Skip to main content

Recently Updated Articles

MyMCC Blocked by Antivirus Software

Student Information Systems MyMCC/Colleague Self-Service

Overview This article covers allowing your web browser to access MyMCC when being blocked by you...

Updated 1 year ago by Jaclyn Owen

Wi-Fi Network: MCC-Students

Wireless Connections

Overview These instructions are to connect to the Student Wi-Fi network. MCC-Students Wi-FI netw...

Updated 1 year ago by Jaclyn Owen

Wi-Fi Network: MCC-Guest

Wireless Connections

Overview These instructions are for former students, faculty, staff, guests, non-students, and v...

Updated 1 year ago by Jaclyn Owen

Sender Policy Framework (SPF)

Campus Email Services

Overview There are times when emails may be blocked due to an issue with the email's domain. In ...

Updated 1 year ago by Jaclyn Owen

My username has recently changed

Account Management MCC ID and Username

Overview Your Active Directory username has been updated. To continue accessing your computer, e...

Updated 1 year ago by Jeremy Lindley

What Department Do I Need to Talk to for Students

Overview This article provides a comprehensive list of departments that students may need to con...

Updated 1 year ago by Jeremy Lindley

How to sign into student campus workstations

Account Management

Overview To log into your student workstation in labs or the library, you will use a special for...

Updated 1 year ago by Jeremy Lindley

High School Pathways Update Non-MCC Email Address

Student Information Systems High School Pathway (HSP) Portal/Dual C...

Overview This article covers updating your personal email address needed to reset your password....

Updated 1 year ago by Jaclyn Owen

Account Already Exists Error When Signing Up for High School Pathways Portal

Student Information Systems High School Pathway (HSP) Portal/Dual C...

Overview If you're signing up for the Dual Credit Portal but receive an error stating that your ...

Updated 1 year ago by Jaclyn Owen

Official Transcript is Blank

Student Information Systems Transcripts

Overview This article covers steps on what to do if your Official Transcript is blank.  Getting...

Updated 1 year ago by Jeremy Lindley

Official Transcript

Student Information Systems Transcripts

Overview This article covers requesting your official transcript.  Getting Started Go to Tra...

Updated 1 year ago by Jeremy Lindley

Is Lockdown Browser down?

Teaching & Learning Tools Respondus

Overview If you're experiencing issues with Respondus LockDown Browser, it may be due to a servi...

Updated 1 year ago by Jeremy Lindley

Computer System Recommendations

Teaching & Learning Tools Computer Requirements (OS & Software MD...

Overview These recommendations are for what computer works best with McLennan Community College ...

Updated 1 year ago by David Kuehne

Block SPAM

Barracuda Email Protection

Overview This article covers how to add/block a SPAM email in Barracuda.  Getting Started Logi...

Updated 1 year ago by Laura J. Crapps

Remove a sender policy from your Barracuda

Barracuda Email Protection

Overview This article covers how to remove a sender policy from your Barracuda and allow an emai...

Updated 1 year ago by Jeremy Lindley

Library Database PDF and Ebsco Issues

Teaching & Learning Tools

Overview Some students may experience issues when opening PDFs within library databases on Chrom...

Updated 1 year ago by Jeremy Lindley

Zoom Access

Video Zoom

Overview These instructions are on how to log into and access Zoom.  Getting Started This is h...

Updated 1 year ago by Jeremy Lindley

Lockdown Browser will not install on Windows S-Mode

Teaching & Learning Tools Respondus

Overview These instructions are for removing S-Mode from your Windows 10/Windows 11 computer to ...

Updated 1 year ago by Jeremy Lindley

Yuja on a Mobile Device

Video Yuja Video

Overview This article covers accessing Yuja on a mobile device.  Getting Started Using a Web B...

Updated 1 year ago by Jaclyn Owen

Forgot MCC ID and Username

Account Management MCC ID and Username

Overview These instructions are to recover your ID number and username.  Getting Started Usern...

Updated 1 year ago by Jaclyn Owen