Welcome Back to Campus: Tech Tips

January 2, 2024

Welcome back to campus!

Returning after a long break may not be easy and getting back to your routine may feel difficult. We want to make sure you know what steps to take and who to contact if you run into any Tech Support issues.

Tech Assistance

Below are some reminders, tips and links to resolve common issues. If you need technical assistance, you may request this support by calling: MCC Help Desk at 254-299-8077/ext 8077 or visiting the Tech Support webpage to create a ticket.

Prioritization

Volume will be heightened with everyone slowly returning back to campus. Student-facing service requests and classroom preparation requests will be prioritized first. All other faculty/staff requests will be processed in the order they are received.

Account Reminders

Account Locked

Change My Password Button Not Working

Password Reset Email Incorrect

Brightspace Reminders

New Student Access

Courses

Future Courses/Semester

Technical Support

Excluding login issues, contact Brightspace 24/7:

MyMCC Reminders

Account Disabled

Login Issues

Passwords

Office/Extension # Changes

Classroom Technology Tips

Audio Not Working

Image Not Displaying on Podium Computer

Image Displaying on Projector Screen but NOT on Monitor

Projector Not Displaying Podium Computer Screen

Additional Helpful Links


Revision #1
Created 12 December 2024 19:05:08 by Laura J. Crapps
Updated 26 February 2025 03:35:37 by Laura J. Crapps