Recently Updated Articles
2024: World Password Day
May 1, 2024 World Password Day is observed annually, on the first Thursday in May. The goal is t...
2024 Year in Review
December 4, 2024 Cybersecurity awareness continues to be an important issue at McLennan Communit...
UpSwing Tutoring Support
Overview UpSwing for tutoring is a third-party service that provides online tutoring support and...
Pearson Support
Overview Pearson (developers of MyMathLab, MyStatLab, etc.) is a third-party company that hosts ...
Advising Password Reset Station
💡 Are you ready to see an advisor?Please check these before your meeting. 1. Can you log int...
Red Banner on Email
Overview You may notice a red banner at the top of some emails in your MCC inbox. This banner is...
How to Upload an Office 365 Document from a Web Browser to Brightspace?
Overview These are instructions for saving a Office 365 document to your computer and uploading ...
Mobile Outlook App Advanced Settings
Overview This article covers the Outlook mobile app advanced settings. Getting Started Disabli...
How to log into Softdocs Etrieve
Overview This article covers logging into Softdocs-Etrieve a Document Management System. Getti...
Update Time Zone for Outlook Email and Calendars
Overview If your Outlook time zone is incorrect, your emails and calendar events may show the wr...
Change Password
Overview These instructions are for when you want to change your password. You must know your cu...
Does my High School Pathways portal password work for other MCC services?
Overview This article outlines the services accessible using your High School Pathways portal pa...
Unofficial Transcript
Overview This article covers accessing your unofficial transcript from MyMCC for current and for...
High School Pathways Forgot Password
Overview This article covers how to reset your password for High School Pathways. Getting Start...
Password Reset Page Loop
Overview These instructions are to troubleshoot issues with the password reset page that shows t...
Hardware Token: How to Use for MFA
Overview This article covers how to use a Duo Hardware Token for multi-factor authentication (MF...
MFA FAQs
Overview This article answers frequently asked questions (FAQs) about MCC's implementation of Mu...
Hardware Token Distribution Guidelines
About A hardware token is a small device that generates a one-time passcode used with MFA to log...
Duo Common Issues
Overview Troubleshoot and find answers to common Duo issues. Getting Started I need to react...
Duo Push Notifications Troubleshooting
Overview This article helps students, faculty, and staff troubleshoot Duo Push notification issu...