Recently Updated Articles
Manage Devices on Your Duo Account
Overview This article explains how to add, update, or remove devices on your account, as well as...
Forgot MCC ID and Username
Overview These instructions are to recover your ID number and username. Help Desk is unable to...
Keep Getting Unexpected Duo Calls or App Requests
Overview If you get unexpected Duo authentication calls or the Duo app keeps asking for unexpect...
Duo Bypass code
Overview The Bypass code is requested when accessing a service and there is not an authenticatio...
Offered Services for Students
Overview This article covers the offered resources for students. Getting Started Resources a...
2025: MFA 2.0: Maintenance Phase
November 5, 2025 TLDR The Duo MFA project is now in the maintenance phase. It is fully deploy...
Duo Push Notifications Troubleshooting
Overview This article helps students, faculty, and staff troubleshoot Duo Push notification issu...
Setup Duo on Your MCC Account
Overview This article covers getting setup with Duo to provide multi-factor authentication (MFA)...
MyMCC Password Reset Only
Overview These instructions are to reset the password for MyMCC if you are a former student, fac...
How to Access Email
Overview This article provides instructions on how to log into your Microsoft Office 365 email f...
Brightspace Support 24/7
Overview These instructions are how to access Brightspace technical support which is available 2...
Account Locked
Overview These instructions are to unlock your account. Getting Started Go to https://sso.m...
Manage Your Password (Create, Reset, or Change)
Overview These instructions are to create or reset your password for McLennan Community College ...
2026: Start Smart: IT Hub Resources, Help Desk Tickets, and Strong Passwords
January 20, 2026 TLDR Key points: The IT Hub is your primary self-service resources for tec...
2025: Welcome Back
January 8, 2025 Returning to campus after a long break can be difficult. We want to make sure yo...
Does my High School Pathways portal password work for other MCC services?
Overview This article outlines the services accessible using your High School Pathways portal pa...
Unofficial Transcript
Overview This article covers accessing your unofficial transcript from MyMCC for current and for...
Continuing Education Portal Password Reset
Overview These instructions are to reset your password for the Continuing Education portal if yo...
High School Pathways Forgot Password
Overview This article covers how to reset your password for High School Pathways. Getting Start...
Change Password
Overview These instructions are for when you want to change your password. You must know your cu...