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BryteWave Tech Support
Overview BryteWave is used for textbooks. Getting Started BryteWave is a third-party company and has a separate process for contacting technical support. You can reach their support at:https://brytewavesolve.zendesk.com/hc/en-us
Student Name Change Request
Overview These instructions are for requesting your name to be changed. Getting Started To change your legal and/or preferred name. Log in at https://mymcc.mclennan.edu/ Select User Options and then select User Profile. Select the 'Student Informatio...
Classes Missing on Brightspace
Overview Brightspace classes are updated twice a day and only available on the class start date. Getting Started New classes will normally be viewable starting three days before the class's start date but may only be viewable on the start date itself. If y...
When will Brightspace Account be Created.
Overview The article goes over Brightspace account creation timelines and how to determine when your account will be created. Getting Started New Brightspace accounts are normally created 1-2 days after you register for a course. Once your account has been...
Cengage Support
Overview This article covers clearing your browser's cookies and cached data to try and fix issues with Cengage and how to contact Cengage Technical Support. Getting Started Please clear your web browser's cookies and cache using the steps below. If that d...
Access High School Pathways and reset password
Overview This article covers accessing the High School Pathways site and resetting your password. Getting Started The High School Pathways can be accessed at https://gateway.mclennan.edu. Reset your password for High School Pathways To reset your High ...
Accessing YuJa and Video Tutorials
Overview This article provides information about YuJa, accessing YuJa, and links to tutorial videos. Getting Started YuJa Video Editor is an all-in-one solution for professional video editing and management software. Accessing YuJa Log into Brightspa...
Zoom Not Connecting to Meeting
Overview This article covers the issue where Zoom will open but not join a meeting. Getting Started Out-of-date versions of Zoom may not connect to meetings started with newer versions of Zoom. If you are not able to join the Zoom meeting, your Zoom applic...
Cannot log out of Brightspace
Overview When using Single Sign-On (SSO), Brightspace will keep you logged in due to cookies or cached data that automatically logs you back in. Clearing data from your browser helps fully log you out of Brightspace, especially when SSO is re-authenticating y...