...
Account Locked
Overview These instructions are to unlock your account. This includes unlocking your account and...
Forgot Password
Overview These instructions are to reset your password for McLennan Community College applicatio...
Zoom Not Connecting to Meeting
Overview This article covers the issue where Zoom will open but not join a meeting. Getting St...
Accessing YuJa and Video Tutorials
Overview This article provides information about YuJa, accessing YuJa, and links to tutorial vid...
Zoom Support Resources
Overview This page includes links and resources for troubleshooting issues with Zoom. Getting ...
Zoom Access
Overview These instructions are on how to log into and access Zoom. Getting Started This is h...
Wi-Fi Network: MCC-Students
Overview These instructions are to connect to the Student Wi-Fi network. MCC-Students Wi-FI netw...
Cengage Support
Overview This article covers clearing your browser's cookies and cached data to try and fix issu...
Downloading Office 365 document to upload to Brightspace
Overview These are instructions for saving a Office 365 document to your computer and uploading ...
Not able to submit an assigment to Brightspace
Overview These instructions are for troubleshooting issues with submitting an assignment through...
Change Password
Overview These instructions are for when you want to change your password. You must know your cu...
Password Reset Page Loop
Overview These instructions are to troubleshoot issues with the password reset page that shows t...