Wi-Fi Network: MCC-Students
Overview
These instructions are to connect to the student Wi-Fi network. MCC-Students Wi-FI network is for students only. Guests or employees will be unable to access the MCC-Students wireless network.
Getting Started
- Open your 'Wi-Fi' settings and connect to 'MCC-Students'.
- You will be redirected to the Web Portal login page.
- If you are not redirected to the login page, manually go to a website you have not accessed in a while (something not in your history, and you do not have a shortcut to).
- If you are not redirected to the login page, manually go to a website you have not accessed in a while (something not in your history, and you do not have a shortcut to).
- Log in to the Wi-Fi using your MCC username (e.g. ab0123456) and current MCC password. This will be the same password used to sign in to Brightspace, MyMCC, and student email.
Troubleshooting
- If the laptop is unable to connect to wireless, try forgetting the wireless network and then reconnecting (steps will vary by device).
- If you are connected to a VPN, disconnect and then retry connecting to the MCC-Students wireless network.
- If the laptop is unable to connect to wireless and forgetting the network does not resolve, try clearing your default web browser's cached data/cookies, restarting the device, and then reconnecting. Steps for common devices may be found in the Clear Cookies and Cache article.
- Please note that clearing all cookies and cached data will remove your saved usernames and passwords from your web browser and you will need to manually log back into websites.
- If the steps above do not resolve the issue, forget the MCC-Students wireless network on your device and then try connecting to the 'McLennan' wireless network using your MCC username and password instead. Because this network does not rely on a captive portal like the MCC-Students wireless network, it may work better with your specific device.
Advanced Troubleshooting
Please proceed with caution. McLennan Community College is not liable for any damage caused while trying these steps. If you need assistance, please stop by the Help Desk (LTC 210) and a Help Desk representative can assist you.
- Review your anti-virus software settings to ensure that any network monitoring features are not interfering with your wireless connection.
- Update your web browser and operating system if any updates are available, and then reboot your computer.
- If laptop tries but is not able to connect to student Wi-Fi login page, check your DNS settings of the wireless adapter.
- It should be set to detect the DNS server automatically (public DNS is not supported).
- It should be set to detect the DNS server automatically (public DNS is not supported).
- If other IP(s) are added in the DNS field, make a note of the numbers then remove them, then try to reconnect to the network.
- Important. Add the IP Address back that you removed after you are done using the MCC-Students wireless network.
- Important. Add the IP Address back that you removed after you are done using the MCC-Students wireless network.