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Deliver Email from Barracuda Message Log

Barracuda Email Protection

Overview Sometimes, emails get blocked by our spam filter even if they are safe. You can check f...

Updated 1 month ago by Laura J. Crapps

SPAM & Maintenance Plan (TLDR)

IT Cybersecurity Newsletters 2025 Newsletters

March 6, 2025 TLDR (Too Long; Didn't Read) The newsletters will now include a new section: TLDR...

Updated 1 month ago by Laura J. Crapps

Block Email

Barracuda Email Protection

Overview This article covers how to add/block a SPAM email in Barracuda.  Getting Started Logi...

Updated 1 month ago by Laura J. Crapps

MyMCC Legacy Password Reset Only

Password Management

Overview These instructions are to reset the password for MyMCC if you are a former student, fac...

Updated 1 month ago by Jeremy Lindley

Continuing Education Portal Password Reset

Password Management

Overview These instructions are to reset your password for the Continuing Education portal if yo...

Updated 1 month ago by Jeremy Lindley

Applications & Tools Microsoft Office 365

Microsoft Office 365

Overview Microsoft Office 365 gives users many helpful tools to stay connected, get work done, a...

Updated 1 month ago by Laura J. Crapps

Duo Bypass code

Multi-Factor Authentication (MFA)

Overview The Bypass code is requested when accessing a service and there is not an authenticatio...

Updated 1 month ago by Jeremy Lindley

Tabs in Microsoft Teams

Microsoft Teams

Overview Tabs in Microsoft Teams help organize your work by adding quick access to important too...

Updated 1 month ago by Laura J. Crapps

Preventing Account Lockouts After Password Reset

Password Management Password Reset System

Overview To prevent a lockout issue from happening, please review the list of common sources of ...

Updated 1 month ago by Jaclyn Owen

Brightspace Support 24/7

Teaching & Learning Tools Brightspace Learning Management System ...

Overview These instructions are how to access Brightspace technical support which is available 2...

Updated 1 month ago by Jaclyn Owen

Mobile Outlook App Advanced Settings

Campus Email Services

Overview This article provides step-by-step instructions for customizing your email and calendar...

Updated 1 month ago by Jeremy Lindley

Smart Classroom Instructions

Teaching & Learning Tools Classroom Technology

Overview This guide shows how to use the technology in a smart classroom at McLennan Community C...

Updated 2 months ago by Laura J. Crapps

How to log into Softdocs Etrieve

Overview This article covers logging into Softdocs-Etrieve a Document Management System.  Getti...

Updated 2 months ago by Jaclyn Owen

Email Microsoft Teams Channel

Microsoft Teams

Overview You can send an email directly into a Microsoft Teams channel. This helps your team kee...

Updated 2 months ago by Laura J. Crapps

Welcome to the Tech Support Self-Service Station

/* Scope everything to .self-service-page */ .self-service-page { font-family: Arial, sans-ser...

Updated 2 months ago by Jeremy Lindley

MFA (Multi-Factor Authentication)

IT Cybersecurity Newsletters 2025 Newsletters

May 7, 2025 TLDR (Too Long; Didn't Read) Key points: MFA keeps hackers out and increases acc...

Updated 2 months ago by Laura J. Crapps

MFA 2.0: Maintenance Phase

IT Cybersecurity Newsletters 2025 Newsletters

November 5, 2025 TLDR The Duo MFA project is now in the maintenance phase. It is fully deploy...

Updated 2 months ago by Laura J. Crapps

Employee email migration to Microsoft Exchange Online (Exchange 365)

Campus Email Services

McLennan Community College is moving employee email and calendars from on-campus Exchange 2019 se...

Updated 2 months ago by Noah M. Daly

Setup Duo on Your MCC Account

Multi-Factor Authentication (MFA)

Overview This article covers getting setup with Duo to provide multi-factor authentication (MFA)...

Updated 2 months ago by Jaclyn Owen

Edit Captions in Microsoft Teams

Microsoft Teams

Overview Microsoft Teams can show live captions during meetings to help everyone follow along. I...

Updated 2 months ago by Laura J. Crapps