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Introductions & Identity Management

IT Cybersecurity Newsletters 2025 Newsletters

April 2, 2025 TLDR (Too Long; Didn't Read) Cybersecurity (CS) Introductions are happening acr...

Updated 1 month ago by Laura J. Crapps

Smart Classroom Instructions

Teaching & Learning Tools Classroom Technology

Overview These are the guides for using the Smart Classroom Technology.  Getting Started The...

Updated 1 month ago by Jeremy Lindley

Brightspace Support 24/7

Teaching & Learning Tools Brightspace Learning Management System ...

Overview These instructions are how to access Brightspace technical support which is available 2...

Updated 1 month ago by Jeremy Lindley

MyMCC Blocked by Antivirus Software

Student Information Systems MyMCC/Colleague Self-Service

Overview This article covers allowing your web browser to access MyMCC when being blocked by you...

Updated 2 months ago by Jaclyn Owen

How to log into Softdocs Etrieve

Overview This article covers logging into Softdocs-Etrieve a Document Management System.  Getti...

Updated 2 months ago by Jeremy Lindley

Student Email Password Reset

Campus Email Services Student (Google)

Overview This article covers changing your student email password.  Getting Started The passwo...

Updated 2 months ago by Jeremy Lindley

Fraudulent Applications & Sensitive Information

IT Cybersecurity Newsletters 2025 Newsletters

February 5, 2025 Fraudulent Applications A perfect storm of circumstances has led to a signific...

Updated 2 months ago by Laura J. Crapps

Wi-Fi Network: MCC-Students

Wireless Connections MCC Student WiFi

Overview These instructions are to connect to the Student Wi-Fi network. MCC-Students Wi-FI netw...

Updated 3 months ago by Jaclyn Owen

Wi-Fi Network: MCC-Guest

Wireless Connections MCC Guest WiFi

Overview These instructions are for former students, faculty, staff, guests, non-students, and v...

Updated 3 months ago by Jaclyn Owen

Sender Policy Framework (SPF)

Campus Email Services

Overview There are times when emails may be blocked due to an issue with the email's domain. In ...

Updated 3 months ago by Jaclyn Owen

Stop Student Everybody Emails

Campus Email Services Student (Google)

Overview MCC student email accounts are used to communicate important information to students, b...

Updated 3 months ago by Laura J. Crapps

My username has recently changed

Account Management MCC ID and Username

Overview Your Active Directory username has been updated. To continue accessing your computer, e...

Updated 3 months ago by Jeremy Lindley

What Department Do I Need to Talk to for Students

Overview This article provides a comprehensive list of departments that students may need to con...

Updated 3 months ago by Jeremy Lindley

How to sign into student campus workstations

Account Management

Overview To log into your student workstation in labs or the library, you will use a special for...

Updated 3 months ago by Jeremy Lindley

2024 Year in Review

IT Cybersecurity Newsletters 2024 Newsletters

December 4, 2024 Cybersecurity awareness continues to be an important issue at McLennan Communit...

Updated 3 months ago by Laura J. Crapps

Does my High School Pathways portal password work for other MCC services?

Student Information Systems High School Pathway (HSP) Portal/Dual C...

Overview This article outlines the services accessible using your High School Pathways portal pa...

Updated 3 months ago by Jaclyn Owen

High School Pathways Update Non-MCC Email Address

Student Information Systems High School Pathway (HSP) Portal/Dual C...

Overview This article covers updating your personal email address needed to reset your password....

Updated 3 months ago by Jaclyn Owen

Account Already Exists Error When Signing Up for High School Pathways Portal

Student Information Systems High School Pathway (HSP) Portal/Dual C...

Overview If you're signing up for the Dual Credit Portal but receive an error stating that your ...

Updated 3 months ago by Jaclyn Owen

Official Transcript is Blank

Student Information Systems Transcripts

Overview This article covers steps on what to do if your Official Transcript is blank.  Getting...

Updated 3 months ago by Jeremy Lindley

Official Transcript

Student Information Systems Transcripts

Overview This article covers requesting your official transcript.  Getting Started Go to Tra...

Updated 3 months ago by Jeremy Lindley