Account Locked

Overview

These instructions are to unlock your account. This includes unlocking your account and resetting the timer to change your password.

Go to https://sso.mclennan.edu/reset/unlock
Check your personal email for a McLennan Community College Account Unlock email that will include a link to unlock your account
Click the link and on the page that opens, click the Unlock My Account button.
Once you have unlocked your account, close your browser (all tabs and windows) to complete the account unlock process.
- On Macs - Please close the browser and right click on the program's icon on your Menu Bar and click "quit" to close the program.
- On mobile devices - Please restart your entire device.
- On Chromebooks- Please restart your entire device.