Multi-Factor Authentication (MFA)
Enroll in MFA, Duo Security mobile app, user guide, FAQs/common issues
Setup Duo on Your MCC Account
Overview This article covers getting setup with Duo to provide multi-factor authentication (MFA)...
Add, Remove, or Update Devices and Phone Numbers on Your Duo Account
Overview This article explains how to add or update your Duo devices and phone numbers, manage t...
Duo Common Issues
Overview Troubleshoot and find answers to common Duo issues. Getting Started I need to react...
Duo Mobile App
Overview Duo Mobile is an app that runs on iOS and Android phones and tablets. It's fast and eas...
Duo Mobile Using Microsoft Authenticator
Overview If you are signing in to Microsoft Outlook (or other Microsoft applications) on your ph...
Duo Push Notifications Troubleshooting
Overview This article helps students, faculty, and staff troubleshoot Duo Push notification issu...
Hardware Token Distribution Guidelines
About A hardware token is a small device that generates a one-time passcode used with MFA to log...
Hardware Token: How to Use for MFA
Overview This article covers how to use a Duo Hardware Token for multi-factor authentication (MF...
MFA FAQs
Overview This article answers frequently asked questions (FAQs) about MCC's implementation of Mu...
Duo Bypass Code
Overview The system prompts for a Duo Bypass Code when accessing a service and there is no Duo a...
Not Getting Duo Phone Calls?
Overview If you are not receiving Duo phone calls for authentication, your phone may be blocking...
Problem Finding your Session Error
Overview The message “Sorry, it looks like there is a problem finding your session” usually appe...
Add, Remove, or Update Devices and Phone Numbers on Your Duo Account-rd
Overview This article covers adding additional and alternative authentication methods to your ac...
Duo "Login expired" Error
Overview This article covers how to resolve the Duo “Login expired” error that can occur after c...