IT Knowledge Base
MCC Tech Support
Email: helpdesk@mclennan.edu | Phone: (254) 299-8077 | Location: LTC 210
Hours: | Monday–Friday: 8:00 AM – 5:00 PM
Mobile Tip: Tap the ⋮ (three dots), and select Search to open the search box.
More Information Below
Current Alerts & Outages
Urgent Notice: Phishing Threat.
Recent phishing emails reference refunds and account verification. See Featured Articles for details. Do not approve unexpected Duo authentication requests.
All systems are functioning normally.
Featured Articles
Important: Recent Phishing Activity
There is an increase in phishing emails being sent to MCC accounts. These messages may appear legitimate and request sensitive information or prompt you to click unsafe links. Do not respond, click, or download any attachments. If you believe you have received a suspicious email, report it immediately using the “Report Phishing” button in Outlook Classic or report the email to Help Desk.
How to log into your Email
Employee and student email accounts are hosted on Office 365. Learn more about how employees and students can log into email in the How to Access Email article below.
Don't Get Locked Out of Duo
Add multiple devices to your Duo account today so you don't get locked out of MCC applications like Brightspace or your email if you lose access to your mobile device or phone number.
What access to Office 365 do I have?
Your Microsoft Office 365 access is based on your current status at MCC (such as before classes begin, while taking classes, between semesters, or inactive) and may change automatically — check the How to Access Microsoft Office 365 article to see what access you have and how to get started.
Quick Links
Reset Password
Quickly create a new password or unlock your account.
Duo Multifactor Authentication MFA
Set up your account, bypass code fix, and more.
Brightspace
Get help using Brightspace and troubleshooting issues.
Student Email, Office 365, Wi-Fi and More
Quick IT guides to access and troubleshooting advice.