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About A hardware token is a small device that generates a one-time passcode used with MFA to log in to a system. It can only be used by one person at a time and provides an extra layer of security called multi-factor authentication (MFA).    McLennan Communi...

July 2, 2025 TLDR 57% of employees have not yet upgraded to Windows 11. Please note, Windows 10 will no longer receive security updates after October 14, 2025. To upgrade your device, visit the IT Hub: Windows 10 to 11 update article, and log in to get sta...

Overview The Bypass code is requested when accessing a service and there is not an authentication method that allows authentication on multiple devices.  If you do not have access to a backup device and your primary device is lost, damaged, or unavailable, o...

Overview This article covers how to use a Duo Hardware Token for multi-factor authentication (MFA). Getting Started What is a Hardware Token? A hardware token is a small device with a green button to the left of an LED display. It is roughly the size of a ...

Overview If you are signing in to Microsoft Teams (or other Microsoft applications) on your phone and have both the Microsoft Authenticator app and Duo installed, the login process will move between these apps. This guide will show you each step so you can si...

Please select the Start button and fill out the form.  Start   Self-Service options are available on the Self-Service computer including: information about when you can log into Brightspace, password resets, and how to access email.

Overview This article covers when you can log into Brightspace to take the Highlander Prep course. The Highlander Prep student onboarding class in Brightspace helps new students get started with online tools and resources at MCC.  Getting Started Access to ...

Overview This guide explains how to forward your Office 365 email to another email address. Getting Started Go to Office 365 Email or your school portal at www.mclennan.edu and select Email. Log in with your Office 365 credentials. Click the gear icon i...

Overview You may notice a red banner at the top of some emails in your MCC inbox. This banner is a standard security warning that the message came from outside the college. It does not mean anything is wrong, but it is a reminder to be cautious when interacti...

Overview If you are not receiving Duo phone calls for authentication, your phone may be blocking unknown numbers or sending them directly to voicemail. This article explains common causes and recommended solutions to ensure you can complete Duo verification s...

Overview Messages sent to the Everybody group must be sent from an individual user account. If a message is sent on behalf of a department or shared mailbox, it will not be sent. This change ensures clear, direct communication between employees. Getting Star...

Overview This article covers technical support when the Pearson websites will not load or open. Getting Started Pearson Technical Support offers steps to assist with this issue at Chrome, Safari, Edge: Assignment Won't Load after Installing Plug-Ins. It is ...

Overview UpSwing for tutoring is a third-party service that provides online tutoring support and uses its own technical support system. If you experience issues with UpSwing, you must contact their support team directly using their official support channels. ...

April 2, 2026 TLDR  McLennan Community College (MCC) introduces enhanced multi-factor authentication (MFA) measures to strengthen account security.  This month's student spotlight features Dance athlete Addison Hummel. The team will host the Nationa...

March 5, 2026 TLDR Central Texas students now have expanded cybersecurity career pathways through a regional partnership (K-12 Cybersecurity Pathways Program) led by Baylor University.  McLennan Community College (MCC) serves as a key bridge to college...

February 4, 2026 TLDR Student email is now in Outlook (Microsoft 365). Check Outlook regularly to avoid missing important messages. Login to Outlook or use the Outlook app. Gmail is view-only.  Spring sports are underway. This month features an inte...

May 6, 2026 TLDR  A Cybersecurity Internship opportunity is available on campus for current, McLennan Community College (MCC) students in the Computer Information Systems (CIS) program. Job Description: provides hands-on experience with daily cybersecur...

Overview College data is an important part of daily operations and must be protected from unauthorized access, loss, or misuse. This includes any college-related information. Every student, faculty member, and staff member play a role in keeping college data ...

Overview Cyber Hygiene habits help protect your personal information, school accounts, and work files from cyber threats. Following a few simple security steps can reduce the risk of phishing attacks, malware, and unauthorized access to your accounts and devi...

Overview Your devices are an important part of cyber hygiene because they provide access to college systems, personal information, work files, email, and cloud services. Keeping computers, phones, tablets, and portable storage devices protected helps reduce t...