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Access Documents Online (SharePoint 365)
Overview SharePoint 365 allows students, faculty, and staff to store, organize, share, and work on documents together online. You can quickly access files, collaborate with others in real time, and manage shared documents from any device with your McLennan Co...
Yuja on a Mobile Device
Overview This article covers accessing Yuja on a mobile device. Getting Started Using a Web Browser Log in to Brightspace on your phone Select the 3 lines at the top of the screen Select Yuja Select View Media Library with the browser Using the Yu...
My username has recently changed
Overview Your Active Directory username has been updated. To continue accessing your computer, email, and other IT services, follow the steps below. Log Into Your MCC Owned Computer with Your New Username Restart your computer. At the login screen, click...
Unofficial Transcript
Overview This article covers accessing your unofficial transcript from MyMCC for current and former students. Getting Started Go to MyMCC and log in. Select Academics from the grey bar and then Unofficial Transcript. Select your transcript type and t...
Official Transcript
Overview This article covers requesting your official transcript. Getting Started Go to Transcript Requests. Select Official Transcript Request (Credit & Continuing Education) Select the Parchment storefront link or go directly there at Parchment. Fol...
Official Transcript is Blank
Overview This article covers steps on what to do if your Official Transcript is blank. Getting Started The most common issue when your Official Transcript is blank is that CE was selected as the student type when requesting your transcript. Request you...
Library Database PDF and Ebsco Issues
Overview Some students may experience issues when opening PDFs within library databases on Chromebooks, particularly in Ebsco. While other web PDFs open without problems, embedded PDFs in the library’s databases may not display properly. Getting Started Thi...
Block SPAM
Overview This article covers how to add/block a SPAM email in Barracuda. Getting Started Login to Barracuda: https://us.ess.barracudanetworks.com/webui/login Select the gear icon (left-hand side of page) for 'Settings' Select 'Sender Policy' Add the e...
What Department Do I Need to Talk to for Students
Overview This article provides a comprehensive list of departments that students may need to contact for support, inquiries, or additional information. Getting Started Student Support & Contact Information Directory Question Regarding: Phone: Departm...
Account Already Exists Error When Signing Up for High School Pathways Portal
Overview If you're signing up for the Dual Credit Portal but receive an error stating that your account already exists, you’ll need to retrieve your User ID before proceeding. Follow the steps below to recover your ID and log in successfully. Getting Started...
Is Lockdown Browser down?
Overview If you're experiencing issues with Respondus LockDown Browser, it may be due to a service outage. You can check the current status of the LockDown Browser to see if there are any reported issues. Getting Started Go to the Respondus Status Page. ...
High School Pathways Update Non-MCC Email Address
Overview This article covers updating your personal email address needed to reset your password. These instructions will only work for Dual Credit students. Getting Started Go to High School Pathways. Select 'Forgot Password'. Select 'Update Email' i...
High School Pathways Access and Information
Overview This article covers the High School Pathways portal and Dual Credit Information. Getting Started High School Pathways Portal The High School Pathways Portal can be accessed at MCC High School Pathways portal. Updating Your Non-MCC Email Address f...
Does my High School Pathways portal password work for other MCC services?
Overview This article outlines the services accessible using your High School Pathways portal password. Getting Started High School Pathways Portal Your High School Pathways portal password will only work for the High School Pathways portal and MyMCC. Ot...
2025: Welcome Back
January 8, 2025 Overview Returning to campus after a long break can be difficult. We want to make sure you have what you need to hit the ground running! Volume will be heightened with everyone slowly returning to campus. Our priority will be student-facing ...
2025: Fraudulent Applications & Sensitive Information
February 5, 2025 Overview A perfect storm of circumstances has led to a significant increase in fraudulent applications, in higher education, from so called “ghost students” or “Pell runners”. Community colleges have been particularly vulnerable – scammers ...
2025: SPAM & Maintenance Plan (TLDR)
March 6, 2025 TLDR (Too Long; Didn't Read) The newsletters will now include a new section: TLDR (Too Long; Didn’t Read). This will be a short summary of the newsletter, providing key points in a brief format for readers who may not have time to read the full...
How to log into Softdocs Etrieve
Overview This article covers logging into Softdocs-Etrieve a Document Management System. Getting Started Access the login page Go to: Softdocs Etrieve Login. Enter your MCC email address. You will be prompted to login through the MCC SSO (single s...
2025: Introductions & Identity Management (IdM)
April 2, 2025 TLDR Cybersecurity (CS) Introductions are happening across campus with department leaders/teams. We encourage open communication and hope to promote a culture of security awareness to help strengthen our security posture. An external email i...
Procedure Update: Retiring MCC-Students Wi-Fi
Retiring the MCC-Students Wi-Fi The way you connect to campus Wi-Fi is changing. Instead of using a separate student network and navigating through a web page, you’ll now join the same network as our staff and faculty: McLennan.All you'll need to do is select...