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How to log into Softdocs Etrieve

Overview This article covers logging into Softdocs-Etrieve a Document Management System.  Getting Started Please be advised that we will be making changes to the login process for Softdocs Etrieve. Effective April 21st, you will need to enter your MCC email...

Document Managment
Etrieve

Student VPN

Virtual Private Network (VPN)

Overview Some MCC services like MyMCC require a VPN with a U.S IP Address when you access the website outside of the U.S. MCC does not currently offer a college-provided VPN for student use. Please use the following tips to choose a VPN that will work for you...

What username do I use?

Account Management MCC ID and Username

Overview MCC students use different login formats depending on the service you are trying to access. This article explains which username formats are used for common systems like password resets, email, on-campus computers, and Etrieve Softdocs. Following the...

Welcome to the Tech Support Self-Service Station

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Former Student Account Deletion: What to Know and How to Save Your Data

Account Management

Overview If you haven’t taken a class at MCC in over 365 days or one (1) year, including students who are currently enrolled in Tarleton or Texas Tech classes at the University Center, your school accounts (like email and cloud storage) will be permanently de...

How to Submit a Prerequisite Waiver Request Form - New Non-degree Seeking Student

Student Information Systems Offline Forms for Non-Registered Students

Overview If you are a new student who has not registered at MCC but would like to take a course that has prerequisites, you can request a prerequisite waiver using the instructions below. Note: If you are an existing non-degree seeking (i.e. transient) stude...

How to access the Student Name Change Request- Non-Registered Students

Student Information Systems Offline Forms for Non-Registered Students

Overview If you’re a former student who hasn’t taken a class at MCC in over one (1) year and need to update your legal and/or preferred name. you’ll need to contact the Records Office directly.  Getting Started Visit the Records Office webpage: https://ww...

How to Access Microsoft Office 365

Microsoft Office 365

Overview McLennan Community College provides access to Microsoft Office 365 based on your current status with the college. Your access level will change automatically depending on whether you are a current, future, or inactive student or a current full-time o...

McGraw-Hill & Connect Support

Teaching & Learning Tools Digital Textbooks & Learning Platforms ...

Overview McGraw-Hill & McGraw-Hill Connect is a third-party company that hosts course content that is used for classes at MCC.  Getting Started McGraw-Hill Connect has a separate process for doing support for their services, and the process can be started b...

Add Additional or Alternative Authentication Methods to your Account

Multi-Factor Authentication (MFA)

Overview This article covers adding additional and alternative authentication methods to your account to avoid getting locked out of your account if you lose access to one of your authentication types or devices.  Please remember to update your Duo authentic...

Advising Password Reset Station

💡 Are you ready to see an Advisor!? Check that you can log into MyMCC and your student email. Log into MyMCC Log into Student Email Logged in to both?Step 1. Log out of MyMCC and Student Email. Click 'End Session' at the top right of the screen, t...

Duo Bypass code

Multi-Factor Authentication (MFA)

Overview The Bypass code is requested when accessing a service and there is not an authentication method that allows authentication on multiple devices.  Getting Started You will need to add a new authentication method to your Duo Account like a Duo Mobile ...

Why Am I Not Getting Duo Phone Calls?

Multi-Factor Authentication (MFA)

Overview Some mobile devices block unknown or unidentified numbers by default, which can prevent important calls from coming through. To make sure you receive Duo authentication calls, add the number 254-299-8077 to your phone contacts. You may save it as MCC...

Keep getting Unexpected Duo Calls or App Requests

Multi-Factor Authentication (MFA)

Overview If you get unexpected Duo authentication calls or the Duo app keeps asking for unexpected action on your phone, it may mean your password has been stolen and your account is at risk. Do not approve these requests, because doing so would give the atta...

Add Additional or Backup Methods to your Account

Multi-Factor Authentication (MFA)

Overview This article covers adding additional and alternative authentication methods to your account to avoid getting locked out of your account if you lose access to one of your authentication types or devices.  Please remember to update your Duo authentic...