Virtual Private Network (VPN)
Virtual Private Network (VPN): Resolve access issues like 'Site Can't be Reached' errors and Forbidden messages while connected.
Forbidden Message
Overview
These instructions are for when some networks cause the forbidden error message to show when trying to access the SSO Password Reset System.
Getting Started
- The cause of the Forbidden Error could be due to being connected to a work or school network.
-
User(s) can use another network that is not a school or work network to see if that fixes the problem.
-
- International students will need to use a VPN with a US based IP address.