Recently Updated Articles
How to Access Email
Overview This article explains how to log in to your MCC Microsoft Office email. Employees and s...
Getting Started with Your MCC Student Accounts
Overview Welcome to MCC!We're excited to have you here. Getting started is an important first st...
How to Use the LockDown Browser
Overview Respondus LockDown Browser is a specialized web browser designed to create a secure and...
Is LockDown Browser Down?
Overview If you are experiencing issues with Respondus LockDown Browser, it may be due to a serv...
LockDown Browser Not Opening or Out of Date
Overview This article includes guidance for resolving issues related to the LockDown Browser not...
Respondus LockDown Browser Support
Overview Respondus is a third party company that develops the Respondus LockDown Browser used fo...
LockDown Browser on iPad
Overview This article covers accessing the LockDown browser on iPads. Getting Started Exams t...
LockDown Browser Lost Internet Connection
Overview These instructions are for what to do when the LockDown Browser lost internet connectio...
LockDown Browser on Chromebooks
Overview These are troubleshooting steps for installing the Respondus LockDown browser on Chromb...
LockDown Browser Will Not Install on Windows S-Mode
Overview These instructions are for removing S-Mode from your Windows 10/Windows 11 computer to ...
2026: Stay Connected Safely: Account Access, MFA Changes, & Travel Reminders
June 3, 2026 TLDR If you suddenly lose access to your McLennan Community College (MCC) acco...
GeoIP Blocking - For Travel
Overview MCC’s network, email, and other internet-facing services are targeted by cyberattacks e...
Brightspace Account Creation and Access
Overview The article goes over Brightspace account creation timelines and how to determine when ...
Manage Devices on Your Duo Account
Overview This article covers adding additional and alternative authentication methods to your ac...
Manage Your Password (Create, Reset, or Change)
Overview These instructions are to create or reset your password for McLennan Community College ...
How to Access Microsoft Office 365
Overview McLennan Community College provides access to Microsoft Office 365 based on your studen...
2026: Don't Tap Approve: Stop MFA Fatigue Before It Starts
July 1, 2026 TLDR Attention Faculty & Instructors: You should not write or display login/pa...
Welcome to the Tech Support Self-Service Station
💡 Need assistance?Select the option below that best matches what you need. Speak with Hel...
What Department Do I Need to Talk to for Students
Overview This article provides a comprehensive list of departments that students may need to con...
Student Equipment Checkout
Overview Students may be eligible to borrow technology equipment through the Learning Commons Te...