Account Management

Update personal information, forgot username or ID, or request system access. 

MyMCC/Colleague Self-Service (manage MCC account)


MyMCC/Colleague Self-Service (manage MCC account)

Personal Information Update

Overview

This article provides guidance on maintaining up-to-date personal information. Ensuring your personal email address is current allows you to reset your password and access your accounts, even if you are no longer an active student.

Getting Started

Personal Email Address

  1. Log into your MyMCC account. 
  2. Select your username at the top of the page. 
  3. Select 'User Profile'.
  4. Confirm your email address is current. 
    1. Select the pencil icon to edit the email address. 

Physical Address and Phone Number

Address and phone number can be changed by contacting the Student Records Office.

Name Change

Current Students

You may request a nickname or name change by completing the following form: https://mcccentral.etrieve.cloud/#/form/180/?header=false&focus=true

    • Please be aware that adding or changing a Nickname, Chosen Name or Preferred Name will result in your e-mail address and username changing if the first initial in the Nickname, Chosen Name or Preferred name is different than the initial of your legal first name.
    • The system may take several hours to update and may not update over the weekend. Please change or update your name when you do not have an immediate need to access Brightspace due to Brightspace updates times
Former Students

Former students can request name change by contacting the Student Records Office.

MyMCC/Colleague Self-Service (manage MCC account)

Student Name Change Request

Overview

These instructions are for requesting your name to be changed. 

Getting Started

To change your legal and/or preferred name.

Log in Issues

Please Note:  This process can cause Brightspace login issues until all systems are updated to reflect the new name!

Additional Resources

If you have any questions on completing the form, please contact Student Records.
They can be reached by phone at 254-299-8507, or by email at records@mclennan.edu.

MCC ID and Username


MCC ID and Username

Forgot MCC ID and Username

Overview

These instructions are to recover your ID number and username. 

Getting Started

Username Recovery Using MyMCC

Alternate MCC Username Recovery System

If you are not receiving the username email, or the page is not working, please use the alternate username recovery system located on the Continuing Education website:

Account Security

Help Desk is unable to provide your McLennan Community College ID via email, in person, or over the phone due to our security policy. If you are unable to retrieve your MCC username, please contact Student Records at 254-299-8507 for assistance.

MCC ID and Username

My username has recently changed

Overview

Your Active Directory username has been updated. To continue accessing your computer, email, and other IT services, follow the steps below.

Log Into Your MCC Owned Computer with Your New Username

Sign In to the Single Sign-On (SSO) Page

Update Outlook on Your Computer

Update Outlook on Your Mobile Device

For Outlook on Android & iPhone

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Need Help?

If you encounter any issues, contact the IT Help Desk at helpdesk@mclennan.edu or call (254) 299-8077.

How to sign into student campus workstations

Overview

To log into your student workstation in labs or the library, you will use a special format for your username: ab1234567@students.mclennan.edu. This format ensures you can access your computer and all its features correctly.

Getting Started

Log into student computer

  1. Click on the username box to start typing.
  2. Enter your username in the format: ab1234567@students.mclennan.edu
  3. Type your password into the password field, and then click Sign In.

Once your password is accepted, your computer will sign you in, and you'll have access to your desktop, files, and apps.

Log out of the computer

Logging Out: Always save your data and log out if you’re leaving the computer unattended to keep your work safe. 

Troubleshooting