Cannot log out of Brightspace
Overview
Brightspace uses Single Sign-On (SSO) and may keep you logged in due to cookies or cached data that automatically logs you back in. Clearing data from your browser helps fully log you out of Brightspace, especially when SSO is re-authenticating you automatically.
Getting Started
You will need to clear your cookies and cached data in your web browser to log out of Brightspace. If you want Brightspace to ask for your login credentials each time, please refer to the instructions in the Brightspace on a Shared Computer article.
- Log out of Brightspace.
- Clear your cookies and cached data.
- Instructions can be found at Clear your cookies and cached data to clear all cookies and cached data.
- Instruction below to only clear cookies to log out of Brightspace.
- Close and reopen your browser.
Clear cookies only for Brightspace
Brightspace uses cookies named authn.mclennan.edu or mclennan.edu to keep you logged into Brightspace. You will need to delete the cookie to stop Brightspace from logging in automatically.
You do not have to restart the browser, but in some cases, particularly if you have multiple tabs or sessions open, the browser may not fully clear cached data or cookies until the browser is restarted. Restarting ensures that all changes are properly applied, and any session data is reset.
Microsoft Edge
- Open Microsoft Edge.
- Click the three-dot menu (ellipsis) in the upper-right corner.
- Select Settings.
- Select Cookies and Site permissions on the left side of the screen.
- Select Manage and delete cookies and site data.
- Select See all cookies and site data.
- Search for authn.mclennan.edu.
- The cookie may be located under mclennan.edu
- Drop down mclennan.edu
- Delete the cookie authn,mclennan.edu by selecting the trashcan.
- Close and reopen your browser.
Mozilla Firefox
Google Chrome
- Open Google Chrome.
- Click the three-dot menu in the upper-right corner.
- Select Settings.
- Select Privacy and Security.
- Select Third-party cookies.
- Select See all site data and permissions.
- Search for authn.mclennan.edu.
- The cookie may be located under mclennan.edu
- Drop down mclennan.edu
- Delete the cookies authn,mclennan.edu by selecting the trashcan.
- Close and reopen your browser.