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Recently Updated Articles

High School Pathways Access and Information

Student Information Systems High School Pathway (HSP) Portal/Dual C...

Overview This article covers the High School Pathways portal and Dual Credit Information. Getti...

Updated 3 months ago by Jaclyn Owen

High School Pathways Forgot Password

Password Management

Overview This article covers how to reset your password for High School Pathways. Getting Start...

Updated 3 months ago by Jeremy Lindley

MyMCC

Student Information Systems MyMCC/Colleague Self-Service

Overview These instructions are to access MyMCC to view your account information including class...

Updated 3 months ago by Jaclyn Owen

Personal Information Update

Account Management MyMCC/Colleague Self-Service (manage MC...

Overview This article provides guidance on maintaining up-to-date personal information. Ensuring...

Updated 3 months ago by Jaclyn Owen

Procedure Update: Retiring MCC-Students Wi-Fi

Wireless Infrastructure Wireless Infrastructure Processes

Retiring the MCC-Students Wi-Fi The way you connect to campus Wi-Fi is changing. Instead of usin...

Updated 3 months ago by Joseph Park

Forbidden Message

Virtual Private Network (VPN)

Overview These instructions are for when some networks cause the forbidden error message to show...

Updated 3 months ago by Jeremy Lindley

Student VPN

Virtual Private Network (VPN)

Overview Some MCC services like MyMCC require a VPN with a U.S IP Address when you access the we...

Updated 3 months ago by Jeremy Lindley

Introductions & Identity Management

IT Cybersecurity Newsletters 2025 Newsletters

April 2, 2025 TLDR (Too Long; Didn't Read) Cybersecurity (CS) Introductions are happening acr...

Updated 3 months ago by Laura J. Crapps

Smart Classroom Instructions

Teaching & Learning Tools Classroom Technology

Overview These are the guides for using the Smart Classroom Technology.  Getting Started The...

Updated 3 months ago by Jeremy Lindley

Brightspace Support 24/7

Teaching & Learning Tools Brightspace Learning Management System ...

Overview These instructions are how to access Brightspace technical support which is available 2...

Updated 3 months ago by Jeremy Lindley

MyMCC Blocked by Antivirus Software

Student Information Systems MyMCC/Colleague Self-Service

Overview This article covers allowing your web browser to access MyMCC when being blocked by you...

Updated 4 months ago by Jaclyn Owen

How to log into Softdocs Etrieve

Overview This article covers logging into Softdocs-Etrieve a Document Management System.  Getti...

Updated 4 months ago by Jeremy Lindley

Student Email Password Reset

Campus Email Services Student (Google)

Overview This article covers changing your student email password.  Getting Started The passwo...

Updated 4 months ago by Jeremy Lindley

Fraudulent Applications & Sensitive Information

IT Cybersecurity Newsletters 2025 Newsletters

February 5, 2025 Fraudulent Applications A perfect storm of circumstances has led to a signific...

Updated 4 months ago by Laura J. Crapps

Wi-Fi Network: MCC-Students

Wireless Connections MCC Student WiFi

Overview These instructions are to connect to the Student Wi-Fi network. MCC-Students Wi-FI netw...

Updated 4 months ago by Jaclyn Owen

Wi-Fi Network: MCC-Guest

Wireless Connections MCC Guest WiFi

Overview These instructions are for former students, faculty, staff, guests, non-students, and v...

Updated 4 months ago by Jaclyn Owen

Sender Policy Framework (SPF)

Campus Email Services

Overview There are times when emails may be blocked due to an issue with the email's domain. In ...

Updated 4 months ago by Jaclyn Owen

Stop Student Everybody Emails

Campus Email Services Student (Google)

Overview MCC student email accounts are used to communicate important information to students, b...

Updated 4 months ago by Laura J. Crapps

My username has recently changed

Account Management MCC ID and Username

Overview Your Active Directory username has been updated. To continue accessing your computer, e...

Updated 4 months ago by Jeremy Lindley

What Department Do I Need to Talk to for Students

Overview This article provides a comprehensive list of departments that students may need to con...

Updated 4 months ago by Jeremy Lindley