Not able to submit an assigment to Brightspace

Overview

These instructions are for troubleshooting issues with submitting an assignment through Brightspace. 

Getting Started

• Confirm you are uploading with the correct file format. Brightspace will accept the most common files.

  • Word document files (.doc or .docx)

  • PDF files
    

• Confirm there are no special characters in the file name of your document (underscores and dashes are fine).
  

• Restart (close and reopen) your browser and attempt another submission.  
  

• Attempt the upload with an alternate web browser. 
  

Using Office 365 Online

Please follow the instructions in How to upload a document to Brightspace from Office 365 Online article to save your file to your computer allowing you to upload the document to Brightspace. 

Support

If you are not able with the above guides to upload your document, please contact Brightspace Support 24/7.