Login Page Loops, Refreshes, or Clears Your Username or Password
Overview
When signing in to Brightspace or other services, the login page may refresh, stay on the same page, or clear your username or password without signing you in.
Getting Started
This issue is usually caused by an incorrect password or another password-related issue.
- If your device auto-fills your username and password, please erase them and manually type your login credentials.
- If you are still unable to sign in, use the Forgot Password portal to reset your password. After changing your password, follow any post-password change instructions. Once completed, try signing in to Brightspace or the affected service again.