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February 7, 2024 It’s February and Valentine’s Day is right around the corner. Almost a third of Americans said they used an online dating service or app according to a recent Pew survey 1, and 10% of people in a relationship said that they met their partner...

May 22, 2024 McLennan Community College (MCC) received reports of a text message scam, appearing to be from Mario Leal, Chief Information Technology Officer (CITO). The text message targets employees and asks you to confirm if you received the message. An ex...

June 5, 2024 Temperatures are heating up, and it’s time for a little fun in the sun! Vacations are a great opportunity to relax, reconnect and embark on new adventures. Before you depart, add a simple cybersecurity checklist, along with your packing routine. ...

January 2, 2024 Welcome back to campus! Returning after a long break may not be easy and getting back to your routine may feel difficult. We want to make sure you know what steps to take and who to contact if you run into any Tech Support issues. Tech Assis...

May 1, 2024 World Password Day is observed annually, on the first Thursday in May. The goal is to raise awareness about the need to take better care of our passwords and develop better password habits. History of World Password Day Prior to technological ad...

Overview The Associate Degree Nursing Program will require students to own personal laptops for access to resources and testing. On entry into the program, time will be spent during orientation ensuring that all needed programs and accesses are installed and ...

Overview This article addresses the issue where Zoom successfully connects to a meeting, but participants are unable to see your camera feed and it only displays a black screen, or your screen appears black when attempting to share it. Getting Started Out-o...

Overview This article covers checking your Windows 11 or MacOS device for updates.  Getting Started Keeping Windows or macOS updated ensures better security, performance, and compatibility with the latest software and features. Windows 11 Install Windows ...

Overview This article covers allowing your web browser to access MyMCC when being blocked by your antivirus software.  Getting Started Common Error Messages Common error messages that may appear when https://mymcc.mclennan.edu is blocked include: Site c...

Overview These instructions are to reset your password for the Continuing Education portal. Getting Started Go to the Continuing Education website: Continuing Education. Click the person icon at the top right and select 'LOGIN'. Click the 'Reset Passwor...

Overview ConnectWise ScreenConnect is a remote support and access tool that allows technicians to connect to your computer to assist you with connecting to or utilizing our services. Personal Computer Repair McLennan Community College Help Desk only able to...

Overview McLennan Community College is only able to assist with issues connecting to or utilizing our services. We are unable to provide support for the device itself, such as with hardware or operating system issues. Getting Started If your device is und...

Overview Brightspace uses Single Sign-On (SSO) and may keep you logged in due to cookies or cached data, which can automatically log you back in. If you need to share or borrow a computer, use a private browsing tab to log into Brightspace. When you log out a...

Overview To log into your student workstation in labs or the library, you will use a special format for your username: ab1234567@students.mclennan.edu. This format ensures you can access your computer and all its features correctly. Getting Started Log into...

April 3, 2023 Information Systems & Services (ISS) is made up of a few different teams. To keep the community informed and up-to-date with security awareness, our Cybersecurity Team plans to send out a monthly newsletter. Our goal is to help you better unders...

May 3, 2023 What is spear phishing?  Phishing is a generic, broad attack addressed to hundreds or thousands of recipients.  In comparison, spear phishing is a targeted, personalized attack addressed to specific individuals.  The goal is to gain confidential ...

June 13, 2023 Spyware is harmful software. When installed on your device, it may send pop-up ads, redirect browsers to different websites, or secretly monitor user behavior. The hacker collects personal information, from your computer, without your consent, a...

July 5, 2023 Malware, or malicious software, is a blanket term for any kind of software created to cause harm. Hackers create it to make money, steal data, spy, blackmail, or even prank. It is a serious crime. The most common way to spread malware is through ...

August 2, 2023 Ransomware is a type of malware attack (harmful software) that converts (encrypts) a victim’s data to code and prevents access until a ransom payment is made. Ransomware attackers often use techniques, such as phishing, to gain access to a vict...

September 6, 2023 We live in a digital age, where we interact with technology and the internet on a daily basis. This should make cybersecurity a top priority. What is Cybersecurity? The practice of protecting internet-connected systems, including hardware, s...