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High School Pathways Access and Information

Student Information Systems High School Pathway (HSP) Portal/Dual C...

Overview This article covers the High School Pathways portal and Dual Credit Information. Getting Started High School Pathways Portal The High School Pathways Portal can be accessed at MCC High School Pathways portal. Updating Your Non-MCC Email Address f...

Dual Credit

Does my High School Pathways portal password work for other MCC services?

Student Information Systems High School Pathway (HSP) Portal/Dual C...

Overview This article outlines the services accessible using your High School Pathways portal password.  Getting Started High School Pathways Portal Your High School Pathways portal password will only work for the High School Pathways portal and MyMCC. Ot...

2025: Welcome Back

Awareness IT Cybersecurity News

January 8, 2025 Returning to campus after a long break can be difficult. We want to make sure you have what you need to hit the ground running! Volume will be heightened with everyone slowly returning to campus. Our priority will be student-facing and classr...

awareness
IT News
cybersecurity
Newsletter

2025: Fraudulent Applications & Sensitive Information

Awareness IT Cybersecurity News

February 5, 2025 Fraudulent Applications A perfect storm of circumstances has led to a significant increase in fraudulent applications, in higher education, from so called “ghost students” or “Pell runners”.  Community colleges have been particularly vulnera...

awareness
IT News
cybersecurity
Newsletter

2025: SPAM & Maintenance Plan (TLDR)

Awareness IT Cybersecurity News

March 6, 2025 TLDR (Too Long; Didn't Read) The newsletters will now include a new section: TLDR (Too Long; Didn’t Read). This will be a short summary of the newsletter, providing key points in a brief format for readers who may not have time to read the full...

awareness
IT News
cybersecurity
Newsletter

How to log into Softdocs Etrieve

Overview This article covers logging into Softdocs-Etrieve a Document Management System.  Getting Started Please be advised that we will be making changes to the login process for Softdocs Etrieve. Effective April 21st, you will need to enter your MCC email...

Document Managment
Etrieve

2025: Introductions & Identity Management

Awareness IT Cybersecurity News

April 2, 2025 TLDR (Too Long; Didn't Read) Cybersecurity (CS) Introductions are happening across campus with department leaders/teams. We encourage open communication and hope to promote a culture of security awareness to help strengthen our security postu...

awareness
IT News
cybersecurity
Newsletter

Procedure Update: Retiring MCC-Students Wi-Fi

Wireless Infrastructure Wireless Infrastructure Processes

Retiring the MCC-Students Wi-Fi The way you connect to campus Wi-Fi is changing. Instead of using a separate student network and navigating through a web page, you’ll now join the same network as our staff and faculty: McLennan.All you'll need to do is select...

Student VPN

Virtual Private Network (VPN)

Overview Some MCC services like MyMCC require a VPN with a U.S IP Address when you access the website outside of the U.S. MCC does not currently offer a college-provided VPN for student use. Please use the following tips to choose a VPN that will work for you...

What username do I use?

Account Management MCC ID and Username

Overview MCC students use different login formats depending on the service you are trying to access. This article explains which username formats are used for common systems like password resets, email, on-campus computers, and Etrieve Softdocs. Following the...

Welcome to the Tech Support Self-Service Station

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Exporting Your Data from Google Drive and Microsoft OneDrive

Campus Email Services

Overview Student accounts are automatically disabled 365 days after a student last attends class. Once disabled, access to files in Google Drive and Microsoft OneDrive will be removed. This article shows how to download your files ahead of time so you do not ...

2025: MFA (Multi-Factor Authentication)

Awareness IT Cybersecurity News

May 7, 2025 TLDR (Too Long; Didn't Read) Key points: MFA keeps hackers out and increases account security by 99%. Only adds between 5-30 seconds to your login time and almost doubles your security. Requires you to verify your identity in another way bef...

awareness
IT News
cybersecurity
Newsletter

Former Student Account Deletion: What to Know and How to Save Your Data

Account Management

Overview If you haven’t taken a class at MCC in over 365 days or one (1) year, including students who are currently enrolled in Tarleton or Texas Tech classes at the University Center, your school accounts (like email and cloud storage) will be permanently de...

Setup Duo on Your MCC Account

Multi-Factor Authentication (MFA)

Overview This article covers getting setup with Duo to provide multi-factor authentication (MFA) to your MCC account. Getting Started It is highly recommended after completing your first time enrollment to add another device to your account using the instru...

Duo Mobile App

Multi-Factor Authentication (MFA)

Overview Duo Mobile is an app that runs on iOS and Android phones and tablets. It's fast and easy to use, and doesn't require cell services.  Getting Started To add/setup Duo Mobile app https://guide.duo.com/universal-enrollment#add-duo-mobile. 

Duo Common Issues

Multi-Factor Authentication (MFA)

Overview Troubleshoot and find answers to common Duo issues. Getting Started I need to reactivate Duo Mobile.  I use Duo Mobile to generate passcodes for services like Instagram and Facebook, and I can't log in.  My hardware token stopped working.  I a...

Duo Push Notifications Troubleshooting

Multi-Factor Authentication (MFA)

Overview This article helps students, faculty, and staff troubleshoot Duo Push notification issues on mobile devices used for MFA at McLennan Community College.  Getting Started If you do not receive a Duo Push notification when trying to log in, use the st...

MFA FAQs

Multi-Factor Authentication (MFA)

Overview This article answers frequently asked questions (FAQs) about MCC's implementation of Multi-Factor Authentication (MFA). MFA is part of our cybersecurity strategy to protect sensitive student, faculty, and staff data.  Getting Started MFA adds an ex...

Required
DUO
Bypass
MFA

Access Microsoft Teams

Microsoft Teams

Overview Microsoft Teams is a tool that helps students, faculty, and staff chat, meet, and share files. You can use it for classes, group projects, or team meetings. This guide shows you how to log in and start using Teams. Getting Started Follow these step...