Recently Updated Articles
Status in Microsoft Teams
Overview In Microsoft Teams, your status shows others if you're available, busy, away, or in a m...
Microsoft Team vs Channel
Overview Microsoft Teams helps people work together in groups called Teams. Inside each Team, th...
Create or Add Microsoft Teams Channel(s)
Overview Creating channels in Microsoft Teams helps organize conversations and files by topic, p...
Create Microsoft Team
Overview Microsoft Teams lets you work with classmates, teachers, or coworkers in one place. You...
How to update your computer to Windows 11
Overview Upgrading from Windows 10 to Windows 11 is a simple process that you can complete on yo...
Personal or Public Device for MFA
Overview When using Duo Multi-Factor Authentication (MFA), it's important to choose the right de...
Duo Push Notifications Troubleshooting
Overview This article helps students, faculty, and staff troubleshoot Duo Push notification issu...
Respondus Lockdown Browser Support
Overview Respondus is a third party company that develops the Respondus LockDown Browser used fo...
Wi-Fi Network: MCC-Guest
Overview These instructions are for University Students, former students, faculty, staff, guests...
How to Use the Lockdown Browser
Overview Respondus LockDown Browser is a specialized web browser designed to create a secure and...
MFA FAQs
Overview This article answers frequently asked questions (FAQs) about MCC's implementation of Mu...
Cybersecurity Text Message Alerts
Overview All MCC students are automatically enrolled to receive text alerts (unless opted out) t...
Why Am I Not Getting Duo Phone Calls?
Overview Some mobile devices block unknown or unidentified numbers by default, which can prevent...
Hardware Token: How to Use for MFA
Overview This article covers how to use a Duo Hardware Token for multi-factor authentication (MF...
Hardware Token Distribution Guidelines
About A hardware token is a small device that generates a one-time passcode used with MFA to log...
Duo Common Issues
Overview Troubleshoot and find answers to common Duo issues. Getting Started I need to react...
How to Submit a Prerequisite Waiver Request Form - New Non-degree Seeking Student
Overview If you are a new student who has not registered at MCC but would like to take a course ...
What username do I use?
Overview MCC students use different login formats depending on the service you are trying to acc...
Account Locked
Overview These instructions are to unlock your account. This includes unlocking your account. G...
Open a Recovered .MBOX File
Overview When requesting data from a recovered mailbox, you will receive the emails in the form ...