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Overview Your digital identity is valuable! Cybercriminals target colleges for access to financial aid, personal data, and access to college systems. If someone steals this information, they can access your accounts and pretend to be you. The good news is tha...

Overview The Cybersecurity team at McLennan Community College (MCC) uses security text alerts through Mongoose to share urgent security information with students. These messages may include phishing warnings, scam alerts, or other important cybersecurity not...

Overview Microsoft 365 offers many tools to help you work, learn, and stay organized. This article shows where to find Microsoft help and learning resources and gives quick access to popular apps like Word, Excel, and Teams. Getting Started Use the steps be...

Overview This article explains how calendar access works in Microsoft Teams. The Teams calendar connects with Outlook, so you can view, schedule, and join meetings in one place. Understanding how to access and manage your calendar helps you stay organized and...

Overview Microsoft Teams allows you to create a shared workspace where people can chat, meet, share files, and collaborate. Creating a team helps organize communication for classes, departments, projects, or groups. Getting Started Follow the steps below to...

Overview Channels in Microsoft Teams help organize conversations, files, and collaboration within a team. Creating or adding a channel makes it easier to separate topics, departments, projects, or classes into dedicated spaces. Getting Started Follow the st...

Overview Microsoft Teams uses both teams and channels to help organize communication and collaboration. A team is the main workspace that contains people, conversations, files, and apps. Channels are smaller sections inside a team that help separate topics, ...

Overview Microsoft Teams allows teams and channels to be set as either private or public. These settings control who can find, join, and access conversations, files, and shared resources. Choosing the correct privacy setting helps keep collaboration organized...

Overview This article explains how to record a Microsoft Teams meeting and create a transcript, so you can review and edit captions later. Captions cannot be edited directly in Teams, but the transcript file can be downloaded and updated for your own use. Ge...

Overview Microsoft Teams allows users to set up a status and configure available work hours to help others know when they are online, busy, away, or unavailable. Keeping your status and schedule updated improves communication and helps coworkers know the best...

Overview Tabs in Microsoft Teams provide quick access to files, websites, apps, and tools directly inside a channel or chat. Tabs help organize commonly used resources so team members can easily find information without leaving Teams. Getting Started Follow...

January 12, 2026 TLDR The IT Hub is your primary self-service resources for tech support and how-to-guides. Submitting a Help Desk ticket is faster and more reliable than emailing or messaging ISS staff directly. Email helpdesk@mclennan.edu  or complete t...

December 3, 2025 TLDR 2025 brought major cybersecurity improvements, including the launch of MFA (multi-factor authentication) and the move to Windows 11. MFA now protects more than 15,000 accounts with 147,000 secure logins each month. New practices str...

November 5, 2025 TLDR The Duo MFA project is now in the maintenance phase. It is fully deployed and focused on long-term reliability and user support.  MFA survey results show strong adoption, growing user confidence, with a few areas identified as improv...

October 1, 2025 TLDR October is Cybersecurity Awareness Month. All employees are required to complete awareness training through KnowBe4. Look for an email from KnowBe4 on Monday, October 6. Practice the Core 4 habits: strong passwords with a password man...

September 3, 2025 TLDR Accessing MCC systems, like Brightspace, now requires MFA which secures your account. 11,575 users enrolled with 117,000 successful logins. Duo Push is the top MFA method. To set up MFA, or add a backup MFA method, log in to Duo De...

August 6, 2025 TLDR Over half of MCC employees (53%) are still using Windows 10 — and time is running out. After October 14, 2025, Windows 10 will no longer receive security updates, putting your device and MCC systems at risk. Devices running Windows 10 m...

Overview SharePoint makes it easy to share files and folders with other people at McLennan Community College (MCC). You can work together on documents in real time, control who has access, and update sharing permissions when needed. This helps teams stay orga...

Overview In all versions of Microsoft Outlook, there is a Report button that will let users report an email they suspect of being a phishing email or spam. This button will enable the user to send the email to our Cybersecurity team, where it will be further ...

Overview You can quickly access SharePoint document libraries from File Explorer by adding a shortcut to OneDrive. This makes it easier to open, edit, and manage files without needing to browse through SharePoint in a web browser each time. Getting Started ...