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April 3, 2024 Identity (ID) Management Day aims to inform about the dangers of improperly managing and securing digital identities, by raising awareness, sharing best practices, and inspiring individuals and organizations to act. Established in 2021, in part...

July 3, 2024 Over the past several months, McLennan Community College (MCC) has expanded our Cybersecurity footprint. ISS focused on Security Awareness to help you understand the important role you play in keeping our campus safe. There’s now a whole suite o...

February 7, 2024 It’s February and Valentine’s Day is right around the corner. Almost a third of Americans said they used an online dating service or app according to a recent Pew survey 1, and 10% of people in a relationship said that they met their partner...

May 22, 2024 McLennan Community College (MCC) received reports of a text message scam, appearing to be from Mario Leal, Chief Information Technology Officer (CITO). The text message targets employees and asks you to confirm if you received the message. An ex...

June 5, 2024 Temperatures are heating up, and it’s time for a little fun in the sun! Vacations are a great opportunity to relax, reconnect and embark on new adventures. Before you depart, add a simple cybersecurity checklist, along with your packing routine. ...

January 2, 2024 Welcome back to campus! Returning after a long break may not be easy and getting back to your routine may feel difficult. We want to make sure you know what steps to take and who to contact if you run into any Tech Support issues. Tech Assis...

May 1, 2024 World Password Day is observed annually, on the first Thursday in May. The goal is to raise awareness about the need to take better care of our passwords and develop better password habits. History of World Password Day Prior to technological ad...

Overview The Associate Degree Nursing Program will require students to own personal laptops for access to resources and testing. On entry into the program, time will be spent during orientation ensuring that all needed programs and accesses are installed and ...

Overview This article addresses the issue where Zoom successfully connects to a meeting, but participants are unable to see your camera feed and it only displays a black screen, or your screen appears black when attempting to share it. Getting Started Out-o...

Overview This article covers checking your Windows 11 or MacOS device for updates.  Getting Started Keeping Windows or macOS updated ensures better security, performance, and compatibility with the latest software and features. Windows 11 Install Windows ...

Overview This article covers allowing your web browser to access MyMCC when being blocked by your antivirus software.  Getting Started Common Error Messages Common error messages that may appear when https://mymcc.mclennan.edu is blocked include: Site c...

Overview These instructions are to reset your password for the Continuing Education portal. Former students or employees may use these instructions when the SSO Password Reset System or the MyMCC password reset link on MyMCC does not work.  Getting Started ...

Overview ConnectWise ScreenConnect is a remote support and access tool that allows technicians to connect to your computer to assist you with connecting to or utilizing our services. Personal Computer Repair McLennan Community College Help Desk only able to...

Overview McLennan Community College is only able to assist with issues connecting to or utilizing our services. We are unable to provide support for the device itself, such as with hardware or operating system issues. Getting Started If your device is und...

Overview Brightspace uses Single Sign-On (SSO) and may keep you logged in due to cookies or cached data, which can automatically log you back in. If you need to share or borrow a computer, use a private browsing tab to log into Brightspace. When you log out a...

Overview To log into your student workstation in labs or the library, you will use a special format for your username: ab1234567@students.mclennan.edu. This format ensures you can access your computer and all its features correctly. Getting Started Log into...

Signing in for technical assistance during business hours? Sign-in using the tablet to the right of the Help Desk door or select the "Sign-In for Tech Support" web browser tab, submit the completed form, and then have a seat by the door. A Help ...

April 3, 2023 Information Systems & Services (ISS) is made up of a few different teams. To keep the community informed and up-to-date with security awareness, our Cybersecurity Team plans to send out a monthly newsletter. Our goal is to help you better unders...

May 3, 2023 What is spear phishing?  Phishing is a generic, broad attack addressed to hundreds or thousands of recipients.  In comparison, spear phishing is a targeted, personalized attack addressed to specific individuals.  The goal is to gain confidential ...

June 13, 2023 Spyware is harmful software. When installed on your device, it may send pop-up ads, redirect browsers to different websites, or secretly monitor user behavior. The hacker collects personal information, from your computer, without your consent, a...