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Stop Student Everybody Emails
Overview MCC student email accounts are used to communicate important information to students, both individually and through campus-wide announcements. If you are a former student and still receiving these emails but would like these to stop, follow the steps...
Library Database PDF and Ebsco Issues
Overview Some students may experience issues when opening PDFs within library databases on Chromebooks, particularly in Ebsco. While other web PDFs open without problems, embedded PDFs in the library’s databases may not display properly. Getting Started Thi...
Block SPAM
Overview This article covers how to add/block a SPAM email in Barracuda. Getting Started Login to Barracuda: https://us.ess.barracudanetworks.com/webui/login Select the gear icon (left-hand side of page) for 'Settings' Select 'Sender Policy' Add the e...
What Department Do I Need to Talk to for Students
Overview This article provides a comprehensive list of departments that students may need to contact for support, inquiries, or additional information. Getting Started Student Support & Contact Information Directory Question Regarding: Phone: Departm...
Account Already Exists Error When Signing Up for High School Pathways Portal
Overview If you're signing up for the Dual Credit Portal but receive an error stating that your account already exists, you’ll need to retrieve your User ID before proceeding. Follow the steps below to recover your ID and log in successfully. Getting Started...
Is Lockdown Browser down?
Overview If you're experiencing issues with Respondus LockDown Browser, it may be due to a service outage. You can check the current status of the LockDown Browser to see if there are any reported issues. Getting Started Go to the Respondus Status Page. ...
Microsoft Office 365 Forgot Password
Overview If you forgot your Office password, you can reset it using the self-service password reset option. Follow these steps to regain access to your account. This is to reset your Microsoft Office 365 password only and will not reset your McLennan Communit...
High School Pathways Update Non-MCC Email Address
Overview This article covers updating your personal email address needed to reset your password. These instructions will only work for Dual Credit students. Getting Started Go to High School Pathways. Select 'Forgot Password'. Select 'Update Email' i...
High School Pathways Access and Information
Overview This article covers the High School Pathways portal and Dual Credit Information. Getting Started High School Pathways Portal The High School Pathways Portal can be accessed at MCC High School Pathways portal. Updating Your Non-MCC Email Address f...
Does my High School Pathways portal password work for other MCC services?
Overview This article outlines the services accessible using your High School Pathways portal password. Getting Started High School Pathways Portal Your High School Pathways portal password will only work for the High School Pathways portal and MyMCC. Ot...
Welcome Back
January 8, 2025 Returning to campus after a long break can be difficult. We want to make sure you have what you need to hit the ground running! Volume will be heightened with everyone slowly returning to campus. Our priority will be student-facing and classr...
Fraudulent Applications & Sensitive Information
February 5, 2025 Fraudulent Applications A perfect storm of circumstances has led to a significant increase in fraudulent applications, in higher education, from so called “ghost students” or “Pell runners”. Community colleges have been particularly vulnera...
SPAM & Maintenance Plan (TLDR)
March 6, 2025 TLDR (Too Long; Didn't Read) The newsletters will now include a new section: TLDR (Too Long; Didn’t Read). This will be a short summary of the newsletter, providing key points in a brief format for readers who may not have time to read the full...