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Create an Alert (SharePoint 365)

Microsoft SharePoint SharePoint 365

Overview If you want to know when someone changes a file in Microsoft Teams, you can set up aler...

Updated 3 days ago by Laura J. Crapps

Microsoft Office 365 Forgot Password

Microsoft Office 365

Overview If you forgot your Office password, you can reset it using the self-service password re...

Updated 3 days ago by Jeremy Lindley

Microsoft Office 365 Setup and Installation

Microsoft Office 365

Overview These instructions are to sign up for Office 365. This includes Word, Excel, PowerPoint...

Updated 3 days ago by Jeremy Lindley

Office 365 Collaborate & Share Documents

Microsoft Office 365

Overview Use Microsoft 365 to collaborate and share documents.  If you do not already have a 365...

Updated 3 days ago by Laura J. Crapps

Office 365 Add-ins grayed out

Microsoft Office 365

Overview This section includes information about the issue with Office 365 Add-ins grayed out.  ...

Updated 3 days ago by Jeremy Lindley

Access Microsoft Teams

Microsoft Teams

Overview Microsoft Teams is a tool that helps students, faculty, and staff chat, meet, and share...

Updated 3 days ago by Laura J. Crapps

MyMCC Legacy Password Reset Only

Password Management Continuing Education and Legacy MyMCC P...

Overview These instructions to reset your password for MyMCC are for former students, faculty, a...

Updated 3 days ago by Jaclyn Owen

Offered Services for Students

Overview This article covers the offered services for students. Getting Started Offered servic...

Updated 4 days ago by Jaclyn Owen

MFA FAQs

Multi-Factor Authentication (MFA)

Overview This article answers frequently asked questions (FAQs) about MCC's implementation of Mu...

Updated 4 days ago by Laura J. Crapps

Duo Common Issues

Multi-Factor Authentication (MFA)

Overview Troubleshoot and find answers to common Duo issues. Getting Started I need to react...

Updated 4 days ago by Laura J. Crapps

Change Password

Password Management Password Reset System

Overview These instructions are for when you want to change your password. You must know your cu...

Updated 5 days ago by Jeremy Lindley

Forgot Password

Password Management Password Reset System

Overview These instructions are to create or reset your password for McLennan Community College ...

Updated 5 days ago by Jeremy Lindley

Duo Push Notifications - Android

Multi-Factor Authentication (MFA)

Overview This article helps students, faculty, and staff troubleshoot Duo Push notification issu...

Updated 5 days ago by Laura J. Crapps

Duo Push Notification Issues - iOS

Multi-Factor Authentication (MFA)

Overview This article helps students, faculty, and staff troubleshoot Duo Push notification issu...

Updated 5 days ago by Laura J. Crapps

Duo Universal Prompt Guide

Multi-Factor Authentication (MFA)

Overview After completing Duo enrollment, you will see the Duo prompt the next time you perform ...

Updated 5 days ago by Laura J. Crapps

Duo Mobile App

Multi-Factor Authentication (MFA)

Overview Duo Mobile is an app that runs on iOS and Android phones and tablets. It's fast and eas...

Updated 5 days ago by Laura J. Crapps

Duo First Time Enrollment

Multi-Factor Authentication (MFA)

Overview This is an introduction to self-service Duo enrollment.   You will be prompted to enro...

Updated 5 days ago by Laura J. Crapps

Access Student Email

Campus Email Services Student (Google)

Overview MCC student email accounts are intended for school-related communication while you are ...

Updated 1 week ago by Jaclyn Owen

Welcome to the Tech Support Self-Service Station

💡 Need assistance with a password reset, username recovery, Brightspace, or need technical suppo...

Updated 1 week ago by Jeremy Lindley

Clear Cookies and Cache

Computer Repair

Overview These instructions are for clearing your Cookies and Cache from your web browser.  Clea...

Updated 1 week ago by Jeremy Lindley