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Setup Duo on your MCC Account

Overview

This article covers getting setup with Duo to provide multi-factor authentication (MFA) to your MCC account.

Getting Started

It is highly recommended after completing your first time enrollment to add another device to your account using the instructions in the article Add Additional Authentication Methods to your account. Having multiple devices on your account means that if you lose or get locked out of a device, you will still be able to use another device to access your MCC account. 

First Time Enrollment

Once your MCC account is created, you will receive a Duo setup email to your personal email on file. The email will be from Duo Security <no-reply@duosecurity.com>. The below image is an example of the enrollment email you will receive.

initial-email-duo-security.jpg
Ex: Welcome email. Please do not attempt to use this example link. It will not work!

Authentication Methods

You will need to setup one (1) authentication types below to enroll in Duo. Once you are enrolled, you may add other authentications methods. The below image is an example of what users will receive.

Duo App (Recommended Option)

You may start the process on a computer or mobile device using this option but must have your mobile device with you. 

  1. Click the link in the email or copy the link into a web browser.
  2. Click Get Started. 
  3. Click Duo Mobile.
  4. Enter your phone number to add the app to your phone or click 'I have a tablet' and download the Duo Mobile App onto your tablet. 
  5. Click Continue and Confirm your phone number is correct.
  6. Download the Duo Mobile app to your phone.
  7. Click Open Duo Mobile if on your mobile device or scan the QR code with your phone if setting up on your computer. 
  8. This will open the Duo App on your device. 
  9. Enter your account name and save. 
Add Alternative/Additional Authentication Methods to your account

Alternative or additional authentications methods can be added to your account to avoid losing access to your account if you lose access to a device. You can find more information in the article Add Additional or Alternative Authentication Methods to your account.

Welcome Email

The below image is an example of the welcome email you will receive once you add your first device.

welcome-email-after-duo-signup.jpgEx: Welcome email users will receive after adding your first device.

The below image is a screenshot example of what the user will see on their screen of the website:

duo-push-screen.jpg

Additional Information

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