Not able to submit an assigment to Brightspace

Overview

These instructions are for troubleshooting issues with submitting an assignment through Brightspace. 

Getting Started

• Confirm you are uploading with the correct file format. Brightspace will accept the most common files.

  • Word document files (.doc or .docx)

  • PDF files
    

• Confirm there are no special characters in the file name of your document (underscores and dashes are fine).
  

• Restart (close and reopen) your browser and attempt another submission.  
  

• Attempt the upload with an alternate web browser. 
  

Resources

• If you are not able with the above guides to upload your document, please contact Brightspace Support 24/7
  
• Not able to get correct Office 365 document to upload to Brightspace- Downloading Office 365 document to upload to Brightspace