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Student Access to the Highlander Prep Onboarding Course

Teaching & Learning Tools Brightspace Learning Management System ...

Overview The Highlander Prep Onboarding Course helps new students get started with online tools ...

Updated 35 minutes ago by Jeremy Lindley

How to Access Microsoft Office 365

Microsoft Office 365

Overview McLennan Community College provides access to Microsoft Office 365 based on your curren...

Updated 1 hour ago by Jeremy Lindley

Offered Services for Students

Overview This article covers the offered resources for students. Getting Started Resources a...

Updated 1 hour ago by Jeremy Lindley

Classes Missing or Class Change Timeline on Brightspace

Teaching & Learning Tools Brightspace Learning Management System ...

Overview Brightspace classes are updated twice a day and only available on the class start date....

Updated 4 hours ago by Jeremy Lindley

Manage Devices on Your Duo Account

Multi-Factor Authentication (MFA)

Overview This article explains how to add, update, or remove devices on your account, as well as...

Updated 4 hours ago by Jeremy Lindley

Setup Duo on Your MCC Account

Multi-Factor Authentication (MFA)

Overview This article covers getting setup with Duo to provide multi-factor authentication (MFA)...

Updated 4 hours ago by Jeremy Lindley

Pearson Support

Teaching & Learning Tools Digital Textbooks, Pearson, and McGraw-...

Overview Pearson is a third-party company that provides online learning platforms used with many...

Updated 7 hours ago by Jaclyn Owen

Stop Student Everybody Emails

Campus Email Services Student (Google)

Overview MCC student email accounts are used to communicate important information to students, b...

Updated 1 day ago by Jaclyn Owen

How to Access Email

Campus Email Services

Overview This article provides instructions on how to log into your Microsoft Office 365 email f...

Updated 1 day ago by Jaclyn Owen

Set Time Zone in Outlook, Calendar, and Bookings

Campus Email Services

Overview If your Outlook time zone is incorrect, your emails and calendar events may show the wr...

Updated 1 day ago by Jeremy Lindley

Official Transcript

Student Information Systems Transcripts

Overview This article covers requesting your official transcript.  Getting Started Go to Tra...

Updated 1 day ago by Jeremy Lindley

2026: Fore! Driving Cybersecurity Across Central Texas

Awareness IT Cybersecurity News

March 4, 2026 TLDR Central Texas students now have expanded cybersecurity career pathways t...

Updated 1 day ago by Laura J. Crapps

MyMCC Password Reset Only

Password Management

Overview These instructions are to reset the password for MyMCC if you are a former student, fac...

Updated 2 days ago by Jaclyn Owen

Forgot MCC ID and Username

Account Management MCC ID and Username

Overview These instructions are to recover your ID number and username.  Help Desk is unable to...

Updated 2 days ago by Jeremy Lindley

Keep Getting Unexpected Duo Calls or App Requests

Multi-Factor Authentication (MFA)

Overview If you get unexpected Duo authentication calls or the Duo app keeps asking for unexpect...

Updated 2 days ago by Jeremy Lindley

Duo Bypass code

Multi-Factor Authentication (MFA)

Overview The Bypass code is requested when accessing a service and there is not an authenticatio...

Updated 2 days ago by Jeremy Lindley

2025: MFA 2.0: Maintenance Phase

Awareness IT Cybersecurity News

November 5, 2025 TLDR The Duo MFA project is now in the maintenance phase. It is fully deploy...

Updated 2 days ago by Laura J. Crapps

Duo Push Notifications Troubleshooting

Multi-Factor Authentication (MFA)

Overview This article helps students, faculty, and staff troubleshoot Duo Push notification issu...

Updated 2 days ago by Jaclyn Owen

Brightspace Support 24/7

Teaching & Learning Tools Brightspace Learning Management System ...

Overview These instructions are how to access Brightspace technical support which is available 2...

Updated 3 days ago by Jaclyn Owen

Account Locked

Password Management Password Reset System

Overview These instructions are to unlock your account.  Getting Started Go to https://sso.m...

Updated 3 days ago by Jeremy Lindley