Barracuda Email Protection
Barracuda
Overview
These instructions are for accessing the spam filter, Barracuda.
Getting Started
- Go to https://ess.barracudanetworks.com/
- Log in with your email address and your password.
Temporary password
- If you are not able to log in, use the Email me a temporary passcode.
- Click the Email me a temporary passcode link.
- A temp password will be emailed to your employee email.
- Find the password in the email from noreply@barracuda.com.
- Enter the temp password to login.
Log out
- Select the circle with your first initial.
- Select Log out
Deliver Email
- Select the Message Log icon on the left side of the screen.
- Search for the email you need delivered.
- You may use the Search Bar.
- You may need to adjust the Date Presets, Action Taken, Delivery Status, or Reason to filter the results.
- Select the Check Box of the email you want delivered.
- Select the Deliver arrow.
- Select Deliver.
Block SPAM
Overview
This article covers how to add/block a SPAM email in Barracuda.
Getting Started
Login to Barracuda: https://us.ess.barracudanetworks.com/webui/login
Select the gear icon (left-hand side of page) for 'Settings'
Select 'Sender Policy'
Add the email to block:
- Enter 'Sender' email
- Policy-defaults to 'Block'
- Enter 'Comment' (optional) - reason to block
- Action - select 'Add'
Remove a sender policy from your Barracuda
Overview
This article covers how to remove a sender policy from your Barracuda and allow an email to be unblocked.
Getting Started
- Go to https://ess.barracudanetworks.com/user/settings/sender_policy
- Log in by entering your email address and click “Continue”, then type your MCC password.
- If this is for a shared email address, use “Email me a temporary passcode” as shared email addresses do not have passwords.
- If a sender has a “Block” or “Quarantine” policy, it means that emails from that address will NOT be allowed. To remove the sender policy, click “Remove” on the right.