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Recently Updated Articles

MyMCC

Student Information Systems MyMCC/Colleague Self-Service

Overview These instructions are to access MyMCC to view your account information including class...

Updated 6 months ago by Jaclyn Owen

Procedure Update: Retiring MCC-Students Wi-Fi

Wireless Infrastructure Wireless Infrastructure Processes

Retiring the MCC-Students Wi-Fi The way you connect to campus Wi-Fi is changing. Instead of usin...

Updated 7 months ago by Joseph Park

Forbidden Message

Virtual Private Network (VPN)

Overview These instructions are for when some networks cause the forbidden error message to show...

Updated 7 months ago by Jeremy Lindley

Student VPN

Virtual Private Network (VPN)

Overview Some MCC services like MyMCC require a VPN with a U.S IP Address when you access the we...

Updated 7 months ago by Jeremy Lindley

MyMCC Blocked by Antivirus Software

Student Information Systems MyMCC/Colleague Self-Service

Overview This article covers allowing your web browser to access MyMCC when being blocked by you...

Updated 8 months ago by Jaclyn Owen

Sender Policy Framework (SPF)

Campus Email Services

Overview There are times when emails may be blocked due to an issue with the email's domain. In ...

Updated 8 months ago by Jaclyn Owen

My username has recently changed

Account Management MCC ID and Username

Overview Your Active Directory username has been updated. To continue accessing your computer, e...

Updated 8 months ago by Jeremy Lindley

What Department Do I Need to Talk to for Students

Overview This article provides a comprehensive list of departments that students may need to con...

Updated 8 months ago by Jeremy Lindley

How to sign into student campus workstations

Account Management

Overview To log into your student workstation in labs or the library, you will use a special for...

Updated 9 months ago by Jeremy Lindley

Does my High School Pathways portal password work for other MCC services?

Student Information Systems High School Pathway (HSP) Portal/Dual C...

Overview This article outlines the services accessible using your High School Pathways portal pa...

Updated 9 months ago by Jaclyn Owen

High School Pathways Update Non-MCC Email Address

Student Information Systems High School Pathway (HSP) Portal/Dual C...

Overview This article covers updating your personal email address needed to reset your password....

Updated 9 months ago by Jaclyn Owen

Account Already Exists Error When Signing Up for High School Pathways Portal

Student Information Systems High School Pathway (HSP) Portal/Dual C...

Overview If you're signing up for the Dual Credit Portal but receive an error stating that your ...

Updated 9 months ago by Jaclyn Owen

Official Transcript is Blank

Student Information Systems Transcripts

Overview This article covers steps on what to do if your Official Transcript is blank.  Getting...

Updated 9 months ago by Jeremy Lindley

Official Transcript

Student Information Systems Transcripts

Overview This article covers requesting your official transcript.  Getting Started Go to Tra...

Updated 9 months ago by Jeremy Lindley

Is Lockdown Browser down?

Teaching & Learning Tools Respondus

Overview If you're experiencing issues with Respondus LockDown Browser, it may be due to a servi...

Updated 9 months ago by Jeremy Lindley

Computer System Recommendations

Teaching & Learning Tools Computer Requirements (OS & Software MD...

Overview These recommendations are for what computer works best with McLennan Community College ...

Updated 9 months ago by David Kuehne

Library Database PDF and Ebsco Issues

Teaching & Learning Tools

Overview Some students may experience issues when opening PDFs within library databases on Chrom...

Updated 9 months ago by Jeremy Lindley

Zoom Access

Video Zoom

Overview These instructions are on how to log into and access Zoom.  Getting Started This is h...

Updated 9 months ago by Jeremy Lindley

LockDown Browser not loading

Teaching & Learning Tools Respondus

Overview This article covers the Lockdown browser not loading.  Getting Started Reinstall Lock...

Updated 10 months ago by Jeremy Lindley

Lockdown Browser lost internet connection

Teaching & Learning Tools Respondus

Overview These instructions are for what to do when the Lockdown Browser lost an internet connec...

Updated 10 months ago by Jeremy Lindley