Recently Updated Articles
Setup Duo on Your MCC Account
Overview This article covers getting setup with Duo to provide multi-factor authentication (MFA)...
Personal or Public Device for MFA
Overview When using Duo Multi-Factor Authentication (MFA), it's important to choose the right de...
Add Additional or Backup Methods to your Account
Overview This article covers adding additional and alternative authentication methods to your ac...
Duo Push Notifications Troubleshooting
Overview This article helps students, faculty, and staff troubleshoot Duo Push notification issu...
How to log into Softdocs Etrieve
Overview This article covers logging into Softdocs-Etrieve a Document Management System. Getti...
Classes Missing on Brightspace
Overview Brightspace classes are updated twice a day and only available on the class start date....
Duo Bypass code
Overview The Bypass code is requested when accessing a service and there is not an authenticatio...
Respondus Lockdown Browser Support
Overview Respondus is a third party company that develops the Respondus LockDown Browser used fo...
Advising Password Reset Station
💡 Are you ready to see an Advisor!? Check that you can log into MyMCC and your student email. ...
Wi-Fi Network: MCC-Students
Overview These instructions are to connect to the Student Wi-Fi network. MCC-Students Wi-FI netw...
Wi-Fi Network: Mclennan
Overview These instructions are to connect to the Mclennan network for Faculty and Staff. Gett...
Wi-Fi Network: MCC-Guest
Overview These instructions are for University Students, former students, faculty, staff, guests...
Keep getting Unexpected Duo Calls or App Requests
Overview If you get unexpected Duo authentication calls or the Duo app keeps asking for unexpect...
Lockdown Browser on iPad
Overview This article covers accessing the Lockdown browser on iPads. Getting Started The Bri...
How to Use the Lockdown Browser
Overview Respondus LockDown Browser is a specialized web browser designed to create a secure and...
McGraw-Hill & Connect Support
Overview McGraw-Hill & McGraw-Hill Connect is a third-party company that hosts course content th...
Brytewave Textbook Support
Overview Brytewave RedShelf is a digital textbook platform. Getting Started BryteWave is a thi...
MFA FAQs
Overview This article answers frequently asked questions (FAQs) about MCC's implementation of Mu...
Brightspace Support 24/7
Overview These instructions are how to access Brightspace technical support which is available 2...
Preventing Account Lockouts After Password Reset
Overview To prevent a lockout issue from happening, please review the list of common sources of ...