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Overview This article provides step-by-step instructions for customizing your email and calendar experience on mobile devices using the Outlook app. It covers disabling Focused Inbox, syncing calendar events to your phone’s native calendar (Android only), man...

Overview Tabs in Microsoft Teams help organize your work by adding quick access to important tools or content in your channels. You can add new pages, link existing files, or include apps like Planner, OneNote, or websites to make collaboration easier. Getti...

Overview Microsoft Office 365 gives users many helpful tools to stay connected, get work done, and stay organized. These apps are available for all MCC students, faculty, and staff. Each app serves a different purpose, from saving files to sending emails or w...

Overview Sometimes emails get blocked or go to your spam folder even if they are not junk. The Barracuda spam filter helps protect you from harmful or unwanted emails, but it can also stop messages that look suspicious for different reasons. This article expl...

Overview Sometimes, emails get blocked by our spam filter even if they are safe. You can check for these in the Barracuda Message Log and deliver them to your inbox if needed. This guide shows you how. Getting Started Follow the steps below to locate and de...

Overview This guide explains how to forward your Office 365 email to another email address. Forwarding can help you receive messages in one place, while optionally keeping a copy in your Office 365 inbox. Getting Started Foward from Outlook Online Log in...

Overview Your availability hours in Microsoft Teams show others when you are typically working. These hours are based on your Outlook work week settings. If your schedule changes, you can update Outlook to make sure Teams shows the right times. Getting Start...

December 3, 2025 TLDR Key points: 2025 brought major cybersecurity improvements, including the launch of MFA (multi-factor authentication) and the move to Windows 11. MFA now protects more than 15,000 accounts with 147,000 secure logins eac...

Overview Phishing and spear phishing are common cyber threats that attempt to trick users into giving away personal or sensitive information. These attacks are becoming more convincing, especially with the use of artificial intelligence or AI. This article ex...

Overview McLennan Community College (MCC) automatically provisions Google Workspace accounts for eligible students and employees. These accounts provide access to select Google Workspace collaboration tools and are integrated with MCC’s identity and secur...

Overview This article explains how to check if Microsoft 365 services (such as email, Teams, OneDrive, and other cloud services) are experiencing an outage or service issue.  Getting Started Check the Microsoft 365 Service Status Microsoft provides an offi...

Overview Former students who have not taken a class at McLennan Community College for over 365 days will experience issues when trying to submit an appeal through Etrieve SoftDocs. Due to account status changes, online access is no longer available, and an al...

Overview This article provides official status check guidance for key McLennan Community College online service. If a service appears unavailable or is not functioning as expected, use the steps below to confirm whether the issue is due to an vendor outage. ...

Overview This article shows you how to remove your old Google (Gmail) email and add your new Office 365 email. Gmail is no longer used to send or receive email, but you can still use other Google services. Getting Started Step 1: Check that you can access ...

Overview When email comes from outside MCC, the system adds a red warning banner at the top of the message. This does not mean the email is dangerous by default, but it is a reminder to pause, review the content, and make sure you trust the sender before clic...

Overview Microsoft provides free Help and Learning websites for all major Microsoft 365 tools used at McLennan Community College (MCC). These pages include step-by-step guides, short videos, and troubleshooting tips. If you need help with email, file storage,...