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Welcome to the Tech Support Self-Service Station

Signing in for technical assistance during business hours? Sign-in using the table...

Updated 7 hours ago by Jeremy Lindley

Cybersecurity Awareness Month: Have I been pwned?

IT Cybersecurity Newsletters 2023 Newsletters

October 10, 2023 Have you ever heard the term “pwned”? The term is a typo of the word “owned” – ...

Updated 7 hours ago by Laura J. Crapps

Cybersecurity Awareness Month: Kickoff

IT Cybersecurity Newsletters 2023 Newsletters

October 2, 2023 Happy Cybersecurity Awareness Month!  McLennan Community College (MCC) is recog...

Updated 7 hours ago by Laura J. Crapps

Cybersecurity Awareness

IT Cybersecurity Newsletters 2023 Newsletters

September 6, 2023 We live in a digital age, where we interact with technology and the internet o...

Updated 7 hours ago by Laura J. Crapps

Ransomware. Game Over.

IT Cybersecurity Newsletters 2023 Newsletters

August 2, 2023 Ransomware is a type of malware attack (harmful software) that converts (encrypts...

Updated 7 hours ago by Laura J. Crapps

Cybersecurity News & Training

IT Cybersecurity Newsletters 2023 Newsletters

April 3, 2023 Information Systems & Services (ISS) is made up of a few different teams. To keep ...

Updated 7 hours ago by Laura J. Crapps

Adware: What is it & How to Prevent it

IT Cybersecurity Newsletters 2023 Newsletters

June 13, 2023 Spyware is harmful software. When installed on your device, it may send pop-up ads...

Updated 7 hours ago by Laura J. Crapps

Malware

IT Cybersecurity Newsletters 2023 Newsletters

July 5, 2023 Malware, or malicious software, is a blanket term for any kind of software created ...

Updated 7 hours ago by Laura J. Crapps

Spear Phishing vs Phishing: What's the Difference?

IT Cybersecurity Newsletters 2023 Newsletters

May 3, 2023 What is spear phishing?  Phishing is a generic, broad attack addressed to hundreds ...

Updated 7 hours ago by Laura J. Crapps

How to sign into student campus workstations

Account Management

Overview To log into your student workstation in labs or the library, you will use a special for...

Updated 3 days ago by Jeremy Lindley

Forgot Password

Password Management Password Reset System

Overview These instructions are to reset your password for McLennan Community College applicatio...

Updated 1 week ago by Jaclyn Owen

2024 Year in Review

IT Cybersecurity Newsletters 2024 Newsletters

December 4, 2024 Cybersecurity awareness continues to be an important issue at McLennan Communit...

Updated 1 week ago by Laura J. Crapps

Microsoft Office 365 Setup and Installation

Microsoft Office 365 Microsoft Office 365

Overview These instructions are to sign up for Office 365. This includes Word, Excel, PowerPoint...

Updated 1 week ago by Jeremy Lindley

Brightspace on a Shared Computer

Teaching & Learning Tools Brightspace Learning Management System ...

Overview Brightspace uses Single Sign-On (SSO) and may keep you logged in due to cookies or cach...

Updated 1 week ago by Jeremy Lindley

Cannot log out of Brightspace

Teaching & Learning Tools Brightspace Learning Management System ...

Overview Brightspace uses Single Sign-On (SSO) and may keep you logged in due to cookies or cach...

Updated 1 week ago by Jeremy Lindley

Brightspace Account Creation

Teaching & Learning Tools Brightspace Learning Management System ...

Overview The article goes over Brightspace account creation timelines and how to determine when ...

Updated 1 week ago by Jeremy Lindley

Classes Missing on Brightspace

Teaching & Learning Tools Brightspace Learning Management System ...

Overview Brightspace classes are updated twice a day and only available on the class start date....

Updated 1 week ago by Jeremy Lindley

Brightspace Down?

Teaching & Learning Tools Brightspace Learning Management System ...

Overview This page includes several places to check if Brightspace is currently down.  Getting ...

Updated 1 week ago by Jeremy Lindley

Downloading Office 365 document to upload to Brightspace

Teaching & Learning Tools Brightspace Learning Management System ...

Overview These are instructions for saving a Office 365 document to your computer and uploading ...

Updated 1 week ago by Jeremy Lindley

Not able to submit an assigment to Brightspace

Teaching & Learning Tools Brightspace Learning Management System ...

Overview These instructions are for troubleshooting issues with submitting an assignment through...

Updated 1 week ago by Jeremy Lindley