Recently Updated Articles
Duo Common Issues
Overview Troubleshoot and find answers to common Duo issues. Getting Started I need to react...
Duo Push Notifications Troubleshooting
Overview This article helps students, faculty, and staff troubleshoot Duo Push notification issu...
How to Submit a Prerequisite Waiver Request Form - New Non-degree Seeking Student
Overview If you are a new student who has not registered at MCC but would like to take a course ...
Open a Recovered .MBOX File
Overview When requesting data from a recovered mailbox, you will receive the emails in the form ...
Accessing YuJa and Video Tutorials
Overview This article provides information about YuJa, accessing YuJa, and links to tutorial vid...
Access Microsoft Teams
Overview Microsoft Teams is a tool that helps students, faculty, and staff chat, meet, and share...
Create an Alert (SharePoint 365)
Overview If you want to know when someone changes a file in Microsoft Teams, you can set up aler...
Office 365 Add-ins grayed out
Overview This section includes information about the issue with Office 365 Add-ins grayed out. ...
Duo Mobile App
Overview Duo Mobile is an app that runs on iOS and Android phones and tablets. It's fast and eas...
Clear Cookies and Cache
Overview These instructions are for clearing your Cookies and Cache from your web browser. Clea...
Exporting Your Data from Google Drive and Microsoft OneDrive
Overview Student accounts are automatically disabled 365 days after a student last attends class...
High School Pathways Access and Information
Overview This article covers the High School Pathways portal and Dual Credit Information. Getti...
Forbidden Message
Overview These instructions are for when some networks cause the forbidden error message to show...
Student VPN
Overview Some MCC services like MyMCC require a VPN with a U.S IP Address when you access the we...
MyMCC Blocked by Antivirus Software
Overview This article covers allowing your web browser to access MyMCC when being blocked by you...
Wi-Fi Network: MCC-Guest
Overview These instructions are for former students, faculty, staff, guests, non-students, and v...
Sender Policy Framework (SPF)
Overview There are times when emails may be blocked due to an issue with the email's domain. In ...
My username has recently changed
Overview Your Active Directory username has been updated. To continue accessing your computer, e...
How to sign into student campus workstations
Overview To log into your student workstation in labs or the library, you will use a special for...
High School Pathways Update Non-MCC Email Address
Overview This article covers updating your personal email address needed to reset your password....