Teaching & Learning Tools
Brightspace, Classroom Technology, Respondus Lockdown Browser and third-party learning tools.
Brightspace Learning Management System (LMS)
Brightspace Account Creation
Overview The article goes over Brightspace account creation timelines and how to determine when ...
Brightspace Down?
Overview This page includes several places to check if Brightspace is currently down. Getting ...
Brightspace Login
Overview These instructions are how to log into Brightspace. Getting Started Go to https://...
Brightspace on a Shared Computer
Overview Brightspace uses Single Sign-On (SSO) and may keep you logged in due to cookies or cach...
Brightspace Support 24/7
Overview These instructions are how to access Brightspace technical support which is available 2...
Classes Missing or Class Change Timeline on Brightspace
Overview Brightspace classes are updated twice a day and only available on the class start date....
How to upload a document to Brightspace from Office 365 Online
Overview These are instructions for saving an Office 365 document to your computer and uploading...
Not able to submit an assigment to Brightspace
Overview These instructions are for troubleshooting issues with submitting an assignment through...
Submit and Confirm a Submission of an Assignment
Overview This video guide is on how to submit and confirm submission of an assignment. Getting...
Withdrawn/Dropped Course still listed in Brightspace
Overview This section includes information on withdrawn or dropped courses still showing in Brig...
Classroom Technology
How do I use the Document Cam?
Overview This guide covers how to use the Cameras and Mics in the classrooms. Getting Started
How do I use the Touch Monitor
Overview This guide covers how to use the Touch Monitor in the classrooms. Getting Started ...
How do I use the Touch Panel
Overview This guide covers how to use the Touch Panel in the classrooms. Getting Started
How do I use the Wireless Presentation
Overview This video guide explains how to use the Wireless Presentation feature in classrooms, a...
How to use Cameras and Mics in Classroom
Overview This guide covers how to use the Cameras and Mics in the classrooms. Getting Started
Smart Classroom Instructions
Overview This guide shows how to use the technology in a smart classroom at McLennan Community C...
Troubleshooting Monitor and Projector Display
Overview This guide covers troubleshooting the monitor and projector display in the classroom. ...
Computer Requirements (OS & Software MDT checklist)
Conference Room Technology
Overview guide for using the available technology in specific conference rooms
Digital Textbooks & Learning Platforms Support
Access information to contact publishers of e-books, online homework learning platforms, and inte...
Brytewave Textbook Support
Overview Brytewave RedShelf is a digital textbook platform. Getting Started BryteWave is a thi...
Cengage Support
Overview This article covers clearing your browser's cookies and cached data to try and fix issu...
McGraw-Hill & Connect Support
Overview McGraw-Hill & McGraw-Hill Connect is a third-party company that hosts course content th...
Pearson Support
Overview Pearson (developers of MyMathLab, MyStatLab, etc.) is a third-party company that hosts ...
Respondus
How to Use the Lockdown Browser
Overview Respondus LockDown Browser is a specialized web browser designed to create a secure and...
Is Lockdown Browser down?
Overview If you're experiencing issues with Respondus LockDown Browser, it may be due to a servi...
Lockdown Browser lost internet connection
Overview These instructions are for what to do when the Lockdown Browser lost an internet connec...
LockDown Browser not loading
Overview This article covers the Lockdown browser not loading. Getting Started Reinstall Lock...
Lockdown Browser on Chromebooks
Overview These are troubleshooting steps for installing the Respondus Lockdown browser on Chromb...
Lockdown Browser on iPad
Overview This article covers accessing the Lockdown browser on iPads. Getting Started The Bri...
Lockdown Browser will not install on Windows S-Mode
Overview These instructions are for removing S-Mode from your Windows 10/Windows 11 computer to ...
Respondus Lockdown Browser Support
Overview Respondus is a third party company that develops the Respondus LockDown Browser used fo...
Is a Service Down?
Overview This article provides official status check guidance for key McLennan Community College...
Library Database PDF and Ebsco Issues
Overview Some students may experience issues when opening PDFs within library databases on Chrom...