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Overview MCC student email accounts are used to communicate important information to students, both individually and through campus-wide announcements. If you are a former student and still receiving these emails but would like these to stop, follow the steps...

Overview Some students may experience issues when opening PDFs within library databases on Chromebooks, particularly in Ebsco. While other web PDFs open without problems, embedded PDFs in the library’s databases may not display properly. Getting Started Thi...

Overview This article covers how to add/block a SPAM email in Barracuda.  Getting Started Login to Barracuda: https://us.ess.barracudanetworks.com/webui/login Select the gear icon (left-hand side of page) for 'Settings' Select 'Sender Policy' Add the e...

Overview This article provides a comprehensive list of departments that students may need to contact for support, inquiries, or additional information. Getting Started Student Support & Contact Information Directory Question Regarding: Phone: Departm...

Overview If you're signing up for the Dual Credit Portal but receive an error stating that your account already exists, you’ll need to retrieve your User ID before proceeding. Follow the steps below to recover your ID and log in successfully. Getting Started...

Overview If you're experiencing issues with Respondus LockDown Browser, it may be due to a service outage. You can check the current status of the LockDown Browser to see if there are any reported issues. Getting Started Go to the Respondus Status Page. ...

Overview If you forgot your Office password, you can reset it using the self-service password reset option. Follow these steps to regain access to your account. This is to reset your Microsoft Office 365 password only and will not reset your McLennan Communit...

Overview This article covers updating your personal email address needed to reset your password. These instructions will only work for Dual Credit students.  Getting Started Go to High School Pathways.  Select 'Forgot Password'.  Select 'Update Email' i...

Overview This article covers the High School Pathways portal and Dual Credit Information. Getting Started High School Pathways Portal The High School Pathways Portal can be accessed at MCC High School Pathways portal. Updating Your Non-MCC Email Address f...

Overview This article outlines the services accessible using your High School Pathways portal password.  Getting Started High School Pathways Portal Your High School Pathways portal password will only work for the High School Pathways portal and MyMCC. Ot...

January 8, 2025 Returning to campus after a long break can be difficult. We want to make sure you have what you need to hit the ground running! Volume will be heightened with everyone slowly returning to campus. Our priority will be student-facing and classr...

February 5, 2025 Fraudulent Applications A perfect storm of circumstances has led to a significant increase in fraudulent applications, in higher education, from so called “ghost students” or “Pell runners”.  Community colleges have been particularly vulnera...

March 6, 2025 TLDR (Too Long; Didn't Read) The newsletters will now include a new section: TLDR (Too Long; Didn’t Read). This will be a short summary of the newsletter, providing key points in a brief format for readers who may not have time to read the full...

Overview This article covers logging into Softdocs-Etrieve a Document Management System.  Getting Started Please be advised that we will be making changes to the login process for Softdocs Etrieve. Effective April 21st, you will need to enter your MCC email...

April 2, 2025 TLDR (Too Long; Didn't Read) Cybersecurity (CS) Introductions are happening across campus with department leaders/teams. We encourage open communication and hope to promote a culture of security awareness to help strengthen our security postu...

Retiring the MCC-Students Wi-Fi The way you connect to campus Wi-Fi is changing. Instead of using a separate student network and navigating through a web page, you’ll now join the same network as our staff and faculty: McLennan.All you'll need to do is select...

Overview Some MCC services like MyMCC require a VPN with a U.S IP Address when you access the website outside of the U.S. MCC does not currently offer a college-provided VPN for student use. Please use the following tips to choose a VPN that will work for you...

Overview MCC students use different login formats depending on the service you are trying to access. This article explains which username formats are used for common systems like password resets, email, on-campus computers, and Etrieve Softdocs. Following the...