Recently Updated Articles
2026: Stay Connected Safely: Account Access, MFA Changes, & Travel Reminders
June 3, 2026 TLDR If you suddenly lose access to your McLennan Community College (MCC) acco...
Setup Duo on Your MCC Account
Overview This article covers getting setup with Duo to provide multi-factor authentication (MFA)...
Manage Devices on Your Duo Account
Overview This article covers adding additional and alternative authentication methods to your ac...
ScreenConnect Remote Support
Overview ConnectWise ScreenConnect is a remote support and access tool that allows technicians t...
Wi-Fi Network: MCC-Students
Overview These instructions are to connect to the Student Wi-Fi network. MCC-Students Wi-FI netw...
Guide to Infrastructure Stewardship Daily Tasks
Overview This guide provides step-by-step instructions for completing Infrastructure Stewardship...
What username do I use?
Overview MCC students use different login formats depending on the service you are trying to acc...
Highlander Prep Student Onboarding Course Availability
Overview This article covers when you can log into Brightspace to take the Highlander Prep cours...
Brightspace Account Creation and Access
Overview The article goes over Brightspace account creation timelines and how to determine when ...
Duo Bypass code
Overview The Bypass code is requested when accessing a service and there is not an authenticatio...
Problem Finding your Session Error
Overview The message “Sorry, it looks like there is a problem finding your session” usually appe...
MyMCC Make a Payment and Cashnet Troubleshooting
Overview This article covers how to log into MyMCC and Cashnet to make a payment and troubleshoo...
MyMCC
Overview These instructions are to access MyMCC to view your account information including class...
Getting Started with Your MCC Student Accounts
Overview Getting started at MCC includes setting up your password, securing your account with Du...
Duo Mobile Using Microsoft Authenticator
Overview If you are signing in to Microsoft Outlook (or other Microsoft applications) on your ph...
Speak to a Help Desk Representative?
Please select the Start button and fill out the form. Start Self-Service options are availa...
2026: Cybersecurity in Action: Internship Opportunity + Microsoft Report Button
May 6, 2026 TLDR A Cybersecurity Internship opportunity is available on campus for current, ...
Brightspace Support 24/7
Overview These instructions are how to access Brightspace technical support which is available 2...
Not Getting Duo Phone Calls?
Overview If you are not receiving Duo phone calls for authentication, your phone may be blocking...
Smart Classroom Instructions
Overview These are the guides for using Smart Classroom Technology, including the Extron Button ...