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February 7, 2024 It’s February and Valentine’s Day is right around the corner. Almost a third of Americans said they used an online dating service or app according to a recent Pew survey 1, and 10% of people in a relationship said that they met their partner...

May 22, 2024 McLennan Community College (MCC) received reports of a text message scam, appearing to be from Mario Leal, Chief Information Technology Officer (CITO). The text message targets employees and asks you to confirm if you received the message. An ex...

June 5, 2024 Temperatures are heating up, and it’s time for a little fun in the sun! Vacations are a great opportunity to relax, reconnect and embark on new adventures. Before you depart, add a simple cybersecurity checklist, along with your packing routine. ...

January 2, 2024 Welcome back to campus! Returning after a long break may not be easy and getting back to your routine may feel difficult. We want to make sure you know what steps to take and who to contact if you run into any Tech Support issues. Tech Assis...

May 1, 2024 World Password Day is observed annually, on the first Thursday in May. The goal is to raise awareness about the need to take better care of our passwords and develop better password habits. History of World Password Day Prior to technological ad...

Overview The Associate Degree Nursing Program will require students to own personal laptops for access to resources and testing. On entry into the program, time will be spent during orientation ensuring that all needed programs and accesses are installed and ...

Overview This article addresses the issue where Zoom successfully connects to a meeting, but participants are unable to see your camera feed and it only displays a black screen, or your screen appears black when attempting to share it. Getting Started Out-o...

Overview This article covers checking your Windows 11 or MacOS device for updates.  Getting Started Keeping Windows or macOS updated ensures better security, performance, and compatibility with the latest software and features. Windows 11 Install Windows ...

Overview This article covers allowing your web browser to access MyMCC when being blocked by your antivirus software.  Getting Started Common Error Messages Common error messages that may appear when https://mymcc.mclennan.edu is blocked include: Site c...

Overview These instructions are to reset your password for the Continuing Education portal. Getting Started Once you have your temporary password, please change your password for account security.  Go to the Continuing Education website: Continuing Educa...

Overview ConnectWise ScreenConnect is a remote support and access tool that allows technicians to connect to your computer to assist you with connecting to or utilizing our services. Personal Computer Repair McLennan Community College Help Desk only able to...

Overview McLennan Community College is only able to assist with issues connecting to or utilizing our services. We are unable to provide support for the device itself, such as with hardware or operating system issues. Getting Started If your device is und...

Overview If you need to share or borrow a computer, use a private browsing tab to log into Brightspace. When you log out and close the private tab, your session will end, and the last person logged into Brightspace won’t be automatically logged back in. Gett...

Overview To log into your student workstation in labs or the library, you will use a special format for your username: ab1234567@students.mclennan.edu. This format ensures you can access your computer and all its features correctly. Getting Started Log into...

Overview This article covers the offered services for students. Getting Started Offered services and where to get started links: Services Where to get started New Student Access to Highlander Prep Course Highlander Prep Student Onboarding Course...

Overview Google Chrome settings can allow PDF downloads or open in the browser.  Getting Started When Google Chrome is set to only download PDFs you may see the following error message when a webpage tries to show a PDF in the browser: "If you are unable to...

Overview This article covers how to remove a sender policy from your Barracuda and allow an email to be unblocked.  Getting Started Go to https://ess.barracudanetworks.com/user/settings/sender_policy Log in by entering your email address and click “Conti...

Overview This article covers basic troubleshooting accessing MyMCC and resolving errors.  Getting Started Your "Connection is not fully secure" Error in Chrome or Edge Right-click the "Not Secure" message to the left of the URL (or the web address in the...

Overview This article covers changing your student Google account password.  Email is provided through Microsoft Office 365. Instructions on accessing your email is located in the article How to Access Email Getting Started The password reset link on Googl...

Overview Respondus LockDown Browser is a specialized web browser designed to create a secure and focused environment for online exams. It restricts access to other applications, websites, or resources during the test and limits actions like copying, pasting, ...