Recently Updated Articles
Setup Duo on your MCC Account
Overview This article covers getting setup with Duo to provide multi-factor authentication (MFA)...
MFA FAQs
Overview This article answers frequently asked questions (FAQs) about MCC's implementation of Mu...
Access Student Email
Overview MCC student email accounts are intended for school-related communication while you are ...
How to access Microsoft Office 365
Overview McLennan Community College provides access to Microsoft Office 365 based on your studen...
Add Additional or Alternative Authentication Methods to your Account
Overview This article covers adding additional and alternative authentication methods to your ac...
Welcome to the Tech Support Self-Service Station
💡 Need assistance with a password reset, username recovery, Brightspace, or need technical sup...
ScreenConnect Remote Support
Overview ConnectWise ScreenConnect is a remote support and access tool that allows technicians t...
MFA + Passwords = Ransomware Defense
July 2, 2025 TLDR (Too Long; Didn't Read) Key points: 57% of employees have not yet upgrade...
Welcome Back
January 8, 2025 Returning to campus after a long break can be difficult. We want to make sure yo...
Hardware Token Distribution Guidelines
About A hardware token is a small device that generates a one-time passcode used with MFA to log...
Preventing Account Lockouts After Password Reset
Overview To prevent a lockout issue from happening, please review the list of common sources of ...
Forgot Password
Student accounts were moved due to a change to the domain infrastructure Receiving a message on y...
Duo Common Issues
Overview Troubleshoot and find answers to common Duo issues. Getting Started I need to react...
Duo Push Notifications Troubleshooting
Overview This article helps students, faculty, and staff troubleshoot Duo Push notification issu...
How to Submit a Prerequisite Waiver Request Form - New Non-degree Seeking Student
Overview If you are a new student who has not registered at MCC but would like to take a course ...
What username do I use?
Overview MCC students use different login formats depending on the service you are trying to acc...
Account Locked
Overview These instructions are to unlock your account. This includes unlocking your account. G...
McGraw-Hill Technical Support
Overview McGraw-Hill is a third-party company that hosts course content that is used for classes...
Offered Services for Students
Overview This article covers the offered services for students. Getting Started Offered servic...
Former Student Account Deletion: What to Know and How to Save Your Data
Overview If you haven’t taken a class at MCC in over 365 days or one (1) year, including student...