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Overview Some MCC services like MyMCC require a VPN with a U.S IP Address when you access the website outside of the U.S. MCC does not currently offer a college-provided VPN for student use. Please use the following tips to choose a VPN that will work for you...

Overview MCC students use different login formats depending on the service you are trying to access. This article explains which username formats are used for common systems like password resets, email, on-campus computers, and Etrieve Softdocs. Following the...

💡 Need assistance?Select the option below that best matches what you need. Speak with Help Desk Submit a request to speak with a Help Desk representative. Hours: Monday – Friday: 8:00 AM – 5:00 PM Reset Password Reset or create your password....

Overview If you haven’t taken a class at MCC in over 365 days or one (1) year, including students who are currently enrolled in Tarleton or Texas Tech classes at the University Center, your school accounts (like email and cloud storage) will be permanently de...

Overview If you are a new student who has not registered at MCC but would like to take a course that has prerequisites, you can request a prerequisite waiver using the instructions below. Note: If you are an existing non-degree seeking (i.e. transient) stude...

Overview If you’re a former student who hasn’t taken a class at MCC in over one (1) year and need to update your legal and/or preferred name. you’ll need to contact the Records Office directly.  Getting Started Visit the Records Office webpage: https://ww...

Overview McLennan Community College provides access to Microsoft Office 365 based on your student status or if you are a full or part-time employee. Your access level will change automatically depending on whether you are a current, future, or inactive studen...

Overview McGraw-Hill is a third-party company that hosts course content that is used for classes at MCC.  Getting Started McGraw-Hill Connect has a separate process for doing technical support for their services, and the process can be started by submitting...

Overview This article covers adding additional and alternative authentication methods to your account to avoid getting locked out of your account if you lose access to one of your authentication types or devices.  If you do not have access to a backup device...

💡 Are you ready to see an advisor?Please check these before your meeting. 1. Can you log into MyMCC? 2. Can you log into your student email? All set? Awesome! Now you can have a seat until your name is called by an advisor to be seen. Be sure you're lo...

Overview The Bypass code is requested when accessing a service and there is not an authentication method that allows authentication on multiple devices.  If you do not have access to a backup device and your primary device is lost, damaged, or unavailable, o...

Overview The Brightspace Student Onboarding class helps new students get started with online tools and resources at MCC. Access to Brightspace and this class is added on a set schedule, so it may not appear right away after acceptance. Getting Started When ...

Overview This guide explains how to forward your Office 365 email to another email address. Getting Started Go to Office 365 Email or your school portal at www.mclennan.edu and select Email. Log in with your Office 365 credentials. Click the gear icon i...

Overview You may notice a red banner at the top of some emails in your MCC inbox. This banner is a standard security warning that the message came from outside the college. It does not mean anything is wrong, but it is a reminder to be cautious when interacti...

Overview If you are not receiving Duo phone calls for authentication, your phone may be blocking unknown numbers or sending them directly to voicemail. This article explains common causes and recommended solutions to ensure you can complete Duo verification s...

Overview Messages sent to the Everybody group must be sent from an individual user account. If a message is sent on behalf of a department or shared mailbox, it will not be sent. This change ensures clear, direct communication between employees. Getting Star...

Overview This article covers technical support when the Pearson websites will not load or open. Getting Started Pearson Technical Support offers steps to assist with this issue at Chrome, Safari, Edge: Assignment Won't Load after Installing Plug-Ins. It is ...

Overview UpSwing for tutoring is a third-party service that provides online tutoring support and uses its own technical support system. If you experience issues with UpSwing, you must contact their support team directly using their official support channels. ...