Search Results

Overview BryteWave is used for textbooks. Getting Started BryteWave is a third-party company and has a separate process for contacting technical support. You can reach their support at:https://brytewavesolve.zendesk.com/hc/en-us. Phone number can be foun...

Overview If you are a current student who has taken a class at MCC or applied within the last one (1) year and need to update your legal and/or preferred name, you will follow the steps below to request a name change. Getting Started  Log in at https://my...

Overview This article covers the Brightspace course upload schedule and why courses may be missing. Getting Started Brightspace classes are updated twice a day and only available on the class start date.  New classes will normally be viewable starting th...

Overview The article goes over Brightspace account creation timelines and how to determine when your account will be created allowing you to log in and access your account. Brightspace classes may not be immediately available one you log in, and you can find ...

Overview This article covers clearing your browser's cookies and cached data to try and fix issues with Cengage and how to contact Cengage Technical Support.  Getting Started Clearing Cookies and Cached Data Please clear your web browser's cookies and cach...

Overview This article covers how to reset your password for High School Pathways. Getting Started Reset your password for High School Pathways To reset your High School Pathways gateway password, go to https://gateway.mclennan.edu. Select 'Forgot Passwo...

Overview This article covers the Lockdown browser not loading, opening, or not updated to the latest version.  Getting Started Reinstall Lockdown browser Uninstall the LockDown browser. Clear cache, temp files and browsing history. Instructions to cl...

Overview Student checkout hotspots networks are password protected. This article covers accessing the menu where the password is stored.  Getting Started The password for the network is stored in the WIFI Info page.  Use the power button on the front of ...

Overview This article provides information about YuJa, accessing YuJa, and links to tutorial videos.  Getting Started YuJa Video Editor is an all-in-one solution for professional video editing and management software.  Accessing YuJa  Log into Brightspa...

Overview This article covers the issue where Zoom will open but not join a meeting.  Getting Started Out-of-date versions of Zoom may not connect to meetings started with newer versions of Zoom. If you are not able to join the Zoom meeting, your Zoom applic...

Overview There are times when emails may be blocked due to an issue with the email's domain. In this case, the SPAM filter will not automatically release these email(s). The email sender must correct the Sender Policy Framework (SPF), with their email domain,...

Overview This article provides guidance on maintaining up-to-date personal information. Ensuring your personal email address is current allows you to reset your password and access your accounts, even if you are no longer an active student. Getting Started ...

December 4, 2024 Cybersecurity awareness continues to be an important issue at McLennan Community College (MCC). We receive phishing scams on a daily basis and rely on you, our customers, to help us identify and quickly address these threats. Last month, ISS...

August 7, 2024 On Friday, July 19, 2024, the world experienced the largest global IT outage in history – 8.5 million Windows devices encountered an error screen known as the “blue screen of death”. This affected companies ranging from banks to airlines to hos...

November 6, 2024 The holiday season is generally a time to relax and reconnect with family and friends. Cybercriminals also love the holiday season – they see it as the perfect time to take advantage of you, and attacks skyrocket. Phishing for example, incre...

September 4, 2024 Cybersecurity Awareness Month is an international initiative, celebrated each October, to highlight actions everyone can take to stay safe online. McLennan Community College (MCC) is proud to be a Champion and support this initiative. Theme...

March 13, 2024 Spring is not only a good time to clear out the dust and clutter in your closets and home, it’s also a good time to tidy up your digital stuff. A messy digital life makes personal information and data vulnerable to bad actors. Here are some ti...

October 2, 2024 Cybersecurity Awareness Month highlights the growing importance of cybersecurity in our daily lives. This initiative reminds us there are simple actions we can take every day to protect ourselves, our families, and businesses from online threa...

April 3, 2024 Identity (ID) Management Day aims to inform about the dangers of improperly managing and securing digital identities, by raising awareness, sharing best practices, and inspiring individuals and organizations to act. Established in 2021, in part...

July 3, 2024 Over the past several months, McLennan Community College (MCC) has expanded our Cybersecurity footprint. ISS focused on Security Awareness to help you understand the important role you play in keeping our campus safe. There’s now a whole suite o...