Respondus Lockdown Browser Support

Overview

Respondus is a third party company that develops the Respondus LockDown Browser used for quizzes and exams at MCC. 

Getting Started

Respondus has a separate process for technical support

Respondus Knowlege Base

Rospondus recommends searching their knowledge base before opening a ticket.

On Campus Resources

While you await their response or if they determine your device is not compatible with the browser, we do have workstations in the in the library with the LockDown Browser already installed that you may use to complete your exam/quiz.

Checkout Laptop

If Respondus technical support determines your device to be incompatible with their browser, we do have checkout laptops available through a grant program. Your instructor would need to submit a form on your behalf requesting one and if approved, and if there are laptops available in inventory, you would be able to check it out for one semester (the process may be repeated each semester if needed).


Revision #2
Created 16 October 2024 13:56:14 by Jeremy Lindley
Updated 16 October 2024 14:04:09 by Jeremy Lindley