Multi-Factor Authentication (MFA)
Enroll in MFA, Duo Security mobile app, user guide, FAQs/common issues
Setup Duo on Your MCC Account
Overview This article covers getting setup with Duo to provide multi-factor authentication (MFA)...
Add Additional or Backup Methods to your Account
Overview This article covers adding additional and alternative authentication methods to your ac...
Duo Bypass code
Overview The Bypass code is requested when accessing a service and there is not an authenticatio...
Why Am I Not Getting Duo Phone Calls?
Overview Some mobile devices block unknown or unidentified numbers by default, which can prevent...
Keep getting Unexpected Duo Calls or App Requests
Overview If you get unexpected Duo authentication calls or the Duo app keeps asking for unexpect...
Duo Common Issues
Overview Troubleshoot and find answers to common Duo issues. Getting Started I need to react...
Duo Mobile App
Overview Duo Mobile is an app that runs on iOS and Android phones and tablets. It's fast and eas...
Duo Mobile Using Microsoft Authenticator
Overview If you are signing in to Microsoft Teams (or other Microsoft applications) on your phon...
Duo Push Notifications Troubleshooting
Overview This article helps students, faculty, and staff troubleshoot Duo Push notification issu...
Hardware Token Distribution Guidelines
About A hardware token is a small device that generates a one-time passcode used with MFA to log...
Hardware Token: How to Use for MFA
Overview This article covers how to use a Duo Hardware Token for multi-factor authentication (MF...
MFA FAQs
Overview This article answers frequently asked questions (FAQs) about MCC's implementation of Mu...
Personal or Public Device for MFA
Overview When using Duo Multi-Factor Authentication (MFA), it's important to choose the right de...
Setup a Platform Authenticator with Duo
Platform authenticators are authentication methods built into the device you use to access servic...