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Microsoft Office 365 Tools: Help & Learning

Microsoft Office 365

Overview Microsoft provides free Help and Learning websites for all major Microsoft 365 tools us...

Updated 3 days ago by Laura J. Crapps

ScreenConnect Remote Support

Computer Repair

Overview ConnectWise ScreenConnect is a remote support and access tool that allows technicians t...

Updated 4 days ago by Jeremy Lindley

Offered Services for Students

Overview This article covers the offered resources for students. Getting Started Resources a...

Updated 6 days ago by Jeremy Lindley

Stop Student Everybody Emails

Campus Email Services Student (Google)

Overview MCC student email accounts are used to communicate important information to students, b...

Updated 6 days ago by Jeremy Lindley

Former Student Account Deletion: What to Know and How to Save Your Data

Account Management

Overview If you haven’t taken a class at MCC in over 365 days or one (1) year, including student...

Updated 6 days ago by Jeremy Lindley

Add Additional or Backup Methods to Your Account

Multi-Factor Authentication (MFA)

Overview This article explains how to add backup sign-in options to your account to help prevent...

Updated 6 days ago by Jeremy Lindley

Deliver Email from Barracuda Message Log

Barracuda Email Protection

Overview Sometimes, emails get blocked by our spam filter even if they are safe. You can check f...

Updated 6 days ago by Jaclyn Owen

Setup a Platform Authenticator with Duo

Multi-Factor Authentication (MFA)

Platform authenticators are authentication methods built into the device you use to access servic...

Updated 1 week ago by H Nielsen

Lockdown Browser on iPad

Teaching & Learning Tools Respondus

Overview This article covers accessing the Lockdown browser on iPads.  Getting Started The Bri...

Updated 1 week ago by Jeremy Lindley

Red Banner on Email

Campus Email Services

Overview When email comes from outside MCC, the system adds a red warning banner at the top of t...

Updated 1 week ago by Jeremy Lindley

How to Access Email

Campus Email Services

Overview This article provides instructions on how to log into your Microsoft Office 365 email f...

Updated 2 weeks ago by Jeremy Lindley

Keep Getting Unexpected Duo Calls or App Requests

Multi-Factor Authentication (MFA)

Overview If you get unexpected Duo authentication calls or the Duo app keeps asking for unexpect...

Updated 2 weeks ago by Jaclyn Owen

High School Pathways Update Non-MCC Email Address

Student Information Systems High School Pathway (HSP) Portal/Dual C...

Overview This article covers updating your personal email address needed to reset your password....

Updated 2 weeks ago by Jeremy Lindley

Learning Commons Technology Loan Equipment (Formerly IREPO)

Equipment Checkout

Overview Starting Spring 2026, the IREPO student technology program will have a new name: Learni...

Updated 2 weeks ago by Jaclyn Owen

Email has Moved

Campus Email Services

Overview This article shows you how to remove your old Google (Gmail) email and add your new Off...

Updated 3 weeks ago by Jaclyn Owen

Is a Service Down?

Teaching & Learning Tools

Overview This article provides official status check guidance for key McLennan Community College...

Updated 3 weeks ago by Jeremy Lindley

How to Submit the Financial Aid Appeal Form for Former Students

Student Information Systems Offline Forms for Non-Registered Students

Overview Former students who have not taken a class at McLennan Community College for over 365 d...

Updated 3 weeks ago by Jeremy Lindley

Office 365 Down?

Microsoft Office 365

Overview This article explains how to check if Microsoft 365 services (such as email, Teams, One...

Updated 3 weeks ago by Jeremy Lindley

Google Workspace Access for Employees and Students

Google Workspace

Overview McLennan Community College (MCC) automatically provisions Google Workspace accounts...

Updated 3 weeks ago by Noah M. Daly

Zoom Access

Video Zoom

Overview These instructions are on how to log into and access Zoom.  Getting Started This is h...

Updated 3 weeks ago by Jaclyn Owen