Recently Updated Articles
Brightspace Account Creation, Access, and How to Log in
Overview The article goes over Brightspace account creation timelines and how to determine when ...
Brightspace Support 24/7
Overview These instructions are how to access Brightspace technical support which is available 2...
Brightspace Login
Overview These instructions are how to log into the Brightspace learning management system for c...
Manage Your Password (Create, Reset, or Change)
Overview These instructions are to create or reset your password for McLennan Community College ...
Highlander Prep Student Onboarding Course Availability
Overview This article covers when you can log into Brightspace to take the Highlander Prep cours...
ScreenConnect Remote Support
Overview ConnectWise ScreenConnect is a remote support and access tool that allows technicians t...
Classes Missing on Brightspace
Overview This article covers the Brightspace course upload schedule and why courses may be missi...
Is LockDown Browser Down?
Overview If you are experiencing issues with Respondus LockDown Browser, it may be due to a serv...
Respondus LockDown Browser Support
Overview Respondus is a third party company that develops the Respondus LockDown Browser used fo...
LockDown Browser Lost Internet Connection
Overview These instructions are for what to do when the LockDown Browser lost internet connectio...
LockDown Browser on Chromebooks
Overview These are troubleshooting steps for installing the Respondus LockDown browser on Chromb...
2026: Stay Connected Safely: Account Access, MFA Changes, & Travel Reminders
June 3, 2026 TLDR If you suddenly lose access to your McLennan Community College (MCC) acco...
GeoIP Blocking - For Travel
Overview MCC’s network, email, and other internet-facing services are targeted by cyberattacks e...
2026: Don't Tap Approve: Stop MFA Fatigue Before It Starts
July 1, 2026 TLDR Attention Faculty & Instructors: You should not write or display login/pa...
Continuing Education Portal Password Reset
Overview These instructions are to reset your password for the Continuing Education portal. Get...
MyMCC Password Reset Only
Overview These instructions to reset the password for MyMCC are for former students, faculty, an...
Preventing Account Lockouts After Password Reset
Overview To prevent a lockout issue from happening, please review the list of common sources of ...
Forgot MCC ID and Username
Overview These instructions are to recover your ID number and username. Getting Started Go ...
Account Locked
Overview These instructions are to unlock your McLennan Community College login account. Gettin...
Accessing Brightspace on a Shared Computer
Overview If you need to share or borrow a computer, use a private browsing tab to log into Brigh...