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Classes Missing on Brightspace

Overview

This article covers the Brightspace course upload schedule and why courses may be missing.

Getting Started

Brightspace classes are updated twice a day and only available on the class start date. 

  • New classes will normally be viewable starting three days before the class's start date but may only be accessed on the start date itself.
  • If your class is in 'Registered But Not Started' status on the Student Planning page and payment has been arranged before the deadline, your class will be added when new student data is uploaded the evening before.
  • Brightspace classes are added when the student data is uploaded at 12pm noon and 11pm Monday through Friday. 

Course Changes

Changes to your courses may not immediately appear in Brightspace.

Course changes (late registration, registration on the first day of class, late enrollment, and course add/change/drop) may take up to 24 business hours to update or appear in Brightspace, even if the change or late enrollment was completed within three days of the class starting or on the first day.

Highlander Prep Student Onboarding Course

New students are enrolled in the Highlander Prep course weekly, and more information can be found in the IT Hub article Highlander Prep Student Onboarding Course Availability

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