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Overview Brightspace uses Single Sign-On (SSO) and may keep you logged in due to cookies or cached data, which can automatically log you back in. If you need to share or borrow a computer, use a private browsing tab to log into Brightspace. When you log out a...

Overview To log into your student workstation in labs or the library, you will use a special format for your username: ab1234567@students.mclennan.edu. This format ensures you can access your computer and all its features correctly. Getting Started Log into...

Signing in for technical assistance during business hours? Sign-in using the tablet to the right of the Help Desk door or select the "Sign-In for Tech Support" web browser tab, submit the completed form, and then have a seat by the door. A Help ...

Overview This article covers the offered services for students. Getting Started Offered services and where to get started links: Services Where to get started MyMCC MyMCC Brightspace Brightspace Login Microsoft Office 365 Microsoft O...

Overview Google Chrome settings can allow PDF downloads or open in the browser.  Getting Started When Google Chrome is set to only download PDFs you may see the following error message when a webpage tries to show a PDF in the browser: "If you are unable to...

Overview This article covers how to remove a sender policy from your Barracuda and allow an email to be unblocked.  Getting Started Go to https://ess.barracudanetworks.com/user/settings/sender_policy Log in by entering your email address and click “Conti...

Overview This article covers basic troubleshooting accessing MyMCC and resolving errors.  Getting Started Your "Connection is not fully secure" Error in Chrome or Edge Right-click the "Not Secure" message to the left of the URL (or the web address in the...

Overview This article covers changing your student email password.  Getting Started The password reset link on Google Mail will not reset your student email password. You will get an error to contact your administrator. You can reset your student email pass...

Overview Respondus LockDown Browser is a specialized web browser designed to create a secure and focused environment for online exams. It restricts access to other applications, websites, or resources during the test and limits actions like copying, pasting, ...

Overview This article covers accessing Yuja on a mobile device.  Getting Started Using a Web Browser Log in to Brightspace on your phone Select the 3 lines at the top of the screen Select Yuja Select View Media Library with the browser Using the Yu...

Overview This article covers accessing your unofficial transcript from MyMCC for current and former students.  Getting Started Go to MyMCC and log in.  Select Academics from the grey bar and then Unofficial Transcript.  Select your transcript type and t...

Overview This article covers requesting your official transcript.  Getting Started Go to Transcript Requests. Select Official Transcript Request (Credit & Continuing Education) Select the Parchment storefront link or go directly there at Parchment. Fol...

Overview This article covers steps on what to do if your Official Transcript is blank.  Getting Started The most common issue when your Official Transcript is blank is that CE was selected as the student type when requesting your transcript.  Request you...

Overview MCC student email accounts are used to communicate important information to students, both individually and through campus-wide announcements. If you are a former student and still receiving these emails but would like these to stop, follow the steps...

Overview Some students may experience issues when opening PDFs within library databases on Chromebooks, particularly in Ebsco. While other web PDFs open without problems, embedded PDFs in the library’s databases may not display properly. Getting Started Thi...

Overview This article provides a comprehensive list of departments that students may need to contact for support, inquiries, or additional information. Getting Started Student Support & Contact Information Directory Question Regarding: Phone: Departm...

Overview If you're signing up for the Dual Credit Portal but receive an error stating that your account already exists, you’ll need to retrieve your User ID before proceeding. Follow the steps below to recover your ID and log in successfully. Getting Started...

Overview If you're experiencing issues with Respondus LockDown Browser, it may be due to a service outage. You can check the current status of the LockDown Browser to see if there are any reported issues. Getting Started Go to the Respondus Status Page. ...

Overview If you forgot your Office password, you can reset it using the self-service password reset option. Follow these steps to regain access to your account. This is to reset your Microsoft Office 365 password only and will not reset your McLennan Communit...

Overview This article covers updating your personal email address needed to reset your password. These instructions will only work for Dual Credit students.  Getting Started Go to High School Pathways.  Select 'Forgot Password'.  Select 'Update Email' i...