Recently Updated Articles
Advising Password Reset Station
💡 Are you ready to see an Advisor!? Check that you can log into MyMCC and your student email. ...
How to Access Email
Overview This article provides instructions on how to log into your Microsoft Office 365 email f...
Recognize a Phishing Attempt
Overview Phishing and spear phishing are common cyber threats that attempt to trick users into g...
Forgot Password
Overview These instructions are to create or reset your password for McLennan Community College ...
Cisco Phone Firmware Update
Verify Phone Firmware Log into the CUCM Administrator Device> Device Settings> Device Defaults ...
Setup User’s Voice Service (Phone and Voicemail)
When presented with a System Access for Phone or a Change request via Employee Move/Change Reques...
Settins up User’s Long-distance Service
Long-distance code All user’s do not have long-distance access codes. Log into Cisco Unified ...
Setting up User’s Phone
Log into Cisco Unified CM Administration https://10.59.110.11:8443/ccmadmin Cisco Unified CM Ad...
Setting up User’s Voicemail
Log into Cisco Unity https://10.59.110.25/cuadmin Cisco Unity Connection Administration (unit...
Setting up User’s Account
Log into Cisco Unified CM Administration https://10.59.110.11:8443/ccmadmin Cisco Unified CM ...
Brytewave Textbook Support
Overview Brytewave RedShelf is a third-party, digital textbook platform with a separate process ...
Cengage Support
Overview This article covers clearing your browser's cookies and cached data to try and fix issu...
Pearson Support
Overview Pearson is a third-party company that provides online learning platforms used with many...
McGraw-Hill & Connect Support
Overview McGraw-Hill and McGraw-Hill Connect are third-party platforms that host digital course ...
Offered Services for Students
Overview This article covers the offered resources for students. Getting Started Resources a...
Lockdown Browser on Chromebooks
Overview These are troubleshooting steps for installing the Respondus Lockdown browser on Chromb...
2026: Inbox to Inning: Student Email & Softball Pride
February 4, 2026 TLDR Student email is now in Outlook (Microsoft 365). Check Outlook regula...
2025: Introductions & Identity Management
April 2, 2025 TLDR (Too Long; Didn't Read) Cybersecurity (CS) Introductions are happening acr...
2025: Beyond Go-Live: MFA Recap
September 3, 2025 TLDR Key points: Accessing MCC systems, like Brightspace, now requires MFA...
2026: Start Smart: IT Hub Resources, Help Desk Tickets, and Strong Passwords
January 20, 2026 TLDR Key points: The IT Hub is your primary self-service resources for tec...