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Overview If you want to know when someone changes a file in Microsoft Teams, you can set up alerts. This helps you stay up to date without checking the file all the time. It’s great for group work or shared projects. Getting Started You’ll use SharePoint, w...

Overview If you are a new student who has not registered at MCC but would like to take a course that has prerequisites, you can request a prerequisite waiver using the instructions below. Note: If you are an existing non-degree seeking (i.e. transient) stude...

Overview If you’re a former student who hasn’t taken a class at MCC in over one (1) year and need to update your legal and/or preferred name. you’ll need to contact the Records Office directly.  Getting Started Visit the Records Office webpage: https://ww...

June 4, 2025 TLDR (Too Long; Didn't Read) Key points: Strong, complex passwords are your first line of defense – see Protect Your Identity, Top 5 Use a password manager to store and generate secure credentials. See table to compare free password manager...

Overview When requesting data from a recovered mailbox, you will receive the emails in the form of a .mbox file. Opening this file requires use of specialized software, such as Mozilla Thunderbird. Getting started To get started, create a folder for your ...

Overview McLennan Community College provides access to Microsoft Office 365 based on your current status with the college. Your access level will change automatically depending on whether you are a current, future, or inactive student or a current full-time o...

Overview McGraw-Hill and McGraw-Hill Connect are third-party platforms that host digital course materials used in some classes at MCC. These systems provide assignments, quizzes, and learning resources connected to specific textbooks. Because these services a...

💡 Are you ready to see an Advisor!? Check that you can log into MyMCC and your student email. Log into MyMCC Log into Student Email Logged in to both?Step 1. Log out of MyMCC and Student Email. Click 'End Session' at the top right of the screen, t...

About A hardware token is a small device that generates a one-time passcode used with MFA to log in to a system. It can only be used by one person at a time and provides an extra layer of security called multi-factor authentication (MFA).    McLennan Communi...

July 2, 2025 TLDR (Too Long; Didn't Read) Key points:  57% of employees have not yet upgraded to Windows 11. Please note, Windows 10 will no longer receive security updates after October 14, 2025. To upgrade your device, visit the IT Hub: Windows 10 to 11...

Overview The Bypass code is requested when accessing a service and there is not an authentication method that allows authentication on multiple devices.  You may use the device on which you first set up your Duo account, provided it was enrolled with Face ID...

Overview This article covers how to use a Duo Hardware Token for multi-factor authentication (MFA). Getting Started What is a Hardware Token? A hardware token is a small device with a green button to the left of an LED display. It is roughly the size of a ...

Overview If you are signing in to Microsoft Teams or Microsoft Outlook (or other Microsoft applications) on your phone, and have both the Microsoft Authenticator app and Duo installed, the login process will move between these apps. This guide will show you e...

Platform authenticators are authentication methods built into the device you use to access services and applications protected by Duo. Examples of platform devices would be Touch ID on Mac, Face ID on an iPhone, Windows Hello, and Android biometrics. Platform...

August 11, 2025 TLDR (Too Long; Didn't Read) Key points:  Over half of MCC employees (53%) are still using Windows 10 — and time is running out. After October 14, 2025, Windows 10 will no longer receive security updates, putting your device and MCC system...

Overview Some mobile devices block unknown or unidentified numbers by default, which can prevent important calls from coming through. To make sure you receive Duo authentication calls, add the number 254-299-8077 to your phone contacts. You may save it as MCC...

September 3, 2025 TLDR Key points: Accessing MCC systems, like Brightspace, now requires MFA which secures your account. 11,575 users enrolled with 117,000 successful logins. Duo Push is the top MFA method. To set up MFA or add a backup MFA method, logi...

Overview All MCC students are automatically enrolled to receive text alerts (unless opted out) through Mongoose (Cadence).  Getting Started To receive important Cybersecurity alerts, save our contact # 254-284-7056. The MCC Cybersecurity Team will only text...