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Setting up User’s Account
Log into Cisco Unified CM Administration https://10.59.110.11:8443/ccmadmin Cisco Unified CM Administration (cucmadministrator) Use your own credential if you have them. Determine if User’s Account exist Select User Management>End User “Find Users Wher...
Settins up User’s Long-distance Service
Long-distance code All user’s do not have long-distance access codes. Log into Cisco Unified CM Administration https://10.59.110.11:8443/ccmadmin Cisco Unified CM Administration (cucmadministrator) Use your own credential if you have them. Determine if...
Setup User’s Voice Service (Phone and Voicemail)
When presented with a System Access for Phone or a Change request via Employee Move/Change Request for Infrastructure use the following articles. Voicemail See Setting Up Voicemail article User Account See Setting Up User’s Account article Long-distance ...
Setting up User’s Voicemail
Log into Cisco Unity https://10.59.110.25/cuadmin Cisco Unity Connection Administration (unityadmin) Use your own credential if you have them. Determine if mail box exist Select User “Limit search to”: Select Partition, “Display Primary and Alternate E...
Setting up User’s Phone
Log into Cisco Unified CM Administration https://10.59.110.11:8443/ccmadmin Cisco Unified CM Administration (cucmadministrator) Use your own credential if you have them. Determine if the phone exist Select User Device>Phone from the tab Change the “Find ...
Cisco Phone Firmware Update
Verify Phone Firmware Log into the CUCM Administrator Device> Device Settings> Device Defaults Download New Image for Cisco Go to the Cisco web site and log in. https://software.cisco.com/download/navigator.html?mdfid=286037605&flowid=46217 Download ...