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Not Able to Submit an Assignment to Brightspace

Overview

These instructions are for troubleshooting issues with submitting an assignment through Brightspace. 

Getting Started

  • Confirm you are uploading with the correct file format. Brightspace will accept the most common files.

    • Word document files (.doc or .docx)

    • PDF files

  • Confirm there are no special characters in the file name of your document (underscores and dashes are fine).

  • Confirm that the file does not exceed 2 GB. Brightspace uploads are limited to files smaller than 2 GB.

  • Restart (close and reopen) your browser and attempt another submission.

  • Attempt the upload with an alternate web browser (e.g., Chrome, Edge, Firefox, Safari). If it works in an alternate web browser, clearing the cookies and website data for your default web browser may resolve the issue.

Resources

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