Recently Updated Articles
(WIP) Cisco Voice Service Setup
Phone Database Open the Hire and Term Check List and Master DN Spreadsheet on OneDrive>ISS Team>...
Not Getting Duo Phone Calls?
Overview If you are not receiving Duo phone calls for authentication, your phone may be blocking...
Brightspace Account Creation and Access
Overview The article goes over Brightspace account creation timelines and how to determine when ...
Smart Classroom Instructions
Overview These are the guides for using Smart Classroom Technology, including the Extron Button ...
Welcome to the Tech Support Sign In Station
Please select the button below to get started. Once you complete the form, you will be redirecte...
Email Report Button
Overview In all versions of Microsoft Outlook, there is a Report button that will let users repo...
Kortext Support
Overview This article covers contacting Kortext for technical or account support. Getting Star...
(WIP) Setting up User’s Cisco Account
Log into Cisco Unified CM Administration https://10.59.110.11:8443/ccmadmin Cisco Unified CM Ad...
(WIP) Setting up User’s Cisco Phone
Log into Cisco Unified CM Administration https://10.59.110.11:8443/ccmadmin Cisco Unified CM Ad...
(WIP) Setup User’s Cisco Long-distance Service
Long-distance code All user’s do not have long-distance access codes. Log into Cisco Unified CM...
(WIP) Setting up User’s Voicemail
Log into Cisco Unity https://10.59.110.25/cuadmin Cisco Unity Connection Administration (unitya...
Add or Remove Access Microsoft Teams
Overview Microsoft Teams allows team owners to manage who has access to a team. You can add new ...
Manage Your Password (Create, Reset, or Change)
Overview These instructions are to create or reset your password for McLennan Community College ...
Welcome to the Tech Support Self-Service Station
💡 Need assistance?Select the option below that best matches what you need. Speak with Hel...
How to Access Email
Overview This article explains how to log in to your MCC Microsoft Office email. Employees and s...
How to Complete a Student Name Change Request - Former Students
Overview If you are a former student who hasn’t applied or taken a class at MCC in over one (1) ...
Student Name Change Request - Current Students
Overview If you are a current student who has taken a class at MCC or applied within the last on...
Offered Services for Students
Overview This article covers the offered services for students. Getting Started Offered servic...
Getting Started with Your MCC Student Accounts
Overview Getting started at MCC includes setting up your password, securing your account with Du...
Classes Missing on Brightspace
Overview This article covers the Brightspace course upload schedule and why courses may be missi...