Recently Updated Articles
Deliver Email from Barracuda Message Log
Overview Sometimes, emails get blocked by our spam filter even if they are safe. You can check f...
SPAM & Maintenance Plan (TLDR)
March 6, 2025 TLDR (Too Long; Didn't Read) The newsletters will now include a new section: TLDR...
Block Email
Overview This article covers how to add/block a SPAM email in Barracuda. Getting Started Logi...
MyMCC Legacy Password Reset Only
Overview These instructions are to reset the password for MyMCC if you are a former student, fac...
Continuing Education Portal Password Reset
Overview These instructions are to reset your password for the Continuing Education portal if yo...
Applications & Tools Microsoft Office 365
Overview Microsoft Office 365 gives users many helpful tools to stay connected, get work done, a...
Duo Bypass code
Overview The Bypass code is requested when accessing a service and there is not an authenticatio...
Tabs in Microsoft Teams
Overview Tabs in Microsoft Teams help organize your work by adding quick access to important too...
Preventing Account Lockouts After Password Reset
Overview To prevent a lockout issue from happening, please review the list of common sources of ...
Brightspace Support 24/7
Overview These instructions are how to access Brightspace technical support which is available 2...
Mobile Outlook App Advanced Settings
Overview This article provides step-by-step instructions for customizing your email and calendar...
Smart Classroom Instructions
Overview This guide shows how to use the technology in a smart classroom at McLennan Community C...
How to log into Softdocs Etrieve
Overview This article covers logging into Softdocs-Etrieve a Document Management System. Getti...
Email Microsoft Teams Channel
Overview You can send an email directly into a Microsoft Teams channel. This helps your team kee...
Welcome to the Tech Support Self-Service Station
/* Scope everything to .self-service-page */ .self-service-page { font-family: Arial, sans-ser...
MFA (Multi-Factor Authentication)
May 7, 2025 TLDR (Too Long; Didn't Read) Key points: MFA keeps hackers out and increases acc...
MFA 2.0: Maintenance Phase
November 5, 2025 TLDR The Duo MFA project is now in the maintenance phase. It is fully deploy...
Employee email migration to Microsoft Exchange Online (Exchange 365)
McLennan Community College is moving employee email and calendars from on-campus Exchange 2019 se...
Setup Duo on Your MCC Account
Overview This article covers getting setup with Duo to provide multi-factor authentication (MFA)...
Edit Captions in Microsoft Teams
Overview Microsoft Teams can show live captions during meetings to help everyone follow along. I...